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  5. Reviews of Cheval Maison - The Palm

Reviews of Cheval Maison - The Palm

New Golden Mile 3, Palm Jumeirah, Dubai, United Arab Emirates

#6 of 2,775 Holiday rentals in Dubai

Guests' Choice

Review score

Based on 303 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Cleanliness of the hotel is impeccable! Apartment was very spacious! Great place to stay! Very friendly and nice staff!

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Spot on, value for money, great size accommodation, conveniently located.
    • Leisure trip
    • Solo traveller
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights

    Pool area is quite underwhelming.

    Great place to stay, pretty faultless in my opinion. House-keeping were great, particularly Ramesh and Lok - the standards they set are impressive and they do it with a smile on the face. Thank you Cheval Maison.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Everything I needed for a short weekend in Dubai with friends
    • Leisure trip
    • People with friends
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Really well thought out. The room had a dishwasher, washing machine with drying option, microwave, oven, cooking hob, all the cutlery and cooking utensils one would need. There was even a diffuser for the hairdryer!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional location, immaculate rooms and wonderful staff. Couldn't be more pleased.
    • Leisure trip
    • Solo traveller
    • Luxury One-Bedroom Apartment
    • Stayed 2 nights

    The swimming pool would be better if not covered so much.

    As a regular at this hotel it's perfectly located net to a large Mall , also an outside space for exercise and 2 mins from West Beach. It's very quiet which is perfect for me. The room re immaculate and everything in the hotel makes my stay seamless every time. My room is kept immaculate by the team of cleaners that have looked after me on several of my stays, Ramesh, Loki, Nirajan and Jyoti have taken exceptional care of me and always sort any additional requests and are a great bunch of guys who make me feel right at home as a stay for long periods of time.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Exceptional!
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast options were somewhat limited, but you could order it to your room, which I particularly preferred.

    Great location! Beautiful, well equiped apartments! The staff were were also very helpful and friendly. I would highly recommend.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights

    - noise from roads - housekeeping not on time - Private beach doesn't belong to the host and needs extra payment.

    -Size -next to the mall -clean -friendly staff

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Can highly recommend this property.
    • Leisure trip
    • Couple
    • Luxury Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Loved everything, staff are fabulous & very accommodating. Place is spotless. Fantastic roof top pool.

    Fabulous rooms, very roomy. Bed linen top quality,cappeeciated as we like a bit of luxury, sheets changed every 2nd day. Fantastic location to Nakheel Mall.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Nice place and location
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Swimming poool

    Comfort for family Near to NAKEEL MALL

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Excellent value for money - centrally located right next to mall
    • Leisure trip
    • Solo traveller
    • Luxury One-Bedroom Apartment
    • Stayed 7 nights

    Nothing - everything was good.

    Did not eat breakfast at the location.

    Stayed in February 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Overall I love my stay, the Staff is friendly and nice. The room service was great.
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 12 nights

    Only thing I didn't really like is. I wish the kitchen would include washing detergent for dishes and sponge because often the dishwasher didn't wash the plates completely clean and required multiple times of washing.

    I guess everything was great, comfortable bed. Good facilities. Great food from the Black Coffee Restaurant downstairs. Super convenient location just beside the Nakheel Mall. Can grab your groceries anytime. Would be great if you could provide a humidifier as the aircon is quite cold at times in the night and dry after long hours.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Great - I'll go back again
    • Business trip
    • Solo traveller
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights

    Great hotel and location - thank you for making me feel welcome

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Cosy, specious, and overall lovely
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    My only comment are: - breakfast was not ready at 7am as per what we were told and the website , they were ready around 7.30. - I dropped my car via valet and it was perfectly fine. Next day I was told it i had a flat tire, it was not flat it was damaged (probably when driving down to basement something happened, can’t prove it though as they didn’t show any video footage from within their parking. Since it was my birthday and they helped change the tire I let it go).

    Stayed in the luxury one bedroom, it was cosy, specious, kitchen well required, very peaceful , clean. The staff is friendly, they helped me change a punctured tire and provided a piece of cake since it was my birthday. The breakfast was freshly made and yummy (despite it being limited in options).

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The chairs at the Black Coffee restaurant inside were soooo uncomfortable with that tied on cushion pushing you off the seat we only went once. Also you should leave a small dishwashing liquid, clean sponge and a dish rack for kitchen sink. I did not like finding “ cleaned?” Washed? Dripping dishes and glasses turned over on the kitchen counter.After the room cleaners left. Couldn’t be sure they were sanitary.

    Facilities of the flat, We have stayed in Cheval Harrington Gardens in LONDON. Dubai is better. M

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights

    Great apartment, super service. Cleanliness and order at the highest level. Convenient location.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    amazing place and thanks Al lot to Mohammad in the front office
    • Leisure trip
    • Group
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    nothing

    very good hotel and many thanks to Mohammad and Qasim

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    First class, highly recommended
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    The location on the Palm is distant from the metro and downtown so a car would assist in getting around.

    Extremely clean & staff were very attentive and polite. Facilities were excellent and very good value for money.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Apartment
    • Stayed 12 nights
    • Submitted via mobile

    Great stay as usual. The staff is extremely helpful. Great location. Home away from home. Highly recommend.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Really outstanding
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 2 nights

    Occasionally wi-fi dropped. Otherwise no complaints

    Location was excellent. Staff was outstanding and helpful.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Good, but not entirely five stars experience
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 14 nights

    the cleaning.. they took dishes and never put them back in drawers. I had to ask for several things they were not in the room, like washing detergent, dish washing liquid and so on.

    Location, the room, facilities

    Stayed in February 2024

  • Reviewed: 4 April 2024

    10
    Excellent property in the very center of the Palm J
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Apartment
    • Stayed 1 night

    View

    Breakfast is good

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Location and staff

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Best choice in Palm area
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything was perfect, very good services, very good location. Restaurant and pool available. This place has everything you need.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Excellent experience overall
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very new, lot of space, clean and very comfortable. Very close to Nakheel Mall. And very close to recreation places

    Stayed in March 2024

Showing 1 – 25

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