Staff were super friendly and accommodating and couldn’t do enough to help.

Stayed in April 2024

The hotel sends many automated messages and warnings which seemed rather over the top and unnecessary. Also, as others have mentioned guests are provided with a key to entrance door, so it needs to be opened manually by staff.

Location and breakfast options were great. Hotel is charming, situated in a beautiful historic building which has been recently renovated. Super clean with quality furnishings. Great dining options close by and walkable to sights. We felt safe walking during day and in the evening. We booked a room with balcony with was light and breezy.

Stayed in April 2024

The most perfect little boutique hotel in Santiago! Exceptional attention by the staff, very comfortable and clean rooms and beds, great location: very safe part of the city with great public transport, lovely Barrio Yungay! Breakfast included, fresh fruit, coffee, tea and juices freely available 24h. 12.00 check-out available, luggage storage, 24h reception. Baby cods available. Tasteful deco and details, great lighting, all newly refurbished and well maintened. Our family could not have been happier at Casa Aure! We stayed there twice, totalling 4 nights and wouldn't hesitate to book again!

Stayed in April 2024

I really enjoed my stay. Room was very nice and comfortable. Staff very helpfull, I recommend to go for it!

Stayed in April 2024

There was no elevator, which is a bit tiresome when you have heavy suitcases, and the main door had to be opened by someone in the reception, meaning that we stood inside waiting to get out a few times, haha.

A great place! The building is old and charming, but the interior is freshly remodeled and modern. Bright, spacious room, very comfortable bed, great shower, good breakfast, super helpful and attentive staff. We liked this hotel so much that we stayed an extra night!

Stayed in March 2024

There's no a/c and very small windows, so the rooms were definitely warm in the early fall heat.

The rooms were small but very comfortable -- nice bed, great bathroom, and very clean. The staff were very helpful and proactive, and the included breakfast was a huge bonus! Also the price was very very good.

Stayed in March 2024

Lovely boutique hotel, well maintained comfortable rooms and communal areas. Helpful staff.

Stayed in March 2024

I can't think of anything that could be improved.

Five stars all the way, without hesitation. The nice breakfast was a bonus to everything else about this lovely little hotel. Clean, smart, well furnished, in a very pleasant neighbourhood and with the best welcome from the owners and staff. We were so pleased to be here on our final night of our 8 week travels through Chile. The area is all low level buildings and with a few decent little restaurants and shops within easy walking distance. Hotel Casa Aure clearly has a successful future ahead of it. Well done everyone, I am smiling as I write this :-)

Stayed in March 2024

The Hotel is lovely! It has a vintage - modern vibe. The staff is so nice and caring. The room was clean and neat. After a long day in the city you can relax in the living room and have a cup of coffee, tea or some fruits for free. Absolutely recommended.

Stayed in March 2024

Nothing

I loved the area the hotel was in- interesting street art ,little cafes with a neighbourly feel. staff were so helpful in organising excursions. Great to have coffee on hand all day and a lounge to relax in.

Stayed in March 2024

The staff is very friendly and helpful, they help me find a sim card for my phone and arrange a trip to the vineyard. The room was lovely, very well decorated. Breakfast was great, they were serving new types of bread. 100% recommended.

Stayed in March 2024

Way exceeded expectations. Beautifully furnished restored building in a historic neighborhood. Amazing staff, especially Juan who went out of his way to make me feel at home. Wonderful breakfast with freshly made scrambled eggs, warm bread, and accompaniments.

Stayed in March 2024

helpful staff and free drink

Stayed in March 2024

It was on a busy road

Comfortable bed, good shower, little balconies

Stayed in February 2024

You pick up a little road noise, but that dies down at night in this neighborhood. Other reviews complain of the lack of AC, but I didn't have a problem with that and it 30° throughout my stay. I did spring the extra to get a balcony, and I do recommend you do too.

An old house recently converted into hotel. Excellent price located conveniently in barrio yungay between downtown and parque quinta normal. Nice space, friendly staff, charming esthetic, good price, the place has a lot going for it.

Stayed in March 2024

Friendly and very helpful staff. A very interesting and atmospheric heritage building Coffee & Tea available in a guest lounge. An interesting area to explore with local restaurants ,traditional architecture and amazing street art

Stayed in March 2024

Nothing!

Lovely stay and lovely room!

Stayed in March 2024

Boutique building and nice outfits

The whole condition is excellent

Stayed in March 2024

I absolutely loved this hotel, which was a perfect peaceful sanctuary in a quiet neighbourhood of Santiago. I had a very comfortable, well-furnished room with en-suite. The staff are very friendly and accommodating. I liked the communal area downstairs where you can help yourself to free tea, coffee, and juice at any time of day, and the breakfast is also very good. The location is also convenient for exploring the city center, it's walkable to the main museums and the metro is also 20 minutes walk away.

Stayed in February 2024

No air conditioner

The location

Stayed in February 2024

It was a surprise to see this old house completely restore and offering great comodities. You feel the Home vibe in it. The staff is very helpful and Nice. Everything was clean. Totally recommended.

Stayed in February 2024

Hotel doesn’t have airconditioning in the rooms so quite hot in the summer

Amazing staff! Juan was so lovely and gave us an upgrade as well as a late check out which was hugely appreciated. Room is excellent and super clean.

Stayed in February 2024

My room had a fan. In summer in Santiago aircon is a must, but I understand they will be put in shortly.

Clean, quaint, heritage hotel in a quiet safe neighbourhood close to the city centre.

Stayed in February 2024

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Great hotel in a very nice building. Rooms were very pleasant and comfortable, staff was very helpful and friendly and the location is great! It also comes with a nice breakfast. Perfect value for money! We wished we could have stayed longer.

Stayed in February 2024