Crescent Road Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#27 of 717 hotels in Dubai
Guests' ChoiceBased on 1121 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.2
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 20 May 2024
Nirosh
South AfricaThat we couldn’t stay longer 😭
Everything 👌
Stayed in May 2024
Reviewed: 20 May 2024
Natacha
LuxembourgThe fact that you have to pay an additional fee to go to cloud 22
Literally everything The spacious room, the view, the food, the breakfast, the amenities
Stayed in May 2024
Reviewed: 19 May 2024
Hasham
United Arab EmiratesAir-conditioning wasn't working properly, was too cold and had to switch off AC to manage temperature Duvets were extremely warm. We were sweating while sleeping.
Room was spacious, pool and amenities were excellent
Stayed in May 2024
Reviewed: 19 May 2024
Harry
IsraelNothing!
Everything was perfect, like a dream!
Stayed in May 2024
Reviewed: 19 May 2024
Michael
IsraelThe pool on the rooftop should have a reservation and not free
Everything was perfect, clean , the staff , the food!!
Stayed in May 2024
Reviewed: 19 May 2024
Paul
United Arab EmiratesI wish they would give fast pass for the water park. By afternoon it’s so busy with the normal pass not worth while.
For me this is the best hotel I’ve ever stayed in. The staff are great. Can’t do enough for you.
Stayed in May 2024
Reviewed: 19 May 2024
Greg
United KingdomSome things very expensive
Stayed in May 2024
Reviewed: 19 May 2024
Soyeon
South KoreaCant be better than this
Breath taking place! Everywhere its a photo spot and festival. You dont need to go out anywhere else for the holidays. It has everything exceeding your expectation. Man made miracle place as Genie makes your wish come true.
Stayed in May 2024
Reviewed: 15 May 2024
Cezary
PolandThe hotel was undergoing a very noisy renovation, unfortunately no one warned us that such noisy work would take place in the facility. After pointing this out to the staff we were told they didn't know either - it seems very strange. Many customers do not follow the club's dress code and unfortunately the staff does not pay attention to it.
This was our second stay at this hotel, it's amazing. The staff is very friendly. Breakfast was great. Club access worth the price.
Stayed in May 2024
Reviewed: 10 May 2024
Kalu
Sri LankaEverything is ok
This property has unique lobby area and the rooms are very comfortable
Stayed in April 2024
Reviewed: 8 May 2024
Petulko
SlovakiaA dream come true !! Simply amazing !! Must be experienced, everything unique in TOP quality.. I'm already looking forward to coming back!!
Stayed in March 2024
Reviewed: 7 May 2024
Mike
United Kingdomcost of sunbeds @ the infinity pool
Breakfast was amazing
Stayed in April 2024
Reviewed: 6 May 2024
Anilmore
United Arab EmiratesExtraordinary place, people , the staff and one of the best service .. the hotel has everything within, feels like a different town overall..rooms are quite posh, sustainability pro. Unlimited offers at Royal sea lounge was the top peak. one of the best resturant for food and drinks. Rajeev and Rana, looked after us so well and ensured the best bday celebrations. Chefs are amazing, food on offer is great. Milos, ling ling beautiful resturant too, food quality and style with great view, top end. Definitely will visit again..
Stayed in April 2024
Reviewed: 5 May 2024
Bianca
RomaniaEverything was perfect
Stayed in April 2024
Reviewed: 30 April 2024
Lorraine
ZimbabweNone
The hotel is beautiful and out of this world .
Stayed in April 2024
Reviewed: 30 April 2024
Benjamin
SingaporeThe buffet spread was the best in the world .Everything else was perfect.
Stayed in April 2024
Reviewed: 29 April 2024
Joanne
IrelandFelt like a second class citizen. The adults only pool allows external guest so those paying a premium to stay in the hotel very often do not get a lounger at the pool. The rooftop pool is an extra change when you are already paying 880 a night. Again, let external guests in. The smoking and vaping at the pools and all out doors areas at the restaurants is incredible, they have no non smoking areas. The guests were even doing this in the pool.
Hotel is fantastic. The bedrooms are the best I have ever stayed in and the onsite facilities such as the Gym, Restaurants and pool were top class. Management in all areas are very attentive if you have an issue and try to resolve as quickly as possible.
Stayed in April 2024
Reviewed: 28 April 2024
Katerina
CyprusOverpriced
The design, the interior, very clean
Stayed in April 2024
Reviewed: 27 April 2024
Radouan
United Arab EmiratesNothing
Everything
Stayed in March 2024
Reviewed: 24 April 2024
Hani
United Arab EmiratesThe beach Nothing more
Stuff in check inn she was very helpful special Le He make our stay more special with his professional service attitude comfortable Also Pravo for F M B Managers Breakfast lunch dinner dinner its amazing
Stayed in April 2024
Reviewed: 24 April 2024
John
ThailandStaff in breakfast need trainning, not good service have to ask many times fo order or get it your self. Staff who take you it to the table un helpful bar attitude & do not pass on your order at all. Afternoon tea not good value if you dont drink alchohole very limited
Breakfast Excellent,hotel in great location, staff genrally very good but not in breakfast area
Stayed in April 2024
Reviewed: 23 April 2024
Xhelilaj
AlbaniaAmazing experience in everything, from the room to the Bar and dining and fountain and pool and beach. Stunning hotel.
Stayed in March 2024
Reviewed: 22 April 2024
Rashed
United Arab EmiratesNothing
Every things are amazing
Stayed in April 2024
Reviewed: 22 April 2024
Rejhan
Montenegroawesome hotel! Best ever!
Stayed in April 2024
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