Av. Vitacura, 3600, Vitacura, 8320000 Santiago, Chile
#89 of 209 hotels in Santiago
Guests' ChoiceBased on 157 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.4
Staff
8.6
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Michael
Australiagreat meal
Stayed in May 2024
Reviewed: April 30, 2024
Carmen
United States of AmericaBathroom was old and the shower was old and wasn't working well, also the toiletries that gave them were poor, not too many options only soap and shampoo not conditioner or body lotion.
breakfast and all meals were really good, service was excellent.
Stayed in April 2024
Reviewed: April 27, 2024
Maureen
Antigua & BarbudaI didn’t have a kettle in the room or any tissues
The property is clean and with in walking distance from ECLAC My room was large and spacious There was two complimentary bottles of water The breakfast selection was very good The staff were polite and helpful
Stayed in April 2024
Reviewed: April 21, 2024
Susan
GermanyAmazing staff, good location, very comfortable, clean and large room
Stayed in March 2024
Reviewed: April 11, 2024
Ernest
CanadaThe hotel is well located, with shops and restaurants near by.
Stayed in April 2024
Reviewed: April 1, 2024
Alan
AustraliaLoved the king bed and sauna and gym access.
Stayed in February 2024
Reviewed: March 24, 2024
Elsa
AustraliaMaybe they could think about changing the colour scheme from brown to something a little brighter.
They were okay for me to check in early, and the room was a good size. Comfortable bed.
Stayed in March 2024
Reviewed: March 12, 2024
Rodrigo
BrazilThe room was spacious, with two double beds, one sofa, and a table with four chairs. Also, it had a walk-in closet. The beds were very comfortable with premium lining. The hotel's location was excellent, in a very good neighborhood and near several restaurants and cafes.
Stayed in March 2024
Reviewed: February 26, 2024
Steve
United States of AmericaThe air condidioning was sub par.
Location was great. Surounding reasturants selection was very good.
Stayed in February 2024
Reviewed: February 16, 2024
Jim
United KingdomAll excellent
Great location being close to restaurants etc and safe neighbourhood
Stayed in February 2024
Reviewed: January 31, 2024
Emilene
Brazilall ok
Location was very good. near the mall CasaCostanera, many restaurants around, supermarkets, and near all the main sightseens...i like to walk so i did all waking. room was good. breaskfast was food and fair price as its very expensive to have breakfast in chile.
Stayed in January 2024
Reviewed: January 11, 2024
Insa
South KoreaOnly a staff at night was terrible. Worst hotel guy I’ve ever met. But there seem many staffs and others are all very nice and helpful.
Modern, clean hotel with nice staffs. Safe and convenient location.
Stayed in December 2023
Reviewed: December 28, 2023
Agm
United States of AmericaBathroom has strong moldy smell. Asked for shower curtain to be replaced and shower walls to be properly cleaned but only got the floor moped with a new mop after multiple requests
Location and lobby lounge
Stayed in December 2023
Reviewed: October 24, 2023
Gert
NetherlandsPerfect location. Clean, good breakfast and friendly personnel
Stayed in October 2023
Reviewed: October 4, 2023
Avital
IsraelFeels a bit old, could be refurbished
Comfortable room, great location, friendly staff
Stayed in August 2023
Reviewed: September 13, 2023
Rudolph
United KingdomFairly limited menu in its restaurant.
Fairly comfortable, clean, friendly staff.
Stayed in September 2023
Reviewed: August 29, 2023
Tamaris
BrazilStaff
Comfortable
Stayed in August 2023
Reviewed: June 7, 2023
Carlos
CanadaHotel restaurant was allocated to a private party that evening. Too loud to eat in, an interesting crowd though.
Nice hotel in an upscale neighborhood. Has free parking facilities. Plenty of great restaurants and pubs nearby.
Stayed in May 2023
Reviewed: June 3, 2023
Lynda
United Kingdombuilding renovations in adjacent rooms made it very noisy during the day
large room and very comfortable bed
Stayed in April 2023
Reviewed: May 4, 2023
Mario
ParaguayExcellent position; service is efficient and friendly. Good breakfast. Spacious rooms. Recommended
Stayed in April 2023
Reviewed: April 28, 2023
Peter
Australiait took a long time to check in due to issue with cleaning room and computer issues.
good location. nice room. quiet. good shower.
Stayed in April 2023
Reviewed: April 9, 2023
Flavio
United States of AmericaThe rooms need some upgrading in lighting, amenities and bathroom.
The location is premium. Pretty nice Neighborhood close to a variety of restaurants and public transportation.
Stayed in April 2023
Reviewed: March 28, 2023
Rodolfo
United States of AmericaThere was (or is) a problem with the water pipe in the hotel, they fixed it at 4 am!!!!!! Very noisy. There were also some leaky pipes in my bathroom.
It is very well located in a nice neighborhood
Stayed in March 2023
Reviewed: February 25, 2023
Neo
South KoreaCheck in / Check out time takes longer than expected. Need more man power to cover all the customers in timely manner.
Good place and accommodation
Stayed in February 2023
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