About this property

Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu has easy transportation services, 2 high-floor restaurants and comfortable rooms with free Wi-Fi access and a satellite flat-screen TV. Overlooking Shibuya Scramble intersection, the hotel is just a 3-minute walk from the famous Shibuya 109 Building. The Harajuku area and Yoyogi Park are a 15-minute walk away. Shibuya Station’s 6 train lines and 3 subway lines provide convenient transportation. Rooms at Hotel Shibuya Excel feature calm, sophisticated decor. Each is equipped with a satellite TV, minibar and has a private bathroom with hairdryer. Guests can sip a fresh cup of tea and enjoy city views. Excel Tokyu Shibuya Hotel’s 24-hour front desk has fax/photocopying services and luggage storage. Guests can relax with a massage or sleep in and have an in-room breakfast. The lobby has free Wi-Fi. Shunsai Japanese Restaurant and French Restaurant A Bientot feature fine dining with panoramic 25th-floor views of Tokyo. The spacious and bright Estacion Cafe serves coffee and cake.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.7)

    • Breakfast Info

    • American, Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tay
    Singapore Singapore
    The location was super convenient. The staff were great and especially a lady (can't remember her name) who went the extra miles to help us find our tour guide. The housekeeping did a fantastic job too. The view was super nice, overlooking the...
  • Matt
    United States United States
    This has been my go-to Shibuya property for years, it’s incredibly conveniently located right above Shibuya Mark City. There’s everything you need right outside the door, including the famous scramble crossing. Facility-wise it’s pretty standard...
  • Christina
    Greece Greece
    Great location, cleanliness, very friendly service, very comfortable rooms with wonderful views.
  • Melissa
    United States United States
    Fantastic location and great breakfast! Rooms were clean and comfortable. The staff helpful.
  • Hunter
    United States United States
    Great location, although Shibuya station is still under construction and a mess. The staff are entirely professional and gracious.
  • Audrey
    United States United States
    Clean, safe, great view, staff were very polite and professional. It was close to everything, food, sites, transportation!
  • Cindy
    Israel Israel
    We loved the hotel with the view of Shibuya crossing. The room was nice. The breakfast was fabulous!
  • Dana
    United States United States
    Fantastic location next to Shibuya train, metro and bus stations. There's a direct train (Narita Express) to/from NRT airport and a direct bus to HND airport. There's a thermostat in the room to control temperature (hard to find in Asia).
  • Christina
    Australia Australia
    Location is exceptional! Right next to Shibuya station and Shibuya crossing.
  • Te-evangelista
    Philippines Philippines
    Perfect location! Right beside the Shibuya scramble. Loved the craziness and bustle of the city! Rooms were spacious enough for my family (brought a 2 yr old toddler).

Hotel area info

Restaurants

1 Restaurant On Site
  • アビエント
    • Cuisine
      European
    • Ambience
      Romantic

Amenities of Shibuya Excel Hotel Tokyu

Great facilities! Review score, 8.6

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Bar
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs ¥3,000 per day.

    Front Desk Services

    • Baggage storage
    • Currency exchange
    • 24-hour front desk

    Cleaning Services

    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Safe

    General

    • Vending machine (drinks)
    • Air conditioning
    • Heating
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service

    Languages Spoken

    • English
    • Japanese

    House rules

    Shibuya Excel Hotel Tokyu takes special requests – add in the next step!
    Check-in
    From 2:00 PM
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

    The fine print

    Must-know information for guests at this property

    An accommodation tax per person, per night is not included in the price and must be paid at the property.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Shibuya Excel Hotel Tokyu