Nothing

Everything

Stayed in June 2024

Hmm, the room was a bit small

Almost everything was good

Stayed in June 2024

Pool size

Great value

Stayed in May 2024

Breakfast was good. Staff were very helpful.

Stayed in June 2024

Rooms weren’t clean.

The location is good.

Stayed in May 2024

TV channels were having an issue

Good location and friendly staff Parking is good and they have a shuttle bus to DFC mall

Stayed in May 2024

Tiny room

Stayed in May 2024

The rooms floor is untidy.

This has children pool. My daughter enjoyed it.

Stayed in April 2024

The staff is not much friendly, not trained well for the hotel reception. At night I asked for the cutlery to eat my food in the room, he simply declined even the cutlery was available over there. Finally, we managed to eat our food in the lounge at late night.

Breakfast is fine with this price but the area for the breakfast is tight. Cleanliness and hotel decore is not meet the Dubai standards, its like a European hotel.

Stayed in May 2024

I like the place it is clean, smells fresh, quiet and the view at the veranda is nice and food is great ...

Stayed in May 2024

I have an issue I encountered with the vendor machine located within the hotel premises 1st floor near elivator . During my recent stay, I experienced an incident where the vendor machine charged me extra money for a purchase. Initially, the hotel staff assured me that they would assist in resolving the issue and ensure the refund of the overcharged amount. However, regrettably, the matter was not addressed as promised, and the follow-up on the part of the staff was lacking. It is disappointing to note that the commitment made by the hotel staff was not upheld, and the non-adherence to promises has left a negative impression. Maintaining integrity and fulfilling commitments are crucial aspects of customer satisfaction, and the disregard of such assurances is concerning.

Overall, I had a positive experience and wanted to highlight some aspects that I particularly enjoyed: 1. Convenient Location: The hotel's location was ideal for my needs as it allowed easy access to both Sharjah and Ajman. Additionally, being situated in Dubai and not far from downtown . 2. Breakfast 3. Parking easily park vehicle without any hassle was a definite benefit.

Stayed in May 2024

Staff & cleanliness

Stayed in May 2024

parking is congested

the stay was so cool, no hazel. breakfast is sumptuous with variety of choices. excellent coffee. swimming pool and gym is available and well maintained. friendly staff.

Stayed in May 2024

a little far from metro

THE HOTEL IS very clean and breakfast food is very nice and tasty the hotel is little far from metro at this kind of weather summer you cant walk to metro we took a taxi going back and forth. the one thing we are not inform is the " free shuttle" bus we were not informed that it was only complementary from festival mall that we should be wait outside to get a free ride since it was so hot we stayed in front of door then we just saw bus passing and when we informed the reception that only time they explain it was festival city bus and they wont stop longer if they don't see any one outside it was miss communication to us as we understood this hotel shuttle bus because when we ask them the reception who speak to us only tell us wait there door and bus will come we are not informed bus is provided by festival so we must wait outside even its hot because its a complimentary from festival city not from hotel next time they should be more straight .

Stayed in May 2024

The location is great within the city..

Stayed in April 2024

Hotl staff is always very helpfull and nice. Location is perfect. Very comfortable stay.

Stayed in April 2024

Very small room, often had to ask for amenities

Location, value for money, fewer crowds in the area, close to Metro Station

Stayed in May 2024

The rooms are not soundproof. You can really hear the noise from the hallway. Breakfast is okay, not that much of a variety.

It’s very affordable price, including breakfast. Interior design of the room is good. Nice nearby attractions. There is a canal beside the hotel where you can walk around.

Stayed in May 2024

Parking and no Valet parking service Breakfast finish at 10.30. To much early a No hair dreyer

Location Staff Room was on size

Stayed in May 2024

The partition between the shower area and the Toilet was not enough to keep the water from splashing on the floor on the toilet and sink area.. Bath towels were a bit worn down and tattered on the hem. They were clean but just worn down, not fluffy.

Excellent location super convenient. Close to a Metro Station Al Jaddaf. Hotel provides complimentary shuttle to Festival City Mall. Short taxi ride from the airport. Nice and friendly staff, shout out to Julie at Front Desk and Rain at the Breakfast restaurant. Super comfortable bed, perfect cool room temperature. Also loved the ambient sounds you can play on the TV radio. I love that the bathroom had a rain shower head.

Stayed in April 2024

deleted my booking *credit card no working* then when i arrived ad the hotel i head to pay i higher price i was not verry happy but it was to late to argument then i decided to to pay and to go to sleep but this was the last time after more the 10 stays only in the last 2 month

clean

Stayed in May 2024

They need to hire more people to the restaurant; in the peak hours there are not enough waiters to clean tables in time, and you need to move dishes yourself if you want to sit; also would be good if they had more European sockets(there's only one per room)or at least adaptors to rent

Friendly personnel, very comfortable bed, cozy rooms, good breakfast, swimming pool and gym on top

Stayed in May 2024

Location

Cleaniliness

Stayed in April 2024

Constant sewage smell in the bathroom, only during the night. Pipes need a maintenance check.

Great facilities, location and breakfast!

Stayed in May 2024