Ottostrasse 8, 7000 Chur, Switzerland
#1 of 31 hotels in Chur
Guests' ChoiceBased on 698 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.5
Value for money
8.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2024
Jeff
United KingdomLocation - opposite the station but very quiet due to excellent sound proofing. Friendly and efficient staff Very modern room with great air conditioning Excellent breakfast Walk in shower
Stayed in June 2024
Reviewed: 10 June 2024
Kathryn
United KingdomThere was nothing about the hotel we didn’t like. If I absolutely had to offer suggestions for improvement, I would have liked shampoo and conditioner in the shower, and larger towels in the bathroom, but this is being very picky now
Absolutely verything was excellent!
Stayed in May 2024
Reviewed: 9 June 2024
Kritayaporn
Thailand-
Hotel is very close to train station, you can just accross the ottostrasse road to the hotel. The room is fantastic.
Stayed in June 2024
Reviewed: 7 June 2024
Phyllis
IrelandAll was good
This is a classy hotel, simply decorated with high-quality service and accommodation; excellent staff.
Stayed in May 2024
Reviewed: 7 June 2024
Jacqui
United KingdomAll good
Reception very friendly and helpful . Fabio in particular. Rooms clean and big and modern and great proximity to station and town
Stayed in June 2024
Reviewed: 7 June 2024
Chin
MalaysiaGreat Location, breakfast is good and the staff was nice. I don’t think there have any more good location hotel in Chur. Recommend!
Stayed in May 2024
Reviewed: 5 June 2024
Urmila
SingaporePractically nothing. Everything was perfect.
Location is perfect, just opposite the train station. Breakfast was nice, staff is very kind and friendly.
Stayed in June 2024
Reviewed: 5 June 2024
Peter
United KingdomNothing.
Location perfect for the railway and bus station. Excellent breakfast choice with lots of locally sourced items. Attention to detail in the rooms. Very comfy beds and pillows - high quality. Great choice of TV channels.
Stayed in June 2024
Reviewed: 5 June 2024
Caroline
United KingdomValue for money
Nice sized bedroom and bathroom. Great location from the station and to visit the town The breakfast was very good The staff were very welcoming. But like everything in Switzerland it was expensive
Stayed in May 2024
Reviewed: 2 June 2024
Peter
AustraliaNothing
The location and ease of access to the Bernina express
Stayed in May 2024
Reviewed: 2 June 2024
Joao
BrazilReally expensive compared with other hotels we stayed in Switzerland
Room very large and comfortable
Stayed in May 2024
Reviewed: 31 May 2024
Dianne
AustraliaClean & comfortable room with a modern well lit bathroom. Breakfast was very good - great choice. Hotel is very close to the train station.
Stayed in May 2024
Reviewed: 31 May 2024
Alberto
United StatesLocation, room amenities, breakfast,
Well planed, lots of lights. Room was good size. We got a complementary city bus pass. We used it to travel to the cable cart (half price) Great breakfast. Bathroom window had a view of the mountains. Greatshower. No bathtub. Had a balcony. Locate across the bus station and train station taxi across the street three blocks from the old city center.
Stayed in May 2024
Reviewed: 30 May 2024
Angela
United KingdomEverything
Stayed in May 2024
Reviewed: 30 May 2024
Alex
AustraliaA bit pricey
Clean, comfortable and quiet.
Stayed in May 2024
Reviewed: 28 May 2024
Trisha
AustraliaThere is nothing we didn’t like about the property
The staff were amazing. The room was exceptionally clean. The bed is highly comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Lise
South AfricaThe proximity to the train station was brilliant. We were taking the Bernina Express from Chur and I cannot think that there can be a better located hotel if you are travelling by train. The location to explore the town is equally great. The hotel rooms were contemporary and cleverly designed with all the comforts you would need. The lighting in the room was outstanding. Supremely comfortable bathrooms with great amenities. The reception and breakfast team were super efficient and friendly. The breakfast was great. Chur is lovely and in hindsight I should have booked two nights there as the town has a lot to explore. I highly recommend this hotel and would choose it again.
Stayed in May 2024
Reviewed: 27 May 2024
Madalin
RomaniaNot the case
The location is perfect, near rail station. Very clean and very confortable.
Stayed in May 2024
Reviewed: 26 May 2024
Kim
United StatesNothing, great room.
This was a very nice hotel that was quiet, yet a good location to the train station and the charming area of old town Chur. It was the nicest bathroom in our 2 week stay of hotels and the only hotel that had a little door to get into the high European bath / showers. We used this hotel as a stopover before getting on the Bernina Express, but wished we could have stayed another night.
Stayed in May 2024
Reviewed: 25 May 2024
Teo
SingaporeMore choices of egg like omelette will be good.
Everything from location, cleanliness and the staff.
Stayed in May 2024
Reviewed: 24 May 2024
Teo
SingaporeNothing much but breakfast can be improved with more variety of eggs like omelette or sunny side up upon request which we were not made aware of even they had.😂
Clean, comfortable, just opposite train station but was not noisy. Have complimentary bottles of water.
Stayed in May 2024
Reviewed: 22 May 2024
Matilda
United StatesGreat location-wonderful property-great hosts
Stayed in May 2024
Reviewed: 20 May 2024
Diane
United StatesNothing, we loved it.
Fantastic location, across the street from the train station and near old town and shopping. Huge modern bathroom and best shower we’ve had so far.
Stayed in May 2024
Reviewed: 17 May 2024
Matthew
United StatesGreat location near the rail station and very clean welcoming property. Easy place to transition coming off of the afternoon Bernina Express train from Tirano.
Stayed in May 2024
Lyon, France
Bad Goisern, Austria
Cody, USA
Blois, France
Rochessauve, France
Nichinan, Japan
Bad Soden am Taunus, Germany
Slidell, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content