A little too expensive - paid less to stay at the Marriott in Santiago

Great location and amenities - really enjoyed the outdoor pool and bar area

Stayed in January 2024

Great staff and facilities in a very central area of Arica while still on the beach, still quiet in the room even when being so close to night life.

Stayed in January 2024

N7a

Piscina temperada

Stayed in January 2024

The property has all the facilities you can need. The bed and the pillows were very comfortable, the pools were clean and the breakfast was delicious.

Stayed in January 2024

Pool and spa opening hours. Open till 22:00 could be later. Also the pool uses special passes for towels with risk of being fined if u lose the towel or pass. And it was necessary to wear a swimming cap which I would not expect this in a 5 star hotel because this takes away some comfort.

Nice modern hotel. Good beds Good breakfast. Friendly staff in restaurant and reception

Stayed in December 2023

nothing!

very friendly and helpful staff. spacious and clean bedrooms

Stayed in December 2023

Location is not that good ig you want to go for a walk

Very nice Hotel with many restaurants right there

Stayed in October 2023

Nothing

Nice location, close to the downtown

Stayed in October 2023

Nothing. All good.

Excellent breakfast. Staff were super friendly and quite a few spoke English very well. Location is great - near to central market area and beach. We had some laundry done and we got back on the same day as we dropped off. Beds were probably most comfortable we’ve experienced in a while.

Stayed in October 2023

the location is great, good service, excellent!!!

Stayed in September 2023

This hotel truly was amazing but the outdoor pool was just a pigeon watering hole which made sitting outside by the pool rather unpleasant. Something more should be done to deter the pigeons. Also the sauna area was rather unclean in the wet sauna and the sauna room showers so we didn't stay there long. But there was a lot to do otherwise.

The staff were unbelievably helpful and courteous! We have had a lot of issues with cancellations and fraud while travelling through Chile but the reception staff went out of their way to help us get everything fixed and book tours to still see the sights. It was honestly the first time in our Chile travels that we finally did not feel stressed out! The restaurant staff were also amazing and the food was incredible! There were other restaurants attached to the hotel patio which were to die for! All the food and drinks were fantastic and very large! The pools were large and relaxing. The rooms were so comfortable and quiet. The gym was huge and not too busy during the day. Laundry services were available and fairly prompt. From the hotel we were able to hire a driver for several hours to go visit the museum and see the mummies and geoglyphs which was unbelievable! The people here were so lovely and this was such a relaxing break during our 3 week tour of Chile.

Stayed in September 2023

all good

very pretty

Stayed in August 2023

Good

Stayed in June 2023

the first day I found some bread crumbs in the bed

the staff were supper kind, breakfast was delicious and the facilities were super clean

Stayed in April 2023

There was only 1 dry sauna and 1 humid one. The humid sauna was set too cool, leaving effectively just one sauna for all guests which was a bit of a shame. Indoor pool is being restored and is unavailable also.

Nice dry sauna and outdoor pool, excellent breakfast. Large, comfortable and clean room. Friendly bartender.

Stayed in April 2023

The service during the breakfast buffet was not as expected by the quality of the hotel. The desserts on the buffet could be much better. Arica needs to look safer as a destination.

the pools and spa are great, loved the massages and spa service. Very good breakfast, but the service could be better during breakfast service, the waiters stand around and don't pick up the plates from tables.

Stayed in April 2023

The pool area is great and popular with guests, and also has many bird visitors. The hotel faces a challenge if it is going to keep all of its loungers useable by guests.

We stayed 1 night in February - as one of around 15 hotels around Latin America in similar price bracket, although this was at the top end of price. Large and modern - suite offered was an amazing room. Excellent breakfast. Restaurant offered a super meal. Pool facilities and spa provide many swimming opportunities.

Stayed in February 2023

Breakfast was poor, specially quality of food

Room size was good Personnel was friendly Car park very convenient Internet was also good

Stayed in March 2023

the location

the whole thing

Stayed in February 2023

to far from the beach

close to down town and el morro de Arica

Stayed in January 2023

Entrada al casino por el estacionamiento

Sauna

Stayed in August 2022

nothing

all

Stayed in August 2022

Great hotel with a room overlooking the ocean. The hot breakfast section has some room for improvement in comparison to similar hotels.

Stayed in June 2022

Friendly staff, comfortable rooms and great facilities.

Stayed in July 2022