Was visiting friends at Damac Hills 2 and my friend and her daughter could not drive all the way back to Abu Dhabi late at night. I dropped her at the hotel and made sure she got settled because she checked - in late at night. The agent who conducted the check-in was not friendly. My friend also told me they were also rushed at check-out time by guest services. She ended up leaving a paper bag with her Golden Goose sneakers in the room and had to go back for it in the evening. The Wi-fi in the room was not working and was not explained at check-in by the front desk agent.

Booked for my friend and her daughter who live in Abu Dhabi. Room was clean, very nice and very comfortable. Location was very convenient especially if you're visiting friends at Damac Hills 2. Breakfast selection was good. Pool facilities was also good. SUPER appreciate the person who kept the paper bag with my friend's expensive shoes that incidently got left behind when they checked-out. I was happy that she at least got them back eventhough they were rushed at check-out. The hotel is good for a 1 night stay as it is conveniently located inside Damac Hills 2. Residents can book family visiting from overseas to keep them close.

Stayed in June 2024

Nothing. Just that it is quite far away.

Everything about the room.

Stayed in March 2024

no toothbrush, slippers, laundry bag

Stayed in May 2024

Can be a hassle to get into the parking area.

Quick and friendly check in. Room had everything you need, good air conditioning and now they offer room service. Have stayed here multiple times before.

Stayed in May 2024

South Indian food

Stayed in May 2024

Coffee machine is new and expensive, but drink is not good. Play with settings to make it better. Kids play area outside was in sand and carpets were dried there (after hard rains) I parked car outside on desert, but there is a good private parking inside. Use it! Stuff is great - superfast check-in and -out, No problems at all.

For our room there was a great view to desert and DH2 constructions. 9th froor is good. Fast and silent lifts. Big room, with door to visit with kid (the best privacy) Very good beds for sleeping. Clean enough.

Stayed in April 2024

Staff moursi was very helpful at all times was available for the service

Stayed in April 2024

Nothing

Spaciousness of room

Stayed in March 2024

Little bit far

So clean and affordable

Stayed in April 2024

smell of lift should have air freshner

Stayed in April 2024

Doesn't have anything around within walkable distance.

The rooms are clean and nice. Perfect for the location we need, but if you want to visit Dubai I don't recommend this hotel as it is very far from the city.

Stayed in February 2024

The first room they gave me had a view of a gravel filled parking lot and no balcony. I booked the highest tier room so it was very surprising that they gave me such a crappy one and i subsequently felt scammed - It certainly wasn’t worth the AED450/night that I had paid. I forced the staff the next day to move me to a room with an actual view. But I didn’t think I should have had to do this. I feel they should discount these bad view rooms so that nobody else faces this. Another issue I had was the front desk staff and also with Booking.com. I wanted to extend my stay one additional night. The front desk staff told me some absolute rubbish about needing to book it through their own Rotana website (not booking.com - there was no way to do it this way apparently). The front desk staff told me I would save 10% by doing it this way but it actually cost me AED50 more! So they got my data and charged me more - another clever little scam!

For me the location was good - far from the city, quiet, nice views. The breakfast was good. The staff overall was nice.

Stayed in April 2024

Good value for money.

Stayed in April 2024

Some things are chargeable, sleepers, dental kit, bath robs not available

Rooms, location, property

Stayed in April 2024

Everything o.k. but hotel away from community as Damac2.is still unfinished, but has great potential

Breakfast good value for money. Location.very good when buildings in the area are completed

Stayed in April 2024

Housekeeping schedule

Staff, food and the Rooms

Stayed in February 2024

The restaurant closes at 3, and you're far from anywhere else. Room service was offered but took 30 mins to get through to order.

Very good price and located right by the 7s stadium. Really big room

Stayed in January 2024

This review has been hidden because it doesn't meet our guidelines.

Nothing

Perfect location for where we needed to be

Stayed in March 2024

N/A

Comfortable and clean

Stayed in February 2024

Location

Clean and comfortable

Stayed in March 2024

Only three drawbacks for the stay at this hotel: location, wifi and parking. Location is quite a ways away from Dubai downtown (30-40 min drive). You can't stay here if you don't have a rental car is my opinion. With that comes the need for parking. The hotel has a free parking facility which is great but it is not connected to the hotel. You have to walk out of the parking facility and into the hotel. This is not a problem if you are not handling luggage, but a nuisance nonetheless. The parking facility is also limited, so you may end up parking on an empty lot next to the hotel. Finally wifi is not the fastest out there but I was able to listen to music, watch Youtube etc. without issues.

This is a great hotel overall. Great staff at the front desk, no exceptions. From check-in to check-out everything was super smooth, very professional and friendly. The room was spacious and quiet, very clean, came with many complimentary items, a nice spacious balcony that served as a great spot to sit at the end of the day and enjoy the nice March weather in Dubai. Great facilities, team and people. The business center is great, with easy access to a large printer and a Mac to get any business-related printing or emailing done. Overall, this hotel is fantastic value for money. It does have drawbacks I will discuss in the next section, but you can't get a better deal than that.

Stayed in March 2024

Nothing

Greatness

Stayed in March 2024

Location / Contractions were noisy after midnight even

Mostly the reservation/Reception team

Stayed in March 2024