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  5. Reviews of Raffles Dubai

Reviews of Raffles Dubai 5 stars

Sheikh Rashid Road, Wafi Mall, Bur Dubai, Dubai, United Arab Emirates

#44 of 722 hotels in Dubai

Guests' Choice

Review score

Based on 1125 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Signature Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful property really lovely staff who are so attentive. The rooms are clean, really great size and has a balcony. Couldn’t fault the facilities or the staff. We are definitely in planning on staying at Raffles next time we are in Dubai

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Will come back.
    • Couple
    • Signature Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very well designed. Massive sense of space. Good sized rooms. Friendly staff. Good location.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    The best hotel
    • Business trip
    • Solo traveller
    • Signature Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Every thing

    Stayed in April 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Signature Room
    • Stayed 4 nights

    Room Good....................... Breakfast did not use

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Signature Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel location, facilities, breakfast was amazing

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    We were treated like royalty and nothing was spared to make our stay as wonderful as it could be
    • Leisure trip
    • Couple
    • Signature Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The level of customer service and attention to detail was out of this world

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    great rooms, luxury service, breakfast could be better
    • Leisure trip
    • Family with young children
    • Signature Twin Room
    • Stayed 2 nights

    breakfast was average for the kind of property.

    Big room, great service

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Loved it , staff were amazing , definitely be back
    • Leisure trip
    • People with friends
    • Raffles Club Room- Dubai Skyline
    • Stayed 2 nights
    • Submitted via mobile

    Not enough condiments, arrived to only 2 tea bags ..

    Room size ,cleanliness, location

    Stayed in May 2024

  • Reviewed: 23 April 2024

    10
    Luxury Hotel
    • Leisure trip
    • Solo traveller
    • Signature Room
    • Stayed 1 night

    The service and attention from all the staff is excellent from the very beginning. A real pleasure to have been hosted in the hotel. Directly connected with the Wafi Mall wihout going outside. Pool and gym available. Excellent rooms and beds. Located on the way between the airport and the main street Zeikh Zayed. Metro station 200 m

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great short vacation at Raffles Hotel
    • Leisure trip
    • Family with young children
    • Signature Room
    • Stayed 1 night
    • Submitted via mobile

    Little dust

    - Great hospitality and location near to many famous attractions in Dubai like wafi mall, dubai frame and zabeel park. - They offered chocolates and fruits for the kids.. - very luxurious and this was my third stay.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Definitely my new favourite hotel in Dubai. Wonderful staff, great facilities we had such a brilliant stay.
    • Leisure trip
    • Family with young children
    • Raffles Club Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful property, great location for exploring Dubai. The staff are the best, so friendly and helpful

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    I will still come back when there is a good deal.
    • Leisure trip
    • Family with young children
    • Signature Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wafi mall is boring. Expensive during peak period.

    Clean and quiet

    Stayed in March 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Signature Room
    • Stayed 10 nights
    • Submitted via mobile

    We recently had the pleasure of staying at the iconic Raffles Dubai AGAIN, and I must say it was an experience beyond compare. From the moment we stepped foot into the luxurious lobby to the final farewell, every aspect of my stay was meticulously curated to perfection. First and foremost, I would like to extend my heartfelt gratitude to the exceptional staff members who made my stay truly memorable. Ashraf, our dedicated Butler, ensured that every request was met with utmost efficiency and warmth. A special mention goes out to Woulstain, the Food & Beverage Outlets Manager, who orchestrated delightful culinary experiences throughout my stay. His expertise in curating gastronomic delights tailored to my preferences was truly commendable. Yousef and Priyanka, the talented individuals behind the breakfast magic at the restaurant, served up delectable dishes with unparalleled finesse. Talha, the vigilant member of the security team, ensured a sense of safety and security at all times, allowing us to relax and enjoy our stay with peace of mind. Jolly and Manan at the reception desk greeted us with warmth and efficiency, swiftly attending to all formalities and ensuring a seamless check-in/out process. Furthermore, Joanna and Queenie, the dedicated members of the guest relations team, went above and beyond to ensure that every aspect of my stay exceeded expectations. Their attentiveness and willingness to cater to our needs were truly remarkable. Not to be forgotten are the unsung heroes like James, the doorman, whose cheerful demeanor and assistance added an extra layer of warmth to my Raffles experience. As a family holiday destination, Raffles Dubai surpassed all expectations, making it our second consecutive visit and leaving us eagerly anticipating many more to come! The seamless blend of luxury, comfort, and personalized service ensured that every member of our family felt pampered and cherished throughout our stay.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Excellent in all departments
    • Leisure trip
    • Couple
    • Signature Room
    • Stayed 6 nights

    Excellent, luxury hotel

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Very nice hotel - pool complex next to noisy highway
    • Business trip
    • Solo traveller
    • Raffles Club Room- Dubai Skyline
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    16 years old but wearing well.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    A truly wonderful stay with amazing staff and facilities that met my needs.
    • Leisure trip
    • Solo traveller
    • Signature Room
    • Stayed 7 nights

    Nothing to add!

    The staff were amazing, friendly courteous and discreet. The room was serviced exceptionally well with my requests for extra water and coffee always to hand, very happy helpful butler. The pool facilities were excellent, very clean beautiful towels and comfy loungers. I had only had the A la Carte breakfast in the Raffles Salon which was delicious with fresh brewed coffee!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Comfortabld suites room
    • Leisure trip
    • Couple
    • Signature Room
    • Stayed 1 night
    • Submitted via mobile

    To pay the full price of the breakfast in the room whereas the breakfast was included in our price. It could be only an extra but not charge full price as we ate less than if we were going to the buffet

    The suite are large, confortable bed, nice bathroom

    Stayed in February 2024

  • Reviewed: 24 March 2024

    9.0
    Would stay again but not on half board package
    • Leisure trip
    • Couple
    • Signature Room
    • Stayed 5 nights
    • Submitted via mobile

    Half board limited to one restaurant which isn’t great for a stay of 5 nights as we had.

    Large well furnished rooms and beautiful lounge areas

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    50 wedding anniversary
    • Leisure trip
    • Family with young children
    • Raffles Club Skyline Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Leaving

    Everything great staff. Fantastic view. Renew swimming pool perfect wonderful afternoon tea and evening canapes with wine

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Signature Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattress and pillow were too soft, so the morning was a bit sore.

    Everything was great except my sleep, unfortunately.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Excellent location for Dubai airport and very nice hotel with comfortable and spacious rooms
    • Leisure trip
    • Couple
    • Raffles Club Room
    • Stayed 1 night
    • Submitted via mobile

    Found the breakfast a little disappointing - a lot if food but hard to find the best !

    The hotel was close to the airport and view from room quite ordinary. However spectacular view from the Japanese restaurant on 17th floor.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Amazing hotel, amazing staff and amazing service.
    • Leisure trip
    • Couple
    • Raffles Club Room
    • Stayed 3 nights

    There was absolutely nothing we didn’t like or could criticise in the slightest.

    The location. The design and architecture of the hotel. Our room. The staff. The amazing breakfast. The Club Lounge and staff. The cleanliness. In fact we ‘loved’ absolutely everything about this hotel.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Unbeatable
    • Leisure trip
    • Family with young children
    • Raffles Club Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    -Nothing.We did'nt want to leave

    Everything was impeccable! Perfect breakfast, everone was helpful and kind! Excellent cleaning services, facilities! We wouldn't change a thing

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    So grateful to the management/ staff who upgraded my daughter’s room to a room with beautiful view. She created the
    • Leisure trip
    • People with friends
    • Signature Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    That was nothing not to like

    This property is one of the best we stayed in Dubai, and we stayed in a lot of hotels over the Years. Attention to detail, friendly staff, the room arranged every time we left the room,the view, everything really. Wow!

    Stayed in March 2024

Showing 1 – 25

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