Hotel Puerta America
Avenida América, 41, Chamartín, 28002 Madrid, Spain – Good location - show map – Metro access
beautiful hotel, very interesting design decisions and nice areas to hang out. I loved getting glimpses of the other floors from the lift and absolutely ADORED my room on the 10th floor, designed by Arata Isozaki. Very relaxing and uplifting. Bathroom absolutely beautiful. We didn't eat in the restaurant but the all day menu in the bar was lovely and very reasonably priced.
United Kingdom
Get the celebrity treatment with world-class service at Hotel Puerta America
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 200 metres from the hotel.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Private parking
- Free WiFi
- Non-smoking rooms
- Fitness centre
- 3 restaurants
- Facilities for disabled guests
- 24-hour front desk
- Bar
Property practices
Categories:
See what guests loved the most:
- Emma
United Kingdom“beautiful hotel, very interesting design decisions and nice areas to hang out. I loved getting glimpses of the other floors from the lift and absolutely ADORED my room on the 10th floor, designed by Arata Isozaki. Very relaxing and uplifting. ...” 
Jacintha
Ireland“Hotel was beautiful and comfortable. Staff very friendly and exceptionally helpful. Would definitely recommend.”- Janet United Kingdom“Very friendly, helpful staff. Close to the metro. Very comfortable room.”
Hotel surroundings
Restaurants3 restaurants on site
- The Observatory
- CuisineSpanish
- Open forCocktail hour
- AmbianceModern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Karrara Terrasse
- CuisineSpanish
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Lobby & Bistró
- CuisineMediterranean • Spanish
- Open forLunch • Dinner • High tea • Cocktail hour
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Facilities of Hotel Puerta AmericaGreat facilities! Review score, 8.5
- Outdoor swimming pool
- Private parking
- Free WiFi
- Non-smoking rooms
- Fitness centre
- 3 restaurants
- Facilities for disabled guests
- 24-hour front desk
- Bar
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- View
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Parking garage
- Accessible parking
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Babysitting/child servicesAdditional charge
- Daily housekeepingAdditional charge
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopying
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
- Seasonal
- All ages welcome
- Fitness
- Fitness centre
- German
- English
- Spanish
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash
Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
When booking more than 9 rooms, different policies and additional supplements may apply.
The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.
All cots and extra beds are subject to availability and have to be requested in advance.
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
FAQs about Hotel Puerta America
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Hotel Puerta America has 3 restaurants:
- The Observatory
- Karrara Terrasse
- Lobby & Bistró
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Check-in at Hotel Puerta America is from 14:00, and check-out is until 12:00.
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Hotel Puerta America is 2.4 miles from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.
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Hotel Puerta America offers the following activities / services (charges may apply):
- Fitness centre
- Fitness
- Swimming Pool
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Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
- À la carte
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Room options at Hotel Puerta America include:
- Double
- Suite
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The prices at Hotel Puerta America may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
