Reviews of Lenas Donau Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Wagramer Straße 52, 22. Donaustadt, 1220 Vienna, Austria
#318 of 378 hotels in Vienna
Guests' ChoiceReview Score
Based on 1841 hotel reviews
7.6Score breakdown
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Cleanliness
8.0
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Comfort
7.7
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Location
8.4
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Facilities
7.4
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Staff
8.4
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Value for money
8.1
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Free Wifi
7.4
Verified guest reviews from real Bookers
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Reviewed: June 3, 2024
Milena
Austria20 Reviews5 helpful votes8.0“Good place”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
windows- could hear even passangers talk and pillow
Close to beautiful Danube, U1 station, breakfast
Stayed in May 2024
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Reviewed: June 3, 2024
Hamutyi
Austria5 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast,tasty bacon 🥓
Stayed in June 2024
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Reviewed: June 2, 2024
Prakash
Singapore38 Reviews8 helpful votes8.0“all good except for one thing...”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 5 nights
1. First night it was really hot as there was no fan in the room. Fortunately, they kept a fan next day it was fine for the next 4 days. 2. I hope the hotel will keep a kettle in the room - i usually drink tea when i wake up early and i had to come down after 6 am to collect hot water. 3. I really needed hot water sometime in the afternoon as i was feeling cold - i had to pay 1 euro 50 cents at the bar for a 250 ml of hot water!!! This is ridiculous. It is not alcohol i am asking for "hot water" for health reasons....Please improve. A kettle in the room is very useful. Unfortunately, i did not ask at the reception whether they provide kettle to boil water. For future visitors, please check this at the reception. It will be useful, you will never know when you get cold and cough (especially if you have pollen allergy - It is the month of May and temperature can be quite different during day and night)....
I booked the room with breakfast - if you opt for breakfast on the spot, it is not worth it. I have stayed here more than 7 -8 times in the last 10 years - whenever I visit Vienna for the convenient location. Good for a morning walk around the Danube. Room is comfortable but i will write about something in the next box. Hotel provided fan the second night onwards, which was very useful. Easy transport - tram and buses to Kagran, airport bus stops nearby.
Stayed in May 2024
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Reviewed: June 1, 2024
Jenni
United Kingdom19 Reviews3 helpful votes8.0“Well priced, clean and conveniently located hotel outside of the city centre”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 4 nights
Prior to booking we noted that the Hotel had no air conditioning so there was no expectation, and we prefer to have the window open for some air flow. The Hotel is situated on a junction and in an outward facing room there would have been transport noise. We had a room overlooking the car park with no view (that didn't matter since we were out all day). However we were disappointed that patrons would leave the bar via the car park, or just go out to smoke. Their loud conversations drifted upwards and continued well after midnight disturbing our sleep each night. We thought them selfish and giving no consideration to other guests. There didn't appear to be an 'accessible' entrance without steps and the entrance door was extremely heavy to open.
The Hotel is located on one of the three airport bus routes (VAL Line 3) and around a ten minute walk to the nearest U-bahn (Alte Donau). Buses and Trams also stop 'on the doorstep', making it easy to get into the City centre. Breakfast was buffet-style and very good, except decaffeinated coffee wasn't evident. We were able to leave our luggage in a secure luggage room on arrival prior to checking in and again after checking out, giving us almost an extra day and a half as tourists without having to drag our luggage around. There are restaurants at the nearby Westfield Donau Zentrum shopping mall, a bus or tram ride away, or a McDonalds across the road. We felt safe staying in this area of Vienna.
Stayed in May 2024
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Reviewed: May 30, 2024
Olha
Ukraine11 Reviews2 helpful votes9.0“It was great”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
No air conditioner in the room
The hotel is close to bus station, subway is about 10 minutes away. Macdonald’s and grocery store are right next to the hotel. Breakfast is good, beds are comfortable, stuff is friendly.
Stayed in May 2024
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Reviewed: May 27, 2024
Roland
United States of America17 Reviews8.0“Nice hotel in good location”- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 6 nights
The TV is ridiculously small!!! Even my computer has a larger screen...
Reserved parking lot Very clean room
Stayed in May 2024
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Reviewed: May 27, 2024
Nera
Croatia12 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 5 nights
I found rooms rather dark and would prefer to have lamps with stronger bulbs.
Breakfast buffet was abundant. All staff is exceptionally kind and helpful.
Stayed in May 2024
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Reviewed: May 26, 2024
Laura
Italy35 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
Shame the parking is not included given the position of the hotel
Great value for money!
Stayed in March 2024
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Reviewed: May 26, 2024
Laila
Norway9 Reviews7.0Good- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed is comfortable and the room is clean. Free street parking .
Stayed in May 2024
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Reviewed: May 25, 2024
Manu
India1 review8.0“Can be recommended”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Room size may be little bigger
Breakfast excellent with lot of options. Prime location
Stayed in April 2024
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Reviewed: May 23, 2024
Henriks
Latvia57 Reviews2 helpful votes7.0“maybe look for moore friendly place”- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
not fair relations with clients....
Stayed in May 2024
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Reviewed: May 22, 2024
A
Kenya1 review7.0Good- • Solo traveler
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Closing of the cafeteria too early
Good Hospitality Clean room
Stayed in May 2024
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Reviewed: May 22, 2024
Lloyd
United Kingdom39 Reviews3 helpful votes8.0“Nice place connecting to the river”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No car parking spaces
Breakfast was the highlight of the stay very good
Stayed in May 2024
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Reviewed: May 19, 2024
Marcus
Nigeria7 Reviews8.0“Good.”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 6 nights
I was expecting my room to be cleaned daily and only learned when I went to complain about the trash needing to be taken out, that I had to indicate with a tag on the door for my room to be cleaned else, the cleaning staff would not go into the room to clean. I think this information should be shared with guests at check-in.
The staff are pleasant, polite and helpful.
Stayed in May 2024
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Reviewed: May 17, 2024
Mark
United Kingdom13 Reviews8.0“Enjoyed another stay at this basic but clean and very reasonably priced hotel right on the Danube”- • Business trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
A good basic hotel on a great location
Stayed in May 2024
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Reviewed: May 17, 2024
James
Ireland30 Reviews7.0“Great breakfast, good value, convenient for the Alte Donau U-Bahn station and Donaupark parkrun”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
The check-in process was a bit of a mess. My flight was delayed, so I didn't get to the hotel until after 1am. I had remembered reading that there 24-hour reception, so I thought that it wouldn't be an issue if I got there a bit late. When I arrived, the night porter told me that if you are going to arrive there after 11pm, you must tell the hotel in advance so they can make arrangements for your late check-in. He told me that this is clearly stated on Booking.com. That may be the case, just I didn't remember reading it. In any event, my flight was delayed, so if it hadn't been delayed, I would have arrived on time. Anyway, the night porter told me that due to my late arrival, even though I had pre-paid for the room, they had cancelled my booking and had released my room. Thankfully nobody else took the room in the couple of hours between 11pm and my arrival, and he was able to perform the check-in process for me wihtout any issue. So my main advice is to let the hotel know in advance if you're going to get there after 11pm, if you want to avoid an argument on arrival, and the risk of your room being sold on to another guest before you get there.
I stayed in Lenas Hotel Donau which was just a kilometre away from Donaupark parkrun. I thought the room was reasonably priced room. Decent buffet breakfast there served from the pre-parkrun-friendly time of 6:30am until 10:00am. Great selection of food including fresh fruit at the buffet. The staff were very helpful in the morning of my stay, providing me with a plastic bag to put my running gear in for my onward travel.
Stayed in April 2024
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Reviewed: May 17, 2024
Tomas
Czech Republic3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
The hotel is super...neart to the subway, but the beds were separate
Stayed in March 2024
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Reviewed: May 16, 2024
Urbanavičiūtė
Lithuania1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was good, however if the outside temperature would be very high, then it would be a problem to sleep at night, because conditioner works very loud and outside is very noisy too, so to open the window wouldn't be an option. Other than that, the room was very clean, bed was quite comfortable as well. So all in all, I have no complaints.
Stayed in May 2024
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Reviewed: May 14, 2024
Mirela
Romania7 Reviews7.0Good- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 5 nights
the garbage wasn't picked up
Stayed in May 2024
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Reviewed: May 13, 2024
Tina2501
Croatia30 Reviews1 helpful vote9.0“Great hotel”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great distance from center and tram station. Nearby is a shopping mall with lot of food choice. Reception very helpful and bar working 24/7
Stayed in May 2024
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Reviewed: May 10, 2024
Filippos
Greece6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
It was value for money!
Stayed in April 2024
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Reviewed: May 8, 2024
Kestutis
Lithuania20 Reviews9.0“Comfy and cozy place”- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Check in at exactly 3 PM, people gone wild fighting for a key 🙈
Good hotel, small rooms, small beds, good service, location close to shoping mall and many restaurants. They also serve breakfast. Tube station 5 min walk. Would recommend this property for sure.
Stayed in May 2024
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Reviewed: May 7, 2024
Francesca
Italy26 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Reception 24/7, position perfect even if not in historical center. It is close to metro stop, tram stop and busses (also bus for airport)
Stayed in May 2024
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Reviewed: May 3, 2024
Marina
Montenegro5 Reviews7.0Good- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Stayed in May 2024
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