93 Auburn St, 2580 Goulburn, Australia
#23 of 29 hotels in Goulburn
Guests' ChoiceBased on 1580 hotel reviews
6.9Cleanliness
7.7
Comfort
7.6
Location
8.5
Facilities
6.9
Staff
8.4
Value for money
7.6
Free Wifi
5.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 8, 2024
Jane
AustraliaNo wine glasses!
Stayed in May 2024
Reviewed: June 6, 2024
Lainie
AustraliaRooms very small, noisy and smelt
Price was good. Able to get a meal and take it to the room.
Stayed in June 2024
Reviewed: June 1, 2024
Dannielle
AustraliaCardboards broken No microwave Shower head leaking
Location
Stayed in May 2024
Reviewed: May 30, 2024
Daryl
AustraliaFilters of air conditioner needed cleaning and once done I could drop the temperature for heating
Having it attached to the hotel made it absolutely fantastic
Stayed in May 2024
Reviewed: May 29, 2024
Robyn
AustraliaThe AC had a fan rattle.
Location. Room located across the way from hotel. Easy access to meals from bistro.
Stayed in May 2024
Reviewed: May 28, 2024
Wilson
AustraliaNo hanging space except on back of main and bathroom doors Bathroom still poky and needs tiles regrouted and cleaned up to match the quality of the room No lighting over bed so difficult to read
On site dining Comfortable bed plenty of room
Stayed in May 2024
Reviewed: May 28, 2024
Brian
AustraliaNo brekky
Stayed in May 2024
Reviewed: May 21, 2024
Benjamin
AustraliaThe windows in bathroom in room 22 could not be closed. Seriously when it's degrees it's an issue.
Excellent value
Stayed in May 2024
Reviewed: May 18, 2024
Lorna
AustraliaIt needs an upgrade but suited our needs
Great for our budget and a wonderful hot shower And staff were helpful with getting our room warm
Stayed in May 2024
Reviewed: May 16, 2024
Uzodinma
AustraliaNA
NA
Stayed in May 2024
Reviewed: May 11, 2024
Geoff
AustraliaVery little because you get what you pay for.
Well priced and right at the pub so you just walked in to get a meal All over rooms are very basic the food at the after is sensational. Makes it worth staying. Also because I am the restaurant across the road for breakfast which is fantastic
Stayed in May 2024
Reviewed: May 5, 2024
Derek
New ZealandBathroom..no where to hang towels and no soap dish in shower. Noisy guests.
Fridge was great.
Stayed in May 2024
Reviewed: May 3, 2024
Helen
AustraliaRoom compact hut bed and shower great. Good nights sleep
Stayed in May 2024
Reviewed: May 3, 2024
Vivien
AustraliaThere was a spider in my room
I loved the mall being behind it
Stayed in May 2024
Reviewed: May 2, 2024
Samantha
AustraliaNoisy and not enough parking
Lovely large room, very clean
Stayed in April 2024
Reviewed: April 28, 2024
Sandra
AustraliaHad know idea it was upstairs. Didn't have much in overnight facilities
Stayed in April 2024
Reviewed: April 25, 2024
Laura
AustraliaThere was no hot water at 9pm when I went to take a shower, thankfully it returned by morning. Shower head in the shower is absolutely hopeless it’s got no pressure and the water was spraying everywhere due to scale buildup in the shower head.
Nice location, nice modern room. Comfy
Stayed in April 2024
Reviewed: April 22, 2024
Eileen
AustraliaThe bath was much too high to step over safely and the shower/bath plumbing wasn't working properly
Stayed in April 2024
Reviewed: April 10, 2024
Mark
AustraliaVery little hanging space was a negative. TV reception very poor.
Location fine but did not partake in breakfast.
Stayed in April 2024
Reviewed: April 7, 2024
John
AustraliaNothing
Great location, very clean and modern rooms with very comfortable mattress, great value for money, great selection of meals and excellent food at the pub on site.
Stayed in April 2024
Reviewed: April 7, 2024
Sheryl
Australiaroom was very dark, in need of an update. We stayed in a one bedroom apartment and it contained the most uncomfortable couch ever encountered
loved the bistro attached amazing meal
Stayed in April 2024
Reviewed: April 3, 2024
Tony
AustraliaBed was not comfortable
hotel was good
Stayed in March 2024
Reviewed: April 2, 2024
Marnie
AustraliaBlinds didn’t work and windows couldn’t tell if open
Stayed in April 2024
Reviewed: March 31, 2024
Felicity
Australiapillows were too large and hard. Some smaller flatter pillows to choose from too please
spacious, clean, comfortable and plenty of kitchen utensils
Stayed in March 2024
Meschede, Germany
Rome, Italy
Key West, USA
Visegrád, Hungary
Taif, Saudi Arabia
Fredericksburg, USA
Bucharest, Romania
Riyadh, Saudi Arabia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content