312 Al Mustaqbal Street, Zabeel 2, PO Box 119444, Bur Dubai, Dubai, United Arab Emirates
#24 of 717 hotels in Dubai
Guests' ChoiceBased on 5572 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Hani
JordanThe amazing welcoming and supportive staff especially Placida at the reception
Stayed in May 2024
Reviewed: 17 May 2024
Bougherra
OmanVery happy employees and helpful.
We loved everything about the property the staff, food, swimming pool. Ms. Placida, her hospitality was amazing and she helped with all the necessary procedures making sure we are happy with our stay.
Stayed in May 2024
Reviewed: 16 May 2024
Jorge
PanamaEverything was excellent!
The hotel has the best location, close to the Dubai Mall, the Burj Khalifa and to the metro station. Staff provided very good service. We didn’t try breakfast at the hotel but we used the convenience store that is located on site several times.
Stayed in May 2024
Reviewed: 16 May 2024
Alexandra
RomaniaThe location is great, I love the room views and the pool. Really clean hotel, it was my 2nd time here and I will definitely return.
Stayed in May 2024
Reviewed: 16 May 2024
Orlando
United StatesOnly one major restaurant at the site. The Breakfast was a little pricey.
The little store at the site was great. The people were very nice and helpful. The rooms were kept very clean. The lady selling tours was very service oriented...
Stayed in May 2024
Reviewed: 14 May 2024
Hasna
QatarEco-Friendly, Friendly Staff, Great Location
Stayed in May 2024
Reviewed: 14 May 2024
Ahmed
Egypteverything was very good, specially the staff and I would like to mention plasida at the reception desk , she was really nice and super helpful she made me the best checkin snd out I have ever had.
Stayed in May 2024
Reviewed: 14 May 2024
Saryeva
GermanyThis is 3star hotel but facilities and staff better than 4 star hotels
Kind Manager, helped us with our issue. Allowed extend stay even we don’t have Dirhams and keep our keys worked. Thanks him for understanding ❤️
Stayed in May 2024
Reviewed: 14 May 2024
Kerem
TurkeyAmazing facility and staff - special thanks to Hosham, the lady who assisted me on arrival, and the other people who assisted me in finding a cap even though there were a dozen awaiting guests!
Stayed in May 2024
Reviewed: 13 May 2024
Emil
IsraelIt could be nice to have slippers in the room, but I believe it's not in the standard. I must admit I didn't ask at the reception, may be they could provide.
Very nice and cosy hotel, very friendly stuff, excellent location. The room was very clean and comfortable. Very good breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Ahmed
United Arab EmiratesNothing
Very comfortable
Stayed in May 2024
Reviewed: 12 May 2024
Claassen
South AfricaThe staff were so friendly, everything is clean and neat. Placida helped us with a booking that was one day short. She was like our family away from home.
Stayed in May 2024
Reviewed: 12 May 2024
Kerlin
United Arab EmiratesNothing
Great staff
Stayed in May 2024
Reviewed: 12 May 2024
Adnan
OmanNothing
I liked everything from the moment I entered the hotel. Location, staff, the food ,the facilities and the decoration. Sure I will come again ,and I will recommended to everyone I know.
Stayed in May 2024
Reviewed: 11 May 2024
June
United Arab EmiratesCheck in policy at 4pm?
Stayed in May 2024
Reviewed: 11 May 2024
Ludmilla
NetherlandsPerfect location and nice hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Amr
United StatesVery convenient with excellent facilities, good location , great staff. Nick and Placida from the front house were very friendly helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Seyed
GermanyPlacida your the great staff will back for sure ❤️
Stayed in May 2024
Reviewed: 9 May 2024
Bev
AustraliaNil
Liked location and service
Stayed in May 2024
Reviewed: 8 May 2024
Philippe
LebanonAmazing room, amazing view, amazing staff
Stayed in May 2024
Reviewed: 8 May 2024
Susana1976
United StatesThere is no bar service in the pool.
The staff is very friendly and I was able to do late check out until 4pm
Stayed in May 2024
Reviewed: 7 May 2024
Emre
Turkeythere was nothing I didn't particulary like but the only subject that I will criticize that the spot of hair dryer :) It was in the drawer of the table in the room. You don't take it to the bathroom so when ssing it in the early morning, those in the room may complain a little.
I especially liked the helpfulness and kindness of the staff very much. They helped us with every step and every issue we requested. Big thank you to Mr. Adnan and the young lady who did our hotel check in also thank you very much to Mrs. Riany who also organized the tour at the hotal entrance. There is a TGI Fridays and a mini market in the hotel which is very usefull. Unfortunatelly Cinema was completely closed.
Stayed in May 2024
Reviewed: 7 May 2024
Grace
KenyaNothing
Good staff
Stayed in April 2024
Reviewed: 6 May 2024
Wensheng
AustraliaI didn't try the Buffet breakfast this time since it wasn't good last time. The staffs in the Grocery Shop are not very friendly, not smiling and no greeting.
This was the second time staying with Rove, I still like the hotel, close to Dubai Mall.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content