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Located in the Malecon area in beautiful and exciting downtown Cancun, surrounded by restaurants and businesses, Krystal Urban Cancun & Beach Club offers convenient amenities and services for a variety of travelers. Guests at this hotel can go for a swim in the refreshing outdoor pool. The modern and stylish guestrooms at the Krystal Urban Cancun & Beach Club feature various amenities such as free wireless internet and a spacious work desk. From this hotel, guests can enjoy spectacular views of the city and surrounding gardens. Spa and gym services will be available soon.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
or
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.6
Facilities
7.6
Cleanliness
8.0
Comfort
8.0
Value for money
7.6
Location
8.2
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Deepak
    India India
    We liked everything about be it rooms,swimming pool,view .It was awesome experience.Staffs were also helpful.
  • Angelina
    Mexico Mexico
    I asked for a quiet room and they gave us a room far from the elevator and pool. I'm thankful for this. We were able to sleep at night.
  • Monika
    Lithuania Lithuania
    Our room was spacious, breakfast was nice. The hotel is good for a one night or two nights stay, but I would not stay for longer it is just not very comfortable.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante Aquamarina
    • Cuisine
      American
    • Ambience
      Family-friendly

Amenities of Krystal Urban Cancun & Beach Club

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Private Parking
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • City view
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs MXN 38 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Elevator
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
Free!
  • Pool/Beach towels
  • Pool bar
Spa
  • Fitness
  • Beach umbrellas
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Krystal Urban Cancun & Beach Club takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Krystal Urban Cancun & Beach Club accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Urban Cancun & Beach Club

  • Krystal Urban Cancun & Beach Club offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Krystal Urban Cancun & Beach Club is 1.2 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Krystal Urban Cancun & Beach Club include:

    • Double
    • Suite

  • Check-in at Krystal Urban Cancun & Beach Club is from 3:00 PM, and check-out is until 12:00 PM.

  • Krystal Urban Cancun & Beach Club has 1 restaurant:

    • Restaurante Aquamarina

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Krystal Urban Cancun & Beach Club may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.