• Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
You're eligible for a Genius discount at Hotel Xbalamqué & Spa Cancún Centro! To save at this property, all you have to do is sign in.

Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 1640 feet from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.8
Facilities
6.8
Cleanliness
7.2
Comfort
7.1
Value for money
7.3
Location
8.2
Free WiFi
5.1
Low score for Cancún
Select topics to read reviews:

Hotel area info

Amenities of Hotel Xbalamqué & Spa Cancún Centro

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Spa
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Terrace
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Evening entertainment
    Additional charge
  • Karaoke
    Additional charge
Living Area
  • Desk
Media & Technology
  • Cable channels
  • TV
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Wake-up service
  • Tour desk
  • Car rental
  • 24-hour front desk
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Private entrance
  • Elevator
  • Non-smoking rooms
Outdoor swimming pool
  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Hair treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hotel Xbalamqué & Spa Cancún Centro takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Xbalamqué & Spa Cancún Centro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast included rates do not include children's breakfast. An additional fee applies.

Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Xbalamqué & Spa Cancún Centro

  • The prices at Hotel Xbalamqué & Spa Cancún Centro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Xbalamqué & Spa Cancún Centro offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Karaoke
    • Evening entertainment
    • Hair treatments
    • Locker rooms
    • Spa facilities
    • Beauty services
    • Hair coloring
    • Swimming pool
    • Spa/Wellness packages
    • Haircut
    • Spa lounge/Relaxation area
    • Hairstyling

  • Hotel Xbalamqué & Spa Cancún Centro is 1,800 feet from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Xbalamqué & Spa Cancún Centro is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Xbalamqué & Spa Cancún Centro include:

    • Double
    • Suite