About this property

Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu has easy transportation services, 2 high-floor restaurants and comfortable rooms with free Wi-Fi access and a satellite flat-screen TV. Overlooking Shibuya Scramble intersection, the hotel is just a 3-minute walk from the famous Shibuya 109 Building. The Harajuku area and Yoyogi Park are a 15-minute walk away. Shibuya Station’s 6 train lines and 3 subway lines provide convenient transportation. Rooms at Hotel Shibuya Excel feature calm, sophisticated decor. Each is equipped with a satellite TV, minibar and has a private bathroom with hairdryer. Guests can sip a fresh cup of tea and enjoy city views. Excel Tokyu Shibuya Hotel’s 24-hour front desk has fax/photocopying services and luggage storage. Guests can relax with a massage or sleep in and have an in-room breakfast. The lobby has free Wi-Fi. Shunsai Japanese Restaurant and French Restaurant A Bientot feature fine dining with panoramic 25th-floor views of Tokyo. The spacious and bright Estacion Cafe serves coffee and cake.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.7)

    • Breakfast Info

    • American, Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Pamela
    United States United States
    Location, view, clean, exceptional staff. We enjoyed the cafe for multiple meals and it was great every time.
  • Melissa
    United States United States
    Incredible close to the Shibuya Scramble and tourist spots. Access to rail lines and other public transportation was nearby.. 4th floor restaurant row was impressive. And most importantly, safe! Traveling with my teen, safety was very important.
  • Linda
    United States United States
    Location was fantastic! Hotel is connected to pathways to Shibuya Station, airport bus, excellent restaurants and convenience stores all in the same complex. We were lucky to have a room with a view of the Shibuya crossing scramble. Staff was...
  • Patrick
    United States United States
    Location, staff, views, everything was perfect for our first intro to Japan.
  • Dosmynos
    Singapore Singapore
    The location is probably the best in Tokyo, for those who knows, this is the prime spot for shopping, eating, and the ease of access to local subways, shinkansen, and bus rides.
  • Freddy
    United States United States
    Unbeatable location -- fantastic view of the Shibuya Scramble Crossing. Connected to an important train station.
  • Mariam
    United States United States
    The hotels location in the center of Shibuya and near the famous crossing was excellent. Near to all of the best shopping spots and literally attached to the train station for easy access to trains, shopping and lots of great restaurants nearby...
  • Adan
    United States United States
    Location! Steps away from Shibuya scramble and the city train stations. Hotel is clean, well maintained, and welcoming. Room was great, good size and bed was comfy. We didn't hear any noise from outside even though it's a very busy area.
  • Sugito
    United States United States
    Location is very good and staff were very friendly
  • Glenn
    United States United States
    Location is incredible. Just a few 2 minute walk to the train station. Hotel basically sits on top of an indoor mall that has restaurants and a 7-Eleven for any special needs or shopping

Hotel area info

Restaurants

1 Restaurant On Site
  • アビエント
    • Cuisine
      European
    • Ambience
      Romantic

Amenities of Shibuya Excel Hotel Tokyu

Great facilities! Review score, 8.6

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Bar
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs ¥3,000 per day.

    Front Desk Services

    • Baggage storage
    • Currency exchange
    • 24-hour front desk

    Cleaning Services

    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Safe

    General

    • Vending machine (drinks)
    • Air conditioning
    • Heating
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service

    Languages Spoken

    • English
    • Japanese

    House rules

    Shibuya Excel Hotel Tokyu takes special requests – add in the next step!
    Check-in
    From 2:00 PM
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

    The fine print

    Must-know information for guests at this property

    An accommodation tax per person, per night is not included in the price and must be paid at the property.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Shibuya Excel Hotel Tokyu