Sheikh Mohamed Bin Rashid Boulevard, Downtown Dubai, PO Box 31166, Downtown Dubai, Dubai, United Arab Emirates
#9 of 712 hotels in Dubai
Guests' ChoiceBased on 4296 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.4
Staff
9.5
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 25 February 2024
Ali
Egyptbreakfast was exceptional and service was perfect specially by Ahmed Shokr room is very comfortable location is suitable
Stayed in February 2024
Reviewed: 25 February 2024
Nada
Saudi ArabiaThe location,, it was little bit difficult for Uber to fine the hotel
Everything was great
Stayed in February 2024
Reviewed: 23 February 2024
Maha
United Arab EmiratesThe way to the place was tricky and I had to be careful in driving or I’ll miss the entrance. I wasn’t aware that there were parking lots down and had to give my car to the valet.
The room was nice and comfortable for me and my mother. Spent a night there after attending my cousin’s wedding. My mom love it and enjoyed the atmosphere and sitting at the balcony. The weather was perfect and view was good for her to watch.
Stayed in February 2024
Reviewed: 23 February 2024
Paula
PortugalLocation is perfect. In the middle of everything and with direct entries to Bloomingdale’s and the Dubai malll. Food is amazing: both quality and variety. Room is spacious, elegant and modern. And we can do and control everything through a tablet. Even ordering room service.
Stayed in February 2024
Reviewed: 21 February 2024
Patricia
UgandaClean better and freshen up the room
Room was stuffy esp the shower
Stayed in February 2024
Reviewed: 21 February 2024
Orabi
Saudi ArabiaLocation is too close to Dubai Mall
Stayed in February 2024
Reviewed: 20 February 2024
Sara
Saudi Arabiathe ipad when open youtube is tv not fast connection and loading also take time
every thing
Stayed in February 2024
Reviewed: 20 February 2024
Al
United Arab EmiratesLovely hotel very close to the mall, Kempinski added a value to the place
Stayed in February 2024
Reviewed: 20 February 2024
Al
United Arab EmiratesExceptional stay the ladies at the reception were more than helpful Very friendly and polite
Stayed in February 2024
Reviewed: 19 February 2024
Abdulelah
United StatesClean, perfect location, and great staff
Stayed in February 2024
Reviewed: 18 February 2024
Fatima
QatarGood
Nice
Stayed in February 2024
Reviewed: 18 February 2024
Mohamed
United Arab EmiratesReception
Stayed in February 2024
Reviewed: 18 February 2024
Nouf
Saudi ArabiaThe smell in the hotel , the doors of the toilet in the suite
Location
Stayed in January 2024
Reviewed: 16 February 2024
Utpal
IndiaAmazing
Stayed in February 2024
Reviewed: 14 February 2024
Abdulrahman
KuwaitAmazing place with great service. The staff are so helpful, especially at the reception, Mr Mohamed and Mr Karim.
Stayed in February 2024
Reviewed: 13 February 2024
Rwan
Saudi ArabiaHow to use AC system
Stayed in February 2024
Reviewed: 11 February 2024
Ahmad
Saudi ArabiaI was offered a free of charge upgrade to a king bed room upon request, anyhow I had to ask for it the day after arrival to check the availability, when I asked, I was told it will be not for free. - The bathroom floor is not clean - issue with sink water drain , requested the plumber immediately after check in. - delay in room / cleaning/ make up
The breakfast, Dubai mall is very close.
Stayed in February 2024
Reviewed: 10 February 2024
Mariam
Saudi ArabiaNothing
The location is perfect and the staff made it an exceptional stay from the receptionist ( Jennifer) to the concierge all were very friendly and helpful
Stayed in February 2024
Reviewed: 8 February 2024
Nora
MexicoDon’t have hot water in the shower
The location next to Dubai mall
Stayed in November 2023
Reviewed: 6 February 2024
زياد
Saudi ArabiaLovely stay
Stayed in February 2024
Reviewed: 3 February 2024
Alhodaithy
Saudi ArabiaToo much crowded at the entrance, and most of the time, it's difficult to get to the door with the car.
The staff are very friendly, especially Nawal in the reception, and Mohammed, who served Arabic coffee in the looby.
Stayed in February 2024
Reviewed: 3 February 2024
Zuhair
Saudi ArabiaTv channels (sports) are very limited and it should contain all sports channels especially be in and ssc
Stayed in January 2024
Reviewed: 3 February 2024
Khalid
QatarLittle delay in check in but was compromised by late check out
The reception were very friendly and helpful and especially Jennifer she was great
Stayed in January 2024
Reviewed: 31 January 2024
Afrah
Saudi ArabiaThe shower jel and body lotion were not filled
Stayed in January 2024
Reviewed: 30 January 2024
Dr
Saudi ArabiaNot to allow extension few hours after 12:00 hrs.
Good location Clean Good staff
Stayed in January 2024
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