King Salman bin Abdulaziz Al Saud Street, Madinat Jumeirah Resort, Umm Suqeim, Dubai, United Arab Emirates
#74 of 712 hotels in Dubai
Guests' ChoiceBased on 661 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.2
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 June 2024
Olivia
United KingdomThere wasn’t anything not to like
Amazing location, staff were exceptional and rooms were immaculate
Stayed in June 2024
Reviewed: 4 June 2024
Saba
United KingdomBeds in room are a little hard. Breakfast buffet had lots of choice but was repetitive
Property is in an amazing location, with views of the Burj. Close proximity to the souk. Very clean and elegant throughout the hotel. Rooms were cleaned twice daily, and toiletries replaced. Bathroom had both shower and bath tub, and two sinks which was very useful. Stay included access to Wild Wadi water park and use of some spa facilities. Lots of restaurants to choose from around the resort Buggy to take you between different areas as resort is big.
Stayed in May 2024
Reviewed: 3 June 2024
Toby
United KingdomNothing
World class
Stayed in May 2024
Reviewed: 2 June 2024
Christine
AustraliaEverything excellent!
Stayed in May 2024
Reviewed: 1 June 2024
Madhawi
Saudi ArabiaNothing
Everything
Stayed in June 2024
Reviewed: 29 May 2024
Munkyman87
United KingdomVery minimal children's facilities.
The service is out of this world. A definition of Dubai! Nothing was too much to ask. Very helpful, courteous and professional. Special mention to Trishana at reception, who went out of her way to assist us. Excellent size rooms. Great Food
Stayed in May 2024
Reviewed: 27 May 2024
Belikeme
United Arab EmiratesStaff in reception was rude and impolite
Stayed in April 2024
Reviewed: 23 May 2024
Zhanbolat
KazakhstanCan’t say nothing
The best hotel
Stayed in March 2024
Reviewed: 22 May 2024
Candice
United Arab EmiratesDinner buffet
A world class resort with amazing facilities. Location is ideal. A lot of f and b outlets to choose from. Only negative was the dinner buffet which is part of the half board package. All staff were so knowledgeable on their role and what was needed and where everything was which is rare nowadays so hats off to the operational team
Stayed in May 2024
Reviewed: 27 April 2024
Sona
ArmeniaClean, everything in the beach was great. The Restourants was amazing, Nafoorah, Maya bay
Stayed in April 2024
Reviewed: 25 April 2024
Stefan
RomaniaThe smell and the noise from skijets, too much time spent checking in, but we can get over it thanks to the quality of the rest of the services and the level of the hotel in general
The beach is one of the most beautiful, the perfect color of the waters of the Persian Gulf, the room is large and perfectly clean, the breakfast is superb
Stayed in April 2024
Reviewed: 23 April 2024
Alona
RussiaAll was good
All was good
Stayed in April 2024
Reviewed: 21 April 2024
Virginia
United KingdomSome more English speaking TV channels that are not sport would be nice.
Location was good. The shops and restaurants in complex were good.
Stayed in April 2024
Reviewed: 13 March 2024
Gizem
Turkeynothing.
the beach, the room, the staff, everything
Stayed in March 2024
Reviewed: 9 March 2024
Andrei
RussiaWe come to this hotel for the third time and it never fails to amaze us. Excellent location, intricate design of hotel facilities, plentiful food options, friendly and helpful staff. They take care of every little aspect of your stay and make it really enjoyable and remarkable.
Stayed in March 2024
Reviewed: 1 March 2024
Rajaa
Saudi ArabiaThere was a problem with the bathroom they came and fix it
The location , the design, the view was amazing It makes you feel like you’re in Al Andalusia
Stayed in February 2024
Reviewed: 22 February 2024
Daniela
RomaniaThey tried to overcharge the accommodation, they forgot the services requested for the special event for which we were there: a birthday.
Big resort, beautiful beach, situated in a very good location, good breakfast and generally very nice staff.
Stayed in February 2024
Reviewed: 14 February 2024
William
United KingdomNot being able to use main pool area as we weren’t executive club members. This has just changed recently and I was not aware when I made the booking. I feel this is unnecessary especially as it could use the pool in the other , neighbouring Jumeriah hotels.
Hotel cleanliness and fabulous staff were a standout. It’s been refurbished since we last stayed . Room and balcony weee outstanding. Great location and proximity to the Souk Madinat are real advantage.
Stayed in February 2024
Reviewed: 4 February 2024
Owen
IrelandEverything.. comfortable luxurious and welcoming
Stayed in February 2024
Reviewed: 1 February 2024
Irina
United StatesBeautiful Arabian Venice. Jumeirah Mina A'Salam is incredible peaceful oasis in modern Dubai! We were surrounded by authentic Arabian luxury and beauty. The view of majestic Burj Al-Arab Rising like a sail out of the Arabian Gulf was indeed a bonus. Surely, the people are best part of the overall experience. Everyone was very kind and caring. Incredible genuine appreciation radiated from every person! Thank you Mina A'Salam for making our stay unforgettable! I cannot recommend this place enough!
Stayed in February 2024
Reviewed: 27 January 2024
Александр
RussiaEverything was extremely good
Brilliant
Stayed in January 2024
Reviewed: 26 January 2024
Edin
AustraliaBeach clubs like Summersalt wanted a minimum spend just on walk in basis for a drink, found that was the necessary. Shimmers Restaurant would not accept us in for a casual drink around 5.30pm where it was relatively quiet as they obviously wanted to have a minimum spend on food but would not say it. We got turned away from numerous locations on the site when not ordering food just wanted a drink.
It’s a big property that is a resort feel. Very comfortable and spacious. Super friendly staff and very helpful.
Stayed in January 2024
Reviewed: 25 January 2024
Husaam
United KingdomIt was such a fun hotel
Stayed in January 2024
Reviewed: 23 January 2024
Monesha
United KingdomExcellent service and hospitality
Stayed in January 2024
Ostuni, Italy
Rakek, Slovenia
San Andrés, Spain
Oostkapelle, Netherlands
Bad Hofgastein, Austria
Funchal, Portugal
Siem Reap, Cambodia
Minsk, Belarus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content