The Palm Jumeirah, Crescent Road (East), Palm Jumeirah, 71607 Dubai, United Arab Emirates
#190 of 710 hotels in Dubai
Guests' ChoiceBased on 1447 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.9
Staff
9.0
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 5 June 2024
Mihails
United Arab EmiratesLagoon, room
Stayed in May 2024
Reviewed: 5 June 2024
Amy
MalaysiaOur room potentially has a view of Burj Al Arab and the sea but it was blocked by trees right in front of us. It's very unfortunate. The amenities in the bathroom were not fully replenished. We had two boxes of toothbrush but one was used.
Hotel is nice with friendly staff. Breakfast was good.
Stayed in June 2024
Reviewed: 3 June 2024
Phares
Canadan/a
Food was excellent.
Stayed in May 2024
Reviewed: 3 June 2024
Almamri
United Arab EmiratesEvery thing was great, location ,room , stuff, pool, view, food and room service. Amazing experience, my family and I enjoyed staying there and would love to go back.
Stayed in June 2024
Reviewed: 3 June 2024
Svetlana
United Arab EmiratesStaff.
Stayed in May 2024
Reviewed: 3 June 2024
Lokesh
United Arab EmiratesPrices for dinner buffet was very high at main restaurant cresando and the options were quite less for Indian cuisine. (Coz of my vegetarian food preference)
Property is very good Nice pools for kids and family All safety measures are taken care of
Stayed in June 2024
Reviewed: 31 May 2024
Mansour
United Arab EmiratesNothing
I loved the rooms
Stayed in April 2024
Reviewed: 28 May 2024
Diana
United Arab Emiratestoo much mosquitoes.really made my stay teribble
location ,design
Stayed in May 2024
Reviewed: 28 May 2024
Mariel
United Arab EmiratesThe bed is so comfy it felt like you're sleeping on a cloud!!!
Stayed in May 2024
Reviewed: 26 May 2024
Sed
United Arab EmiratesNothing
The beach and the pools was beautiful
Stayed in May 2024
Reviewed: 25 May 2024
Tabangcura
United Arab EmiratesExcellent and yummy foods
Stayed in May 2024
Reviewed: 21 May 2024
Mayar
United KingdomAbsolutely nothing.
It’s a very relaxing getaway, truly felt like we left Dubai and went to Thailand
Stayed in May 2024
Reviewed: 19 May 2024
Charoc
United KingdomService is not the 5 star experience they think it is!
Swim up room was big and clean and quiet
Stayed in May 2024
Reviewed: 18 May 2024
Abdullah
Saudi ArabiaGood
Good
Stayed in May 2024
Reviewed: 17 May 2024
Liana
ArmeniaHeavenly place. Feels like in southern Asia. The staff was friendly.
Stayed in May 2024
Reviewed: 17 May 2024
Liana
ArmeniaThe best hotel ever 🧡 The staff was helpful and lovely.
Stayed in May 2024
Reviewed: 16 May 2024
Abdullah
Saudi ArabiaNothing
Excellent
Stayed in May 2024
Reviewed: 15 May 2024
Hasan
PolandBathrooms were a bit dated, but nothing wrong with them, nice and large but just felt a bit dated. And it sometimes took long to get service at the pool or the lagoon through one of those service intercoms.
Having access to the lagoon from our room was a real game changer. So worth it!
Stayed in May 2024
Reviewed: 14 May 2024
Hassan
United Arab EmiratesThe conscientiousness of the staff, the quality of the food, facilities and resort grounds.
Stayed in May 2024
Reviewed: 14 May 2024
Lionel
United Arab EmiratesFriendly staff
Stayed in May 2024
Reviewed: 13 May 2024
Lamya
United Arab EmiratesN/A
All staff with connected devices helping them locate our accommodation, very helpful and polite. Beautiful property and facilities. Gorgeous spa and very good salon. Will spend longer next time.
Stayed in April 2024
Reviewed: 11 May 2024
Areej
United Arab EmiratesI think in holidays they are fully booked and that results in some mistakes. I booked access lagoon room which i love the most and stayed there twice before , but this time the room had many issues the tv wasn’t working and the balcony sensor wasn’t working so ac also wasn’t working and then there was leakage in bathroom they had to break pipe and they delayed in performing inspection which resulted that two hours of the sun was wasted for me , later maybe at 6 pm or 7 they transfered me to over water villa as a compliement, i understand mistakes happen but this was weird for me that room had so many issues and actually i love lagoon access room way more. But anyway great hotel
Everything about the hotel is amazing and not my first time and definetly not the last
Stayed in April 2024
Reviewed: 9 May 2024
Davinder
United Arab EmiratesGood food and location
Stayed in May 2024
Reviewed: 8 May 2024
Faisal
United KingdomWe had a lagoon access room and this was excellent for the family. No need to pack up loads of stuff, just open the door and get in the pool.
Stayed in May 2024
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