Very very very kind staff (honestly very kind and not only artificial kindness), plus they did attention to the smallest details and service! This is how the service should be at all 5 stars hotels! (unfortunately often not the case…)

Károly Switzerland

The room was extremely comfortable with the very best of amenities. We were delighted each afternoon with champagne and chocolates in our room. There was great attention to detail in the room set-up and its servicing.

Julie Singapore

Breakfast was excellent and very well presented. The Bavarian choice as we entered the restaurant was a great idea. Outstandingly all your staff are fantastic.

Henry United Kingdom

In the heart of Munich, this hotel truly offers an amazing experience from start to end with the most exceptional staff that will go above and beyond for guests. I truly loved this hotel from the prime location to the beautiful attention to details incorporated into the stay. Rooms were immaculate and the staff were efficient and attentive. I would most definitely recommend this hotel if staying in Munich.

Jack Ireland

The staff are extremely friendly. They went out of their way to assist me with multiple requests, some of which were extraordinarily unusual.

Huston United Kingdom

Google The room was excellent with great veiw. We got the room on 7th floor. Free mini bar! Doorman service was great. Excellent japanise restaurant! Excellent breakfast and service! All problems have been resolved very quicky - but with the improvment of the service, there should be no such problems. Front desk service was good, but made mistakes. Was promised free late check out until 4 p.m. But evening before check out when i made double check, front desk said to me that it it is untill 2 p.m. After i insist that it was promised until 4, they changed it untill 4. Still next day they called to my room and said it is until 2, only after i repeated that it was agreed until 4, they finally changed it until 4. Not a big deal, but still: shouldn't happen in 5 star hotel..

Alexst73 Israel

Room was amazing, location amazing. Service was 10/10 and the chef did amazing with all the food that we tried in the hotel. Would definitely recommend and go again!

!ivomal!inkovski! North Macedonia

Design and comfort, small compliments in the room, location.

Julija Latvia

The rooms are very cozy and comfortable. The location is perfect - right in the centre but in a small quiet street. The staff is very kind and helpful. The breakfast is kind of minimalistic :) but you can order whatever you wish to be prepared. They have a card also for breakfast. The restaurant in the hotel is one of the best in the city for Japanese food.

Dr28 Bulgaria

The hotel is not big but new, clean and beautiful. Staff is more than accommodating and friendly and the room was comfortable. The rooftop is a great place to have a drinkb

Reizel Spain