Concha y Toro 13, Downtown Santiago, 8340579 Santiago, Chile
#3 of 210 hotels in Santiago
Guests' ChoiceBased on 54 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.6
Staff
9.9
Value for money
9.6
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 30, 2024
Florian
GermanyExcellent stay outside the city centre, very convenient for tourist travel with close proximity to subway. Inward facing rooms very calm, great bedding, beautiful interiors and excellent breakfast.
Stayed in April 2024
Reviewed: April 28, 2024
Isabel
United KingdomExceptionally warm friendly caring hospitality from proprietors Alfredo & Patricia and all the staff. A quaint old manor house with nice updated bathrooms, good wi-fi, comfortable beds and high quality bedding, spotlessly clean. Lovely generous breakfasts including eggs cooked personally. Coffee, teas, water and cake available all day. Big bottle of water and nice snacks in room. Fantastic location which was the last pick-up and first drop-off for my excursions, near Republica Metro, and a leisurely 30 minute stroll to either the central plaza sights to the east or Museum of Memory and Human Rights park to the west. Uber / taxis are c. USD6 around town and USD14-24 to/from airport. Hosts invited us along to the big grape harvest wine tasting festival in Santiago. We checked in and out and extended our stay as we used Casa Conde as a base for trips and excursions further afield. They let us stay and keep our luggage in the same room which was so convenient.
Stayed in April 2024
Reviewed: April 23, 2024
Francis
United KingdomThe surrounding area though very pretty, with lovely old houses, is quite poor and a bit lonely at nights
High quality breakfast and very helpful staff. Lovely room with super comfortable beds.
Stayed in April 2024
Reviewed: April 13, 2024
Coulson
United States of AmericaNothing
The staff. The location. The uniqueness of the hotel, authentic to the culture. The breakfast!!!!
Stayed in April 2024
Reviewed: April 11, 2024
Nadine
CanadaThé staff and owners were exceptions lande helped me résolve à difficult situation. We would définiteur stay another time.
Stayed in April 2024
Reviewed: March 26, 2024
Deirdre
AustraliaWas close to a dodgy area and wouldnt feel safe walking around late at night.
A spacious twin room with comfortable beds. Able to open a window for fresh air. Nice and quiet. Very accommodating staff who showed us our room before we booked in. Breakfast was really good too. Subway was only a block away on the red line to take you to Sky Costenera with fantastic views.
Stayed in March 2024
Reviewed: March 15, 2024
Erika
United States of AmericaNothing
What a beautiful hotel! It had a lot of charm and the staff were absolutely wonderful! The beds were comfortable and the room was clean. I highly recommend this hotel. The staff were helpful and went above and beyond!
Stayed in March 2024
Reviewed: March 12, 2024
William
SwitzerlandAll was good
Quite and low key
Stayed in March 2024
Reviewed: March 4, 2024
James
United States of AmericaConvenient location on quiet street. Proprietors are very welcoming and helpful
Stayed in February 2024
Reviewed: February 11, 2024
Alexandre
United States of AmericaIt’s an older building so air conditioning is through a window unit and can be loud.
Staff are the friendliest people. Speak very good english. Breakfast is delicious and well presented. Great experience.
Stayed in February 2024
Reviewed: February 4, 2024
Rianne
NetherlandsThere is no air conditioning, but the building has thick walls and the room had a large fan. This was sufficient for me to keep the room comfortable even in warm summer weather (mid thirties C).
Spacious, comfortable room in historic building, good bathroom with bath, excellent breakfast, but above all the very friendly and helpful staff who went out of their way to make my stay enjoyable and advise me on transport, excursions, food and drink. I only wish I could have stayed longer.
Stayed in February 2024
Reviewed: January 31, 2024
Elizabeth
United States of AmericaThe area was a little scary.
Great breakfast and the staff could not be more helpful.
Stayed in January 2024
Reviewed: January 28, 2024
Ray
GermanyThe breakfast could be better.
Nestled in a serene street within a delightful Santiago suburb, this location is perfect for exploration, particularly if you have an affinity for street art. The staff exhibited exceptional friendliness, offering valuable tips on local attractions and dining spots. The breakfast, while of good standard, leaves room for improvement. Additionally, the room was notably clean and comfortable, with a bathroom that met high standards.
Stayed in January 2024
Reviewed: January 25, 2024
Michael
IsraelLovely staff, very cheerful and helpful. Beautiful rooms, delicious breakfast, good location.
Stayed in January 2024
Reviewed: January 25, 2024
Timothy
United States of AmericaNothing, everything was great
It's a charming hotel in a great location, with very kind and attentive staff. The hotel is in a very quiet area that is still very close to everything. Breakfast was excellent.
Stayed in January 2024
Reviewed: January 17, 2024
Michael
IsraelBeautiful classic hotel with a wonderful staff.
Stayed in January 2024
Reviewed: January 13, 2024
Lance
United States of AmericaJust to be aware as with most older buildings in Santiago, it does not have an elevator. This was not an issue for us but maybe for older people.
My husband and I stayed at this hotel for four days while visiting Santiago. It was very quite clean, and provided a lovely breakfast,. The staff was extremely helpful and attentive, meeting all of our needs, and going above and beyond.It was within walking distance to major locations, including a Starbucks.
Stayed in January 2024
Reviewed: December 30, 2023
Ishikawa
Japannone
Clean and comfortable room, very kind stuffs, close to metro station or you can walk downtown. really lovely hotel
Stayed in December 2023
Reviewed: October 20, 2023
Conrado
United States of AmericaReally, not much!
This small, family run hotel was delightful - a restored old building on a very quiet downtown street. Chatting with the Owner, they renovated the 22 guest rooms on levels 2 and 3 while living in apartment above, wrapping up as Covid stalled the tourist market. Now in full swing, the interior combines lovely old wood finishes with new fixtures and intentionally modest furnishings. The staff was super helpful and seem very proud of their efforts. Considering the value, the history, and the location -it’s an emerging barrio and Chile’s president now lives a few blocks away- this stay was a highlight of my Santiago visit.
Stayed in October 2023
Reviewed: October 18, 2023
Shoshana
IsraelNothing. It was excellent.p
Perfect location, extremely helpful staff, old stylish building but modern and comfortable facilities. A great place.
Stayed in October 2023
Reviewed: September 2, 2023
Michele
New ZealandThe staff really went out of their way to ensure my stay was as comfortable as possible, so much so it felt like home by the time I left. My room was incredibly comfortable, exceptionally clean, and the breakfast was superb. Great location with many museums, galleries and places of interest easily walkable. Also very close to public transport should you want this.
Stayed in September 2023
Reviewed: May 30, 2023
Happyvoyageur
SwitzerlandI am back in Europe and it's time to review this wonderful hotel. Warm welcome started already ahead of my trip when I got an e-mail from Manuela who asked about my arrival time and advised that I could check in already at 10 am. Once I arrived I was welcomed by Manuela and the owners: Alfredo and his wife Patricia. They are such warm and friendly people that made me feel like a part of their family. The room was spacious, well equipped, with attention to details: bottle of water, slippers, cosmetics. The building itself is a very nice architecture. Breakfast was amazing, warm bread, fruits, cheese, fantastic Casa Conde eggs made by Alfredo. Top class! Everbody was so welcoming, including the dog Romeo :-) It was difficult to leave this wonderful place where I felt safe and happy. I travelled solo, did many wine tours and each time I had a pick up for the tour, somebody escorted me to the car to make sure that I reached right place. Thank you very much to all of you (Patricia, Alfredo,Manuela and Flavia), I keep my great memories of you inside my heart. Hasta la vista!
Stayed in May 2023
Reviewed: April 24, 2023
Karina
AustraliaThe staff at Hotel Casa Conde did everything they could to make my stay very enjoyable.
Stayed in April 2023
Reviewed: April 17, 2023
Romain
FranceEverything was perfect! The staff is very attentive and caring, the hotel & location are great. Really enjoyed it all :)
Stayed in March 2023
Showing 1 - 25
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