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Reviews of The First Collection Business Bay 4 stars

Al Amal Street The First Collection Business Bay, Dubai, United Arab Emirates

#122 of 710 hotels in Dubai

Guests' Choice

Review score

Based on 5944 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 6 June 2024

    8.0
    value for the money
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted via mobile

    I had to bring my luggage to the room by myself. poor lightning in the room. The room housekeeping. not enough place for the clothes.

    Elevator's mirror. valet parking. Looby cafe.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    We spent 5 days at your hotel. In general our stay was pretty good. Very pleasant atmosphere with friendly staff. The br
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Over priced food and drinks

    The all the facilities

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted via mobile

    Once we took el. scooter (LIME) for coming back to hotel and didn't know that there was no parking area by hotel in the app- just make sure before ride where can you leave it.

    The best choice for few days stay! Breathtaking views and the nicest custumer service. The buses were providen for different locations ( Dubai mall, Soluna beach bar which was included (very nice aswell), and other destinations. Our room was always cleaned and refilled with all extras. Even after check out - we could stay and use pool area. Thanks for that!

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    My daughter and I had a great time especially our trip to Soluna beach was amazing.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted via mobile

    Meals were not great- more options selections added on meals choice will be fantastic

    Staffs were very friendly and helpful that we ended paying directly at the hotel to stay for one more night so instead of checking out on the 1/06/24 we checked out on 02/06/24.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    My honest opinion.
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like the view of my room on the 3rd floor. No bathtub.The hot breakfast and fruits wasn't different and colourful, the half board items for dinner in one of the restaurants wasn't satisfying ,and in buffet dinner you cant find Mediterranean meals and food.

    The staff was so friendly, the atmosphere was good and the room was clean and comfortable. If you are a solo traveller it's a good choice.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    We are so comfortable there
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to complain about.

    The services

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 8 nights

    Swimming poll has nice music and not to loud, nice view on Burj Kalifa, nice coctail and shihsa bar as well

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    EVERYTHING WAS AMAZING !!!! That’s my favorite hotel in the whole world. My second time here And for sure not last!
    • Leisure trip
    • Group
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted via mobile

    EVERYTHING WAS AMAZING !!!!

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Surprisingly nice and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights
    • Submitted via mobile

    Reception staff are Robots. Ordered a taxi from out of my room 15 min prior and Reception didn’t do anything to order. Had to wait 10 more minutest in the lobby. Checkout disaster with Ms V….I had several Restaurant bills and wanted to check the receipts. I was told to go to the restaurant to get them. The night auditor usually collects the receipts and a guest can see them at the c/o to check. Wasn’t ask I I enjoyed the stay and no good bye…bitter taste after such a great stay. Check in with Shadia was great!

    Kind of hotel where you can spend your whole day in. The restaurants, pool bar, shisha bar all fantastic and have good offers. I really liked the laid back vibe at the pool. Guests and staff all relaxed and nice. Nice tech systems. Hotel knows when you out of the room and send HSK in the afternoon to clean your room. Room service 24/7 and shishas are great. Good alternative buffets options in the restaurant on a daily basis.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Good stay in Business Bay
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Reception should be better trained as they were trying to overcharge me an early check in. Very disappointing after a 10 hours flight having to deal with that. But at the end they got it sorted

    It’s a new hotel with nice little gym. Nice long swimming pool. Restaurant is good and Filipino staff is amazing

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 7 nights
    • Submitted via mobile

    The temperature of the water in the shower sometimes changed on it's own.

    Everyone was very friendly and helpful! The room was very clean, spacious and soundproofed. The pool was amazing and they provided clean, warm towels.

    Stayed in March 2024

  • Reviewed: 2 June 2024

    9.0
    Value for money
    • Leisure trip
    • Group
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted via mobile

    Good value for money. Breakfast was good and pool is great. Soluna Beach Club was fab

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Executive Suite with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was great! The stuff especially!!

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted via mobile

    I love the room size and comfortability

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Wonderful short break in Dubai, loved this hotel will definitely be back
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - no issues at all

    Clean, tidy, and wonderful staff who were so helpful, polite and genuinely nice, nothing was a problem to them

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Good for the value
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights
    • Submitted via mobile

    The gym is pretty small but I wish they put more equipments.

    The rooms are cleans and the pool is nice also the facilities are nice as well as the beach access.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights
    • Submitted via mobile

    Public transport are missing however there is some bus transfers offered by the hotel but only for a specific time and area

    I really liked this hotel The staff were friendly and helpful The breakfast had a large selection Quit comfortable

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Premier Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Liked it very much, clean and comfortable rooms.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Pleasant stay in a good location
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights

    Everything was cool!

    Great place to stay in Dubai, very close to Business Bay, Dubai Mall and Burj Khalifa. There is a lot of great pleace to visit nearby, and also the hotel inside, like gym, spa (which is open until 9 and the Burj Khalifa is visible from the pool!!!). Food is very high variety.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Good stay with this money.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Improving Wi-Fi bandwidth and addressing slow connections can often be achieved through a series of troubleshooting steps. Firstly, restarting your modem and router can clear potential errors and refresh your connection. Updating the firmware of your router is also crucial as manufacturers often release updates to improve performance and security. Switching Wi-Fi bands from 2.4 GHz to 5 GHz can result in a less congested and faster connection, especially if you're in an area with many overlapping networks. Additionally, changing Wi-Fi channels can help avoid interference from other networks. If your router has antennas, adjusting their position can enhance signal strength and coverage. It's also beneficial to prune unnecessary connections from your network to reduce bandwidth load. If the router is located far from your devices, relocating it to a more central position can help, as can using Wi-Fi extenders to increase the range of your network. In some cases, replacing outdated equipment or upgrading your internet plan may be necessary to achieve the desired bandwidth and performance.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in April 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Very good value for money.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Very clean and good location
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 7 nights
    • Submitted via mobile

    positively surprised, large swimming pool. close to the dubai mall and super super clean. great staff too

    Stayed in April 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted via mobile

    The lift access is hard to use if you a family with children and staying in different floor as they can’t access the lift except to go to their floor or ground only

    The location was in the middle of town

    Stayed in April 2024

Showing 1 – 25

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