Los Carrera LOS CARRERA 864, 1700000 La Serena, Chile
#6 of 41 hotels in La Serena
Guests' ChoiceBased on 42 hotel reviews
8.7Cleanliness
9.3
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 23, 2024
Ann
CanadaIf you want beachfront this isn't it. But you can walk down to the ocean in about 25 minutes.
Pretty, quiet small hotel near central plaza NOT on the (overbuilt) beach strip. Safe, easy, free parking across the street. Quiet, spacious room with huge beds and good pillows. Decent breakfast served to your room or to the dining area, your choice. We stopped there for a night on our way to San Pedro and liked it so much that we stopped again on our way back south.
Stayed in March 2024
Reviewed: February 22, 2024
Carol
United States of AmericaThere is a strong smell of disinfectant in the rooms. It can be a bit noisy from people in the courtyard.
We stayed there twice, and each time the rooms were super clean. The grounds are lovely. It's an easy walk to the downtown area.
Stayed in February 2024
Reviewed: January 23, 2024
Robert
United KingdomNot the fault of the hotel, but don’t expect to find food on a Sunday evening!!
The reception from Miguel who allowed us to park up, drop off our cases before check in time was excellent. Our departure was also outstanding with a lady rushing out to hand me the camera I’d left in our room. Location for the historic centre is excellent. Parking was really very good. An excellent restaurant for lunch just around the corner (La Escalera).
Stayed in January 2024
Reviewed: January 15, 2024
Didier
ReunionThe 60's style of the rooms
Close to the centre and terminal, old nice house
Stayed in January 2024
Reviewed: December 11, 2023
Catherine
CanadaThe kitchen is very poorly stocked with pots and pans so you can only really heat food up. But that is a minor criticism given the rest of the place, which is totally lovely.
The room and beds were super comfortable. There is also a very pleasant garden and a little kitchen open to hotel guests.
Stayed in November 2023
Reviewed: October 8, 2023
Norma
United States of AmericaWe loved the setting with the rooms and the courtyard. The staff was great, friendly, respectful and gave us lots of information.
Stayed in October 2023
Reviewed: August 24, 2023
Richie
United KingdomDisappointing breakfast
Freindly staff,comfortable room,location,patio and kitchen was all good.
Stayed in August 2023
Reviewed: March 20, 2023
Claudia
Switzerlandvery friendly staff. nice patio. close to the center but also quiet.
Stayed in March 2023
Reviewed: March 6, 2023
Heddi
EstoniaNice quiet hotel with good breakfast and the possibility to also use the kitchen. It is well situated - close to the bus terminal and to the center of town.
Stayed in March 2023
Reviewed: February 9, 2023
Alba
SpainEvery single staff member we came across was polite, attentive and friendly. The hotel is beautifully kept and well located. We would happily stay here again!
Stayed in February 2023
Reviewed: February 1, 2023
Eirian
United KingdomGood central location. Nice room and a good breakfast. Turned out to be walking distance to the Bus terminal which was helpful. Had a communal kitchen which was useful. And a pleasant courtyard area to sit outside
Stayed in January 2023
Reviewed: January 18, 2023
Alla
AustraliaThe kitchen in which the breakfast was being prepared was just opposite our room so it was quite noisy from 6am, but I guess it’s the luck of the draw. The kitchen was a good surprise but not everything worked.
The location is great just minutes from the bus terminal and the town centre. The courtyard was a great feature of the property. The room was large and clean. Would stay again.
Stayed in January 2023
Reviewed: October 4, 2022
Martin
GermanyThe nights were a bit cold, and the small heater was not able to heat up the room sufficiently.
The staff was very friendly. They guide the hotel with care and love.
Stayed in September 2022
Reviewed: August 6, 2022
Greta
SloveniaBreakfast was good and value.
Stayed in August 2022
Reviewed: May 19, 2022
Thomas
United States of AmericaA very accomodating hotel located within walking distance of the downtown core. Had a very comfortable mattress, sheets, with a very plush wool topped converter. Would highly recommend this hotel without hesistation.
Stayed in May 2022
Reviewed: April 21, 2022
Frida
ChileBreakfast
Breakfast we didnt like...poor quality...cold toasts and everything too sweet.(Juice...cereal and mermelade.) Real grain coffee would be nice to have.
Stayed in April 2022
Reviewed: February 13, 2022
Daniela
DenmarkI didn't feel much secure in the area to be honest. We ended up grabbing Ubers to come back home late cause the city does not feel that safe anymore. It has nothing to do with the Hotel of course.
The place is super comfortable, clean and fresh. TV has Netflix access and the room we got was huge. Bathroom was super nice too. Breakfast was fine, not much variaty but good enough. The staff is super sweet and the girls serving breakfast and cleaning are super nice too. The interior patio is beautiful. It is quite close to the bus terminal (10 to 15 minutes walking) and close to the center.
Stayed in February 2022
Reviewed: January 11, 2022
Deo
AustraliaDaily room cleaning. Love the design and we had free breakfast. Staff are nice.
Stayed in January 2022
Reviewed: January 5, 2022
Alejandro
AustraliaWhen we first arrived there was no registry of us having a Reservation at all, which made us nervous. Eventually it was found and we were allowed to check in
The staff was friendly and let us check into the room early because we had taken an overnight bus. Breakfast was nice and the beds were comfortable. It is well located as we walked to and from the bus station and the central square.
Stayed in January 2022
Reviewed: January 16, 2023
Jamila
DenmarkBreakfast not very interesting.
Cheap, clean and quiet.
Stayed in January 2023
Reviewed: October 31, 2022
James
United KingdomThe bathroom was very large, but cold because the window did not close fully; this wasn't great in the mornings. The room itself had a small, heater, but this was only enough if the bathroom door was closed. The front door of the property does not have a key or access code, meaning you have to ring to be let in every time you return. The hotel is a good budget option, but this means breakfast is very basic. Fresh juice or some fruit would have been nice.
The staff at check in and throughout the stay were very friendly and helpful. The building is characterful and has sheltered outside seating; the plants smelled lovely in the sunshine and there is a small kitchen for guests to prepare hot drinks. to enjoy inside rooms or in the courtyard. The room was an acceptable size for the price paid, with a clean and comfortable bed. 15-minute walk from the bus station, and 5 minutes to the historic centre of town.
Stayed in October 2022
Reviewed: May 6, 2024
Aaron
ChileThere are no comments available for this review
Stayed in May 2024
Reviewed: April 15, 2024
Nadia
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: February 2, 2024
Manfred
GermanyThere are no comments available for this review
Stayed in January 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content