everything was great!

Amazing breakfast selection each morning! Every member of staff from checkin, breakfast, shish/bar to checkout was welcoming and accommodating, they really made our stay perfect in every way.

Stayed in June 2024

The fruits were the same daily. If they can be different each day, it becomes more interesting for those who stay several days. This is not a complain but a feedback.

The service at the breakfast was stunning. The staff by the name Astha was excetionally good.

Stayed in May 2024

Wifi was weak in the room. they weren't able to fix that.

Comfortable hotel. Provided all the necessities required.

Stayed in May 2024

Nice location with beautiful view

Amazing cleaning

Stayed in May 2024

Modern & welcoming

Stayed in May 2024

Breakfast spread was excellent. The service of the staff was super.

Stayed in April 2024

The cooling wasn’t good enough for me although all the assistance i get from the team.

All were great. The food was so delicious and the staff were supportive and helpful especially assistant manager Khalid Afifi who solved my room cooking issue.

Stayed in May 2024

Nothing… everything was wonderful Except that since our travel was post the rains… did find a few mosquitoes in the lobby

The breakfast hall was beautifully designed with a wide spread of dishes… truly a great start to our day

Stayed in May 2024

The check-in process was less than stellar. I communicated beforehand our situation and celebration. But the check-in person seemed oblivious and made me double-enter all the information.

Breakfast was amazing. Beautiful and quiet room. Decent proximity to the Burj.

Stayed in May 2024

Spacious rooms, staff going above and beyond in all interactions consistently.

Stayed in May 2024

Brilliant food and exceptional service. Even the in room Dining has great options.

Stayed in May 2024

The pillows

The room was great, staff were extremely helpfull and very attentive

Stayed in May 2024

Everything is great at this property. And, it's the amazing team of people there who give and do their best to make one feel comfortable and at home.

Stayed in May 2024

That we had to leave.

Everything, this is our second visit.

Stayed in May 2024

It seemed a little high in price, but then again, the service and offerings were excellent.

Excellent staff, especially the lovely ladies who greeted us and checked us in. Also, the man at the tours desk was very kind and helpful. Really enjoyed the afternoon tea and the happy hour.

Stayed in May 2024

On our floor ( 28) there was definitely some smoking going on in rooms . The stench was permeating in the corridors , lift and public places . As does other hotels , No Smoking should , strictly and diligently , be regulated . Smoking has passive consequences and is generally a disliked stench . Most hotels have ‘ Smoking Floors ‘ where guests with same habits stay . Those on No Smoking floors then enjoy clean and safer air . This is the first time we’ve stayed in a hotel of considerable repute where this policy is not enforced and floors are shared .

First stay at hotel but will definitely revisit. The facilities were excellent and location superb . The shuttle to Dubai mall was very useful and runs every hour . The uniqueness of this Taj lies in its staff . Shekhar the manager downstairs in the British pub , Nilesh the head chef in Miss Tess , Ajay the head chef in Bombay Brasserie and Anurag and Abhishek at breakfast and poolside. These people make the biggest difference to one’s stay . I mention these people especially because the passion and dedication to their work and guests is astounding! It personalised our experience and we felt we had been coming here for years . The cuisine here caters to many palates and delivers on many levels including vegetarians . The Tree house has a magnificent view to unwind in the evening. My wife’s spa therapist Namgay was also very In sync with the kind of therapy she required; one of the best she’s commented. The rooms are a lavish size and very clean . All our previous stays in Dubai ( there’s been at least ten ) have been in other hotels and have never felt like revisiting ANY of them again . This is the only one where we will definitely be staying again!!

Stayed in May 2024

Its authenticity

Stayed in May 2024

Nothing. Everything was great.

The overall service, the refreshments upon arrival and when you are lounging in the lobby. The facilities and overall finishing of the room. Very luxurious. We loved it.

Stayed in May 2024

The pool is small, but I guess if you stay longer you can use other facilities/beaches in town close by.

Excellent hotel with absolutely outstanding breakfast. I would go back just for that! The room had a superb view on the famous towers of Dubai.

Stayed in May 2024

There were some minor issues at check-in and check-out, but nothing that re training could not rectify.

A perfect stay

Stayed in May 2024

We were upsold to a room on a higher floor which was lovely however the extras included were not worth it - ie afternoon tea and cocktails. A slight niggle was that some of the staff in the Club Lounge were not attentive unless you were of Indian origin, which let it down somewhat.

Room and view were amazing. This hotel really has the wow factor. They decorated our room for my birthday and the service around the pool was fantastic, they bring you complimentary water and cold flannels and even take away the water and replace it if its been there too long and has gone warm.

Stayed in April 2024

The room, I had developed allergies because of the carpet. I was constantly blowing my nose. The moment I stepped out I was fine. So because of carpet my dust allergies were aggravated. The AC, even if I switched it OFF completely, it was still very cold in my room. When I spoke to the staff, they said the air is still coming through vents, couldn’t be fixed.

Whenever I ordered breakfast, the staff over the phone was warm, friendly and cooperative. Went the extra mile on my last day, was very touched. The staff that would bring the breakfast to the room was also great and friendly and cooperative.

Stayed in April 2024

-

Perfect location, super nice staff. Breakfast is incredible, pool area is also great. Will come back in the near future for sure.

Stayed in May 2024

The Staff for Housekeeping are Slow as H**. They take approximately 15-20 mins just to get a card key if yours stop working and for that time all i had to do was wait

The Moment i checked in i was upgraded to Top floor of the property with clear view of Burz Khalifa, It was mesmerising experience.

Stayed in April 2024