Al Fahidi Street, Bur Dubai, Bur Dubai, 33502 Dubai, United Arab Emirates
#678 of 712 hotels in Dubai
Guests' ChoiceBased on 2677 hotel reviews
4.8Cleanliness
5.5
Comfort
5.6
Location
7.3
Facilities
5.3
Staff
6.5
Value for money
5.8
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Chithran
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 May 2024
Dhivakar
United Arab EmiratesAfter 2 days I called them to receive my invoice/ receipt against payment but my request denied
Will be helpful if I receive tax invoice/ receipt voucher against payment
Stayed in May 2024
Reviewed: 6 May 2024
Akbar
United Arab EmiratesThey didn’t provide any service expect room key There was no soap,no comb no hair dryer
Stayed in May 2024
Reviewed: 25 April 2024
Ram
United Arab EmiratesWhen i went inside the wash room to take shower but i feel very annoying because of the shower which it take me more than 20 minutes to finish because of water pressure is very low.
Location
Stayed in April 2024
Reviewed: 19 April 2024
P
United Arab EmiratesHotel not providing parking area
Stayed in April 2024
Reviewed: 19 April 2024
Tantirige
United Arab EmiratesBed bugs 😡
Stayed in April 2024
Reviewed: 12 April 2024
Muhammad
United Arab EmiratesThe toilet cover plate was broken, and there was no towel I requested them three times last they brought but it was dirty and too used. There was no drinking water. TV was an old model which you can not connect to a phone.
Nothing I like
Stayed in April 2024
Reviewed: 3 April 2024
Bk
United Arab EmiratesThe partition room is making disturbing because other people are in same partition
I like that location and price for stay
Stayed in March 2024
Reviewed: 1 April 2024
Purna
United Arab EmiratesI didn't like network connection Network was poor connection
I liked decorations
Stayed in March 2024
Reviewed: 30 March 2024
Shrestha
United Arab EmiratesBathroom was dirty, no proper amenities, only one towel in the bed and too much maintenance
Stayed in March 2024
Reviewed: 8 March 2024
Adeel
PakistanFirstly, the service was very poor. Except for the staff who were co-operative, the staff at the reception were un-helpful and un-cooperative. I requested for an iron. When I received it it was burnt, which in-turn burnt a part of my clothes. I did not get an ironing table upon request. I requested that my bathroom be checked and cleaned because there was a very foul smell in it. It was un-resolved until the date of my check-out. I don’t recommend this hotel, unless you are very tight on a budget and cannot find accommodation elsewhere. Not suitable for families.
The best thing about the hotel is that Al-Ghubaiba Bus Station and Metro are just outside the hotel. In this respect, the hotel is ideally located. Many restaurants and takeaways also present for daily meals.
Stayed in March 2024
Reviewed: 5 March 2024
Alisa
United Arab EmiratesNot available facilities
Non
Stayed in March 2024
Reviewed: 27 February 2024
Asees
IndiaRoom and facilities
Location
Stayed in February 2024
Reviewed: 30 January 2024
Adil
United Arab Emiratesbed bugs
location & price
Stayed in January 2024
Reviewed: 24 January 2024
Pranesh
United Arab EmiratesThere are no tables and no towels and also not the rooms are arranged on time even if you select the time that you reach the hotel
I like the place which is very easy to find and it is very nearest to the metro and bus station.
Stayed in January 2024
Reviewed: 22 January 2024
Niroj
United Arab EmiratesIt was ok
It was ok
Stayed in December 2023
Reviewed: 18 January 2024
Karisha
United Arab Emiratesnear and convinent
Stayed in January 2024
Reviewed: 10 January 2024
Yanjie
Saudi Arabiavery old hotel
good location but not recommended for family stay
Stayed in January 2024
Reviewed: 6 January 2024
Saroj
United Arab EmiratesBed
More towel
Stayed in January 2024
Reviewed: 5 January 2024
Tamang
United Arab EmiratesLocation and view
Stayed in December 2023
Reviewed: 1 January 2024
Pramod
NepalGood location
Stayed in December 2023
Reviewed: 22 December 2023
Eddy
SeychellesI didn't like the staff they didn't do customer service. I didn't have a mini bar or a safe in the room. I asked for a minibar they promised they would bring one to my room but after several demands it never happened. They even forget to leave a towel in my room once. And the tv doesn't work. One day before my last night i asked for service to weigh my bag but the worker didn't care and was busy playing on his phone even when the receptionist asked him several times he refused to assist me. He said he wont come later but he never showed up.
I liked the location. Its close to many facilities like bus and metro station and shopping areas. The room was clean bathroom was ok. That was the only thing good.
Stayed in November 2023
Reviewed: 21 December 2023
Rajesh
United Arab EmiratesNo
No
Stayed in December 2023
Reviewed: 18 December 2023
Faridun
United Arab EmiratesWorst behavior of the staff which was lady
Location of the hotel
Stayed in December 2023
Golfo Aranci, Italy
Passo del Tonale, Italy
Farnham, Canada
Berat, Albania
Phnom Penh, Cambodia
Villa de Mazo, Spain
Lac-Brome, Canada
Centurion, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content