Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates
#404 of 712 hotels in Dubai
Guests' ChoiceBased on 3897 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
9.1
Facilities
7.9
Staff
8.5
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 7 June 2024
Victor
United StatesThis hotel lacks a good housekipping and maintenance manager. Unfortunately it needs a little more maintenance and cleaning particularly in the bathrooms, we had a bathroom with mold, we mentioned it and they said they would fix it, they stopped on the 3rd day we said it again and they moved us to another room, but after showing the photos of the amount of mold I had a shower, however, they gave us another room and the shower also had mold, fortunately the reception made a mistake, they had to give us a recently renovated one, but nevertheless, it has some things that lack maintenance. The mold thing is on the part of the housekeeping department.
The location of the hotel is excellent, good views, spacious rooms, nice hotel. Anjilina at front desk was very friendly and helpful, excellent service.
Stayed in June 2024
Reviewed: 7 June 2024
Umer
United KingdomThere was a slight delay in room service and I had to chase back the staff on few occasions.
I enjoyed the view from my room the breakfast was really good with a lot to choose from, restaurant staff was really helpful.
Stayed in May 2024
Reviewed: 6 June 2024
Khadija
United Arab EmiratesThe sofa not comfortable at all
Location
Stayed in June 2024
Reviewed: 5 June 2024
Gamer
IraqThe bed is not very clen
The satff were good especially saif in the reception
Stayed in May 2024
Reviewed: 4 June 2024
Ehsan
United KingdomThe sofa was dirty and stained. Ironing board was broken. Some of the plugs did not power properly! Toilet and shower were smelly. Had very had sewage odour when flushing and using the systems. Sink plug was also broken. Our salesman by the lift was a very pushy and would constantly hound us when using the lifts.
Room was nice and spacious with amazing views.
Stayed in May 2024
Reviewed: 31 May 2024
Nadia
CanadaEverything was testy The way the chefs cook eggs at the same time as the customer orders and according to the desire
Stayed in May 2024
Reviewed: 30 May 2024
Kishan
MauritiusThere is a lack of cleanliness which increased the impression that it is an old building. Also the tv was not working and was told a technician would attend to it but no one came.
The location is good and close to Dubai downtown.
Stayed in May 2024
Reviewed: 30 May 2024
Yazdani06
Bangladeshtv and tv service out dated.
location and room ..
Stayed in May 2024
Reviewed: 28 May 2024
Safraz
Sri LankaWaiting for the Lift takes more time
Stayed in May 2024
Reviewed: 28 May 2024
Allahverdi
United Arab EmiratesIt’s was great
It’s was great
Stayed in May 2024
Reviewed: 28 May 2024
Upal
IndiaReception and room facilities
Location
Stayed in May 2024
Reviewed: 26 May 2024
Amr
EgyptFacilities need some repairs like bathroom shower leakages, corridor carpet it’s time to change it.
Location is perfect! Just on metro station and easy access to taxi. Friendly staff Youssef from reception finalize the check in process smoothly. And Special Thanks to Mr. Yahia who was very helpful and friendly during the stay.
Stayed in May 2024
Reviewed: 26 May 2024
Belinda
United Kingdomnot enough mirrors and plug sockets
I would say the room lacked electric plug sockets for example there was not a haridryer plug in the bathroom.
Stayed in May 2024
Reviewed: 26 May 2024
Serkan
Turkey61st floor was closed and we couldn’t enjoy the view.
Too close to public transport. Very welcoming staff especially Ms. Radia. We came to hotel at 6am. She took care all of our needs. Breakfast was great too.
Stayed in April 2024
Reviewed: 24 May 2024
Fabio
United StatesThe check in is playful, in spite of the staff kindness. Remember, or imagine, when check in was made on paper, pre-computer: well, I had to check in twice in less than two weeks and the paper-based check in would be faster.
The location is excellent. Google Maps gives the wrong access — forget getting off at the Financial Center: there is a metro station, Emirates Towers, less than 10 meters from the hotel entrance. The breakfast is excellent. The gym and pool are very good.
Stayed in May 2024
Reviewed: 20 May 2024
Nizar
Saudi ArabiaThe lift. It gave a hell of time. During breakfast hours. we waited for 20 minutes and finally we step down from 29th floor to 5th floor.
The location was perfect and easy access to metro station. The staffs were very good and proffessinal.
Stayed in May 2024
Reviewed: 20 May 2024
Najeeb
JordanEverything was okay
Location regarding the Dubai metro, burj khalifa, dubai mall and future museum
Stayed in May 2024
Reviewed: 18 May 2024
Nasir
IranLobby should be better
Property was very good and location is best in Dubai
Stayed in May 2024
Reviewed: 18 May 2024
Dr
PakistanLocation, room and breakfast are good.
Stayed in April 2024
Reviewed: 18 May 2024
Shagufta
United Arab EmiratesLift wait time.
Good
Stayed in May 2024
Reviewed: 18 May 2024
Abd
LibyaThe are having an issue in the internet that let me change my data 2 times until next day morning And they are having an issue in the elevator is always busy they need to fix it
The perfect place
Stayed in May 2024
Reviewed: 18 May 2024
Maximilian
SwitzerlandPerfect location for business you can even walk to DIFC. Elevators are often busy but in gernela the price is good for the sreivce
Stayed in May 2024
Reviewed: 17 May 2024
Mirzac-gogalniceanu
Romaniahaving so many floors, it`s a bit annoying waiting for the elevator in the morning and it can take up to 10-15 minutes to catch it
very clean, amazing breakfast, amazing view
Stayed in March 2024
Reviewed: 16 May 2024
Masoud-dby
Irantoo crowded and noisy lobby
best location. metro station door is exactly in front of the hotel door
Stayed in May 2024
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