There is no reception during the night. I realized I lost my keycard when coming back at 3:30 am and had to contact someone to come with taxi and open me the door. I was feeling very bad about it.

Nice, cozy, personal

Stayed in April 2024

Sound isolation is not the best, but it’s fine, cause my neighbours were quiet:) During my 1-night stay there was quite noisy outside, but it has nothing to do with a hotel.

The staff is super friendly and nice. Hotel building is really fancy, I liked it a lot. The room is big and beautiful. Everything is clean and modern. It is very customer-oriented. Definitely recommend!

Stayed in April 2024

The hotel has a lot of potential, but it is far from the center, and doesn’t have many facilities such as a restaurant for breakfast or drinks. It is expensive for what you get!

The staff is very nice.

Stayed in April 2024

That there was no warm breakfast offered at all although they have a fantastic in-house restaurant Zazatam which was unfortunately only open for dinner. The only option was to order for an extra fee a "breakfast bag". The mattress was too soft (for me but others might think differently) so I did not sleep well although the bed and bedroom were beautiful. I was unable to regulate temperature in room as the device didn't respond when trying to adjust the temperature cooler and although it was March the room was a bit stuffy if you didn't open the windows. Although we were kindly granted a late check-out the next day (thank you!) the front desk somehow didn't share that information and was calling us the next day asking us when we were going to leave. Last, several days later the reception called me stating that I hadn't returned the room keys which of course I did when I checked out so there seems to be some communication problem there. To summarize if you're not to hung up on service, or the lack of it like breakfast, this is a beautiful appointed hotel in a historical building with beautiful suites for a very fair price!

I booked one of the suites and it really was a large and beautiful room well appointed with details and decor and exactly as shown in booking.com and from the hotel's own website. The price for a 55 sqm suite that I got on Booking.com which was cheaper than booking directly was a fair price considering the size of the room.

Stayed in March 2024

The building is astonishing, as well as the inside and the rooms. Felt like a king despite staying for only one night! Pretty quiet neighbourhood and close to the metro station! Exceptional staff as well!

Stayed in April 2024

Nothing that I didn't like!

Staff were helpful and friendly; the hotel and the room itself were beautiful - decorated well with lots of space and very clean. Although there were other quests staying we did not see or hear them throughout our stay. The hotel is a ~10mins walk to the metro and there are a few nice local restaurants. Mini bar prices are also very reasonable!

Stayed in March 2024

Cool hotel and people who working there are super nice.

Stayed in April 2024

Room could use a full length mirror asides this everything was perfect

Room was nice and spacious.. short walk to the train station to go to the center. Gym and sauna was good and clean.

Stayed in April 2024

No proper bedside lamp. Squeaky floors.

Old charming building. Very nice decor.

Stayed in April 2024

The location, a little further out from the city centre Neighbours got home late at night (4.15am) and we woke up to the door opener and walking around..But they soon quietened down so we didn't say anything.

Design, aesthetic, private gym and sauna

Stayed in March 2024

Quite noisy door closing.

One of the biggest apartment I've ever been. Nice hall, huge bathroom, enough space. Totally incredible.

Stayed in February 2024

Zola is one of the most enchanting and beautiful places that I have ever stayed in. Exquisite decor and wonderful service in a quiet corner of Vienna.

Stayed in March 2024

Staff

Stayed in March 2024

Bfast option could be better

Rooms are incredible and comfy. Decor is exceptional. Gym and sauna the best we ever found in a hotel

Stayed in February 2024

Very cute!

Stayed in March 2024

Great location and design, clean and large room, kind staff, private time at sauna. I will return at zola hotel. :)

Stayed in February 2024

There wasn't anything we didn't like - it was perfect

The style and design of the hotel is beautiful, the staff are extremely friendly and provide a very personal experience. Very impressed with this gorgeous hotel

Stayed in February 2024

Only thing missing is a proper breakfast, the breakfast bags are okay but it’s rare when such a nice hotel doesn’t have a real included breakfast option (especially since there’s a restaurant on the property).

Everything!! The hotel is stunning, we had a suite and we were amazed by the design and all the little finishing touches like the books, plants etc. Such a gorgeous space, probably my favorite room of all time. The location is also great, 10min away from the subway.

Stayed in February 2024

They do not have breakfast included anymore.

Outstanding.Very comfortable and clean.

Stayed in February 2024

❤️👌all was good

Stayed in February 2024

I’ll like everything… ♥️

Stayed in February 2024

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Excellent place and location! Mattress and pillows give you the feeling of sleeping on a cloud!

Stayed in February 2024

Great sized rooms with an excellent proximity to Ubahn stations for ease of travel. Lovely facilities within the hotel - great gym.

Stayed in February 2024

Everything was amazing

Stayed in February 2024