About this property

Located just a quick 20-minute drive from Abu Dhabi International Airport and a mere 25 minutes from the excitement of Yas Island, Metropolitan Al Mafraq Hotel is your family-friendly haven. Our 4-star retreat offers a blend of modern comforts with a touch of traditional Arabic elegance. Each of our 242 rooms and suites opens onto a private balcony, where you can bask in views of our inviting pool or lush garden. In every room, you'll find a 32-inch flat-screen satellite TV, a delightful pillow menu, and complimentary coffee and tea. Plus, there's a well-stocked mini-bar for your convenience. Dining with us is a delightful journey. The Olive Branch restaurant serves up a variety of fresh dishes from the Mediterranean, while Oasis Oriental tempts you with delectable Middle Eastern delights. If you're in the mood for beverages and snacks, you can choose between Hunter's and Rimal Bar. We know that staying active and entertained is essential, especially for families. That's why our recreation center offers a wide range of activities, where you can play a game of paddle or take a dip in our heated pool, complete with a swim-up bar. Ladies will appreciate our Fitness Center, which offers separate gym facilities for a more comfortable workout experience. And if relaxation is what you seek, our Spa is here to pamper you with soothing massages and treatments. Beyond our family-friendly amenities, we're conveniently located just a 25-minute drive from Abu Dhabi city center. For a taste of Dubai, it's just a 45-minute drive away. Your memorable family getaway begins here at Metropolitan Al Mafraq Hotel!

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Halal, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Annabelle
    United Arab Emirates United Arab Emirates
    I would like to commend Mr. Aljun for his excellent assistance during our stay.
  • Fernan
    United Arab Emirates United Arab Emirates
    The pool side and the surroundings. It's holiday and its not crowded. I like that we can swim til night at 8pm. Its nice to walk around at night also.
  • Riana
    United Arab Emirates United Arab Emirates
    We really enjoyed our stay at the hotel! The staff were polite and accommodating. They changed our room upon request without any issues and also provided bathrobes and slippers when we asked. The room was clean and housekeeping came every day....
  • Ahmed
    United Arab Emirates United Arab Emirates
    Thank you Tarak Aziz for your great room service I really appreciate that.
  • Rodrigo
    United Arab Emirates United Arab Emirates
    Aljun the attendant is very helpful, also the staff are very accomodating. ❤️
  • Orjuwan
    Canada Canada
    Very welcoming staff. Facilities are great. Great events and activities
  • Monal
    Yemen Yemen
    I want just the beast cleaning and motivation and respectful. I Would to say thanks to carein she was amazing 🤩
  • Alaa
    United Arab Emirates United Arab Emirates
    Amazing Stay! My kids really liked the hotel and enjoyed every moment of it! The staff were very helpful and friendly. The swimming pool isn’t that big, but it was suitable for all ages — I especially liked the kids’ pool. Of course, I will come...
  • Angelo
    Saudi Arabia Saudi Arabia
    Family friendly and nature friendly. Worth the money.
  • Christine
    United Arab Emirates United Arab Emirates
    EVERYTHING!!!!! This was for my birthday staycation and was super worth the memories. MARINEL was super welcoming, smooth & she did an easy room upgrade as Genius traveller.

Hotel area info

Restaurants

2 Restaurants On Site
  • The Olive Branch Restaurant
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian
  • Oasis Oriental Restaurant
    • Cuisine
      Middle Eastern • Pizza • Seafood • International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free

Amenities of Metropolitan Al Mafraq Hotel

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Live sports events (broadcast)
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Tennis equipment
    Additional charge
  • Entertainment staff
  • Darts
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Fenced pool

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Afrikaans
  • Arabic
  • Azerbaijani
  • German
  • English
  • Farsi
  • French
  • Hindi
  • Italian

House rules

Metropolitan Al Mafraq Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about $136. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
AED 70 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
AED 70 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that:

•Check-out time is 12:00 pm. The hotel shall extend the check-out to 2:00 pm free of charge, but will charge AED 150 if guests check out between 2:00 pm and 4:00 and AED 200 if the guests check out between 4:00 pm and 6:00 pm. Guests shall be charged for a full day if guests check out after 6:00 pm.

•When checking in, guest must deposit one night’s room charges. In case of no supplemental charges, the deposit shall be credited back to the guest’s account upon check-out.

•Bed types (King or Twin) are subject to availability.

A Valid Passport or Emirates ID or UAE Driving License is mandatory to be presented by all guests upon check in at the hotel reception desk.

On lunch included bookings for Fridays & Saturdays, guests will be offered a Saturday Garden Brunch instead of lunch until the 10th of March 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Metropolitan Al Mafraq Hotel