Bed was very creaky and the shower got water all over the bathroom. Tried sealing the side with the shower curtain once - still a bit of water leaked through the side and behind the toilet.

Close proximity to some of the famous street art work and right in front of the ascensor reina victoria. Staff were very friendly and accomodating.

Stayed in April 2024

No trash can in room other than bath, no coffee maker, no fan or ac.

The view was absolutely amazing and the charm of the hotel made it a fun experience. It was also close to many things and made it easy to come and go. The staff was extremely engaging and accommodating.

Stayed in February 2024

Breakfast was quite bad and WIFI did not work in my room, I even tried the 5G one but still not so I ran out of data in under a day.

I arrived two days late due to flight cancellation and I got an upgraded room with amazing view. Place is overall very nice and the rooms and clean and big. The bed was very comfy and nice shower.

Stayed in December 2023

Location is perfect and loved our room with the huge balcony overlooking the Port.

Stayed in January 2024

Location, facilities

Stayed in November 2023

It is a pity that the bar and restaurant aren’t open downstairs but otherwise no complaints.

The hotel is located perfectly right in the middle of everything. It was easy to explore from here. The bed was comfortable and the shower was the best shower I’ve had in weeks.

Stayed in October 2023

Having to leave 😭

The linen on the bed was lovely and the room was cleaned and the bed was remade every day And the view from the room was stunning. We loved the quiet location! And the lovely breakfast- it was a lovely stay

Stayed in October 2023

Slightly too cold

Great location in the middle of many charming bars and restaurants and close to the city. Very friendly staff!

Stayed in August 2023

room wasn’t ready, well turned out but y drains were rather smelly

It’s a funky period piece in a low down and dirty artsy barrio with cool bars and graffiti

Stayed in March 2023

Very narrow staircase, and had fun carrying 🧳 luggage up there.but the staff was very helpful 👍

The staff was wonderful despite our very lousy Spanish, and went out of their way to help us, and to give us a large room. 😀 .Great location for exploring this beautiful town and it's art. We even got to watch tango dancers just outside.

Stayed in January 2023

it was noisy until late (2 am) and there was some drug activity next to the ascensor at night. we came at New Years so that had a lot to do with it. By the time we left it had settled down a lot.

the staff was great! the location was very convenient. the hotel was at the end of a long alley by the ascensor with lots of restaurants, music, street vendors and buskers. lots of energy.

Stayed in January 2023

Through no fault of the accommodation, partygoers in the vecinity were very noisy over the weekend. But, we were given earplugs!!

The location was ideal, close to many attractions, views to scenic areas, relatively close to downtown with nearby access to one of the many cable cars.

Stayed in November 2022

Some things would have been nice to know before arrival. The location is on a walking street in a fun, lively area (taxi driver had a hard time locating the address). We were there over the weekend so there was a lot of noise at night including a dance party in the street below that lasted until 5am. The staff did provide ear plugs the second night of our stay. Additionally, the gate / front door are locked at night which we discovered by being locked out the first night of our stay. There is a doorbell that rings inside but was not consistently attended (took five minutes and multiple tries before an attendant responded).

Good location in a lively area. The view from the room was great and overlooked the city and harbor. The breakfast was delicious and the staff was very kind.

Stayed in November 2022

The noise just outside the building

The views

Stayed in November 2021

Finding it and getting in was a bit tricky as it was not clear that you could not drive to the Hotel and it was down a cobbled pedestrian only street.

Great location and view. Staff were excellent.

Stayed in April 2024

Keep in mind that the place is situaded up a hill and the hotel has stairs. Taxi to the front door is also impossible to get, because it is situated in a pedestrian area.

This place is historic and beautiful. The view from the balcony is amazing! And the staff extremely nice (everyone I met). The bedlinen were better than even at home :O Everything is clean and the place is situated on Cerro Alegro where you will want to visit anyways. Perfecto!

Stayed in February 2024

Great location in the popular area of the city, close to local shops. The staff was amazing, so kind, and helpful with anything we needed

Stayed in January 2024

No iron available. No coffee or tea making facilities in the room.

Great location and views.

Stayed in January 2024

Absolutely nothing

This gorgeous Victorian style refurbished hotel was a dream to stay in. Room was spacious, clean, full of amenities and had the most amazing view of the city. Room service was also a plus. The location was near a street market as well as a few restaurants and some live music. The staff were incredibly friendly and patient with me and my terrible Spanish. Fernando in particular was very welcoming and always went above and beyond to make sure I was comfortable and happy. Would highly recommend this lovely hotel.

Stayed in September 2023

me personality, I loved everything and wouldn’t fault this place. if you are someone who needs early sleep and are sound sensitive, the (amazing) live music does go on late so consider that.

it was the most perfect location (best bars, cafes and restaurants only minutes walk away) and such a charming building. Fernando was so welcoming and helpful - great tip offs. Easy to catch the vernacular down to a wonderful local live music venue that I would highly recommend. Breakfast was gorgeous with those incredible views of the water and all the colourful buildings on the hill. I’d recommend getting an Uber to the vernacular (Cummings st?), to get there, then just riding that up to get to hotel with luggage, as hotel is at the doorstep of the vernacular stop (20 metres). thanks so much Fernando - was a very special experience. ❤️

Stayed in June 2023

The wifi could have been a bit better signal, I had trouble connecting a few times. If we had been able to afford a few more nights we would have loved to have stayed longer, but it was a fair price for everything that was provided. Thanks to the wonderful staff.

The staff were amazing and wonderful. The room was clean and fresh. The view was spectacular. The location was perfect - right in the heart of the arts district. The Free Breakfast was delicious and generous. We felt very well taken care of.

Stayed in February 2023

Very noisy at night, but this didn’t bother us personally

amazing views, and incredible central location to art galleries, food, and places to go out at night.

Stayed in October 2022

The area has a lot of you people at night hanging around - it didnt bother us - but just know that

The building is located right in front of Elevator Reina Victoria within a historical home. Each room has a little balcony and a beautiful view of different points of the city. The rooms are cozy and very comfortable. The staff in particular makes the place. Everyone was so friendly especially Miriam. <3 Additionally, we ate lunch at the restaurant, and it was great! Really recommend it.

Stayed in July 2022

Cons. But first - I am not a rage poster. I travel full time and spend >330 nights a year in hotels. I’ve stayed in great as well as super grimy places, and always consider the cost/value/location factors. But I would not stay here again even if I was given a free room. it is INSANELY and unceasingly noisy here. I used to live in New York City, and thought that I knew what noise pollution is. The conversations of the staff and the ringing of the reception phone sound as if they are In your room. The building fronts on a plaza that usually hosts a very amplified, off key singer. The plaza, especially on weekends, hosts hundreds of kids drinking and smoking. The dramatically loud thumpy music down the hill plays through the weekend nights, usually getting quiet about 9 in the morning. Really, not exaggerating. There are a few moments of silence before the lunchtime restaurants crank up their music. S American breakfasts are usually bland, but theirs is particularly dreary. A bit of processed meat and plastic cheese, with tasteless bread. come on, do something interesting. The rooftop terrace is closed. The inhouse restaurant is minuscule, and looks like my grandparents basement, with chest freezers and cleaning supplies filling the corners. The very worst thing. Guests must be buzzed in and out of the gate and front door. I stood, many times, and once in the rain, outside for 10-15 minutes waiting for a staff member to wander by the reception area, or hear the door chime over the CONSTRUCTION noise or music. Just trying to LEAVE the hotel I would search for staff to buzz me out. On checkout day the only guy I could find felt that he was not qualified to let me out of hotel prison….until I was literally POUNDING on the door! more than once, wandering the neighborhood, I thought that it would be nice to change my clothes or get my book, but decided that it would be just too much hassle to get in and out of the hotel!

pro. it is a picturesque building at the end of the finest alley in Valpo. wooden and creaky.

Stayed in May 2022