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Reviews of Chelenko Lodge

Carr Austral, El Condor, Río Ibáñez, Región de Aysén del General Carlos Ibáñez del Campo F7GJ+43 El Condor, Río Ibáñez, Puerto Tranquilo, Chile

Review Score

Based on 87 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.4

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Showing 1 - 25

  • Reviewed: April 27, 2024

    9.0
    Cozy stay in an amazing location with friendly staff.
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 3 nights

    WiFi in the tiny cabins would have been great so that we could arrange our tours in the area. However, WiFi was available in the main restaurant/lodge and was fast and easy to use. When booking, there wasn't a mention of having to pay extra to use the hot tubs located by each tiny cabin. We were surprised and disappointed about receiving notification of that the day before our trip. The price was very high to use the hot tubs, so we didn't use it.

    The location is amazing, and our tiny cabin had wonderful views of the lake. Wonderful to fall asleep to the sound of the wind and the waves. Food in the restaurant was basic but good, and the atmosphere was very friendly and comfortable. A great place to order a bottle of wine and play a board game. We had a wonderful stay at Chalenko. We used the toaster oven in the cabin to heat up left-over pizza from the restaurant which worked out great. We also appreciated the tea pot and coffee available in the tiny cabin.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful stay with excellent amenities and staff!
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights

    I can't say that I didn't like anything.

    We were delighted with our accommodations at Chelenko Lodge. Staff were friendly and accommodating. Food was delicious. The innovative and well-designed 'container units' were thoughtfully conceived - especially in consideration of the high winds that are 'normal' for this region. The sliding doors were good quality to keep those winds out. There was a small table with two chairs, plus tea/coffee amenities. Slightly cramped, but serviceable. The queen bed was comfortable and linens were fresh, clean and crisp. The small but cozy bathroom perfectly suited the entire suite and the shower water was plentiful and hot! Great to have the marvelous lake view!

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The location and set up are wonderful- so pretty!

    Stayed in March 2024

  • Reviewed: February 7, 2024

    9.0
    Great if you want a quiet lakeside rest
    • Leisure trip
    • Travelers with friends
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Far from town, no WiFi in rooms

    Right on the lake, rooms were clean and the bed was very comfortable. Very quiet area

    Stayed in February 2024

  • Reviewed: January 30, 2024

    7.0
    Great for a few nights with an outstanding location and view.
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    No Wi-fi in The rooms.

    Amazing location. Seriously so close to the lake we fell asleep to the sounds of the small lapping waves. Fantastic view. We could hear the people next to us but, for the most art it was quiet. The heating unit was perfect let us warm when we needed it. The bathroom was a good size and the shower had good pressure and was hot. There was an electric kettle And fully set table so we could make our own meals with hot water OR go to the restaurant right on site. There was no internet in the rooms, but there was in the restaurant, which also had plenty of space to hang out on couches and not have to sit at a table. We didn’t use the hot tubs but each cabana has one. Overall, if you think of it as glamping, it was great!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Beautiful location, a few tweaks would make this place outstanding
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The meals are pretty poor although the pizza on our second night was ok. The staff are not very warm and welcoming. We had a kettle and fridge, it was a shame they couldn't throw in a few tea bags, coffee sachets and a jug of milk.

    The location is stunning. The lake view is gorgeous and it is handy to Puerto Rio Tranquilo.

    Stayed in January 2024

  • Reviewed: December 13, 2023

    9.0
    Would come again and stay longer to enjoy the location
    • Leisure trip
    • Solo traveler
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    All was fine.

    Extremely nice location directly at the water front. Nice and very cosy cabin.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Tiny cabin with beautiful views
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights

    Great views from the cabin, comfortable bed.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite small, difficult to walk around the bed. Bathroom has no heating and was a bit too cold for a shower.

    Beautiful location

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and hot tub was very enjoyable even on a cold night

    Stayed in November 2023

  • Reviewed: March 19, 2023

    8.0
    ok
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    no Wi-Fi in room, lack of hot water and toilet did not flush. reported to staff. problem continued.

    Room was nice and comfortable. view is great restaurant good

    Stayed in March 2023

  • Reviewed: March 19, 2023

    8.0
    OK
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 1 night

    No WIFI in room, Toilet did not flush well and water never got hot enough for a shower. We told the office and they said it was the best it gets. This place is in a very windy cold location. Not much to do here.

    Very nice room, great view, comfortable bed. Restaurant was decent with a limitied menu.

    Stayed in March 2023

  • Reviewed: February 7, 2023

    8.0
    Beautiful lake side stay on the carretera austral.
    • Leisure trip
    • Family with young children
    • Suite with Lake View
    • Stayed 1 night

    The quality of finishing the bathroom. There was a puddle of water and a strange smell. The jacuzzi is quite expensive.

    The location at the lake is amazing. The cabins have good value for money.

    Stayed in January 2023

  • Reviewed: February 7, 2023

    8.0
    Great location, fantastic view. The best place around to stay
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    needs a better cleaning

    The tiny house concept was great and location even better.

    Stayed in February 2023

  • Reviewed: January 22, 2023

    7.0
    beautiful view and good stay
    • Leisure trip
    • Group
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    check out is 10:30 and check out is 16:00, that is too late. Even with such long period to prepare and clean the rooms one of the rooms was not complete, without shampoo and conditioner

    the view and the idea of the containers

    Stayed in January 2023

  • Reviewed: January 13, 2023

    9.0
    Awesome views.
    • Leisure trip
    • Family with young children
    • Family Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    A car is needed to arrive, because they are 15 minutes far from the town.

    Beautiful views from the cabin

    Stayed in January 2023

  • Reviewed: December 31, 2022

    9.0
    Great place for a peaceful stay
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 2 nights

    The quality of the food at the restaurant could be improved.

    Amazing View

    Stayed in December 2022

  • Reviewed: December 30, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    little problems with the tiny cabins… AC didn’t really work, etc.

    drop dead gorgeous. can’t beat the view

    Stayed in December 2022

  • Reviewed: December 10, 2022

    9.0
    amazing location and well equipped pod, with mini-kitchen - perfect for a few nights stay
    • Leisure trip
    • Solo traveler
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    great location, fantastic views, well equipped

    Stayed in December 2022

  • Reviewed: November 23, 2022

    8.0
    Go Star Link
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    no WiFi. We visited a farm not far to this hotel where they install a Star Link satellite internet. monthly subscription $50, equipment $400. I think most of people would pay $10+ a day for internet access and this is also profitable and convenient for customers.

    by the lake and easy access to town

    Stayed in November 2022

  • Reviewed: November 22, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    No wifi with very limited phone reception, doors sticking, limited seating (ie beds for 4 pax but stools for 3), and $60,000 additional charge each time to use the hot tub. (By way of comparison, this was not much less than another operator in the region charged me for a 6 hour trip over to their exclusive volcanic hot springs via catamaran, with robe, towel and footwear included, as well as a zodiac ride, cocktail and generous canapes!

    The location on the lake was very pretty. Having a small kitchenette was good.

    Stayed in November 2022

  • Reviewed: November 13, 2022

    7.0
    Great location but you pay over the odds for it.
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Way overpriced for the size of the cabin and no facilities at all.

    This is all about the location, which is amazing. Isolated, so if you want to eat it’s a drive to Rio Tranquillo.

    Stayed in November 2022

  • Reviewed: November 12, 2022

    9.0
    Great place, friendly and helpful staff. Would definitely recommend staying there
    • Leisure trip
    • Couple
    • Family Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    There is nothing we didn’t like, only people should be aware that it is about 15-20 minutes from town, which has its ups and downs

    Beautiful location with wonderful views. Everything worked as it should. No issues what so ever

    Stayed in October 2022

  • Reviewed: April 30, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Suite with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Estar frente al Lago General Carrera

    Stayed in April 2022

  • Reviewed: April 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Lake View
    • Stayed 1 night

    Nothing.

    Beautiful location, comfortable bed, nice kitchen area.

    Stayed in April 2022

Showing 1 - 25

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