Vicente Perez Rosales 673, Frutillar Bajo, 5620420 Frutillar, Chile
#11 of 36 hotels in Frutillar
Guests' ChoiceBased on 34 hotel reviews
9.2Cleanliness
9.6
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 18, 2024
James
United KingdomGood location
Very kind and helpful staff
Stayed in April 2024
Reviewed: January 11, 2024
Randy
United States of AmericaBreakfast was carefully prepared and had a great variety of items to eat
Stayed in December 2023
Reviewed: January 4, 2024
Doron
United States of AmericaNone
This is an amazing hotel, the hotel is BEAUTIFUL, the rooms are big and comfortable and the staff is amazing, the location is perfect. If you get to Fritillar, that’s the place to stay.
Stayed in December 2023
Reviewed: December 25, 2023
Graham
CanadaBeds a little hard
The staff the room and the breakfast
Stayed in December 2023
Reviewed: December 22, 2023
Julian
United KingdomIt is exactly as expected . The staff wonderfully helpful and kind.
Stayed in December 2023
Reviewed: February 28, 2023
Sarah
United Kingdomgood breakfast good location friendly helpful host
Stayed in February 2023
Reviewed: January 31, 2023
張
ChileThe room is comfortable and clean, the facilities are complete, the service is thoughtful and warm, and the location is excellent. It is a stay worth experiencing once.
Stayed in January 2023
Reviewed: January 10, 2023
Gustavo
Chilenothing
service was amazing, everyone was so nice! walkable everywhere
Stayed in January 2023
Reviewed: January 5, 2023
Amelia
United States of AmericaNothing!
We LOVED this place--it was clean, comfortable, gorgeous and peaceful large courtyard with lots of seating and grassy area, even a hot tub perched high above the small town with views. Very romantic! The breakfast they served was the best we had during 2 weeks in Patagonia, and we enjoyed wine by the fire in the common space in the evening. We were jetlagged from traveling, and the large comfortable bed with fairy tale feeling windows that opened up to the courtyard was perfect for napping. Easy walking distance to many cute restaurants in town and the waterfront. The front desk was very helpful and even spoke some English which was a surprise compared to other places we stayed. I wish we could have stayed longer. You will love it!
Stayed in December 2022
Reviewed: December 22, 2022
Albert
AustraliaBe careful with a slippery shower basin.
Modern facilities in a charming hotel. The breakfast was excellent and served in a sun filled dining room. one block from the Lake.
Stayed in December 2022
Reviewed: August 26, 2022
Hernan
ChileLa atencion excelente
Stayed in August 2022
Reviewed: July 6, 2022
Lilian
ChileTravelled with older couple who has some difficulties with the stairs to get to the bathroom downstairs from the bedrooms upstairs.
Excellent location, within walking distance of sights as well as restaurants. Very friendly and attentive staff.
Stayed in July 2022
Reviewed: December 26, 2021
Cristobal
Chilela calma y la independencia
Stayed in December 2021
Reviewed: September 18, 2021
Jorge
ChileKind people and staff cozy place
Stayed in August 2021
Reviewed: January 8, 2022
Pavlov
United States of AmericaSlow service at the front desk , confused and not friendly receptionists , outdoor facilities were not available when we stayed
Nice accommodation
Stayed in November 2021
Reviewed: July 21, 2022
Anonymous
United States of AmericaOur room was right above the restaurant so the music was playing well past 10 pm.
Stayed in July 2022
Reviewed: July 26, 2021
Anonymous
BrazilA little noise, probably room isolation could be better.
Very clean, kind stuff, excellent location.
Stayed in July 2021
Reviewed: February 20, 2024
Justin
ChileThere are no comments available for this review
Stayed in February 2024
Reviewed: February 13, 2024
Arturo
ArgentinaThere are no comments available for this review
Stayed in February 2024
Reviewed: January 31, 2024
Javier
ChileThere are no comments available for this review
Stayed in January 2024
Reviewed: November 19, 2023
Carlos
ChileThere are no comments available for this review
Stayed in November 2023
Reviewed: March 22, 2023
Valentina
ChileThere are no comments available for this review
Stayed in March 2023
Reviewed: February 22, 2023
Robert
United States of AmericaThere are no comments available for this review
Stayed in February 2023
Reviewed: February 13, 2023
Poly
ChileThere are no comments available for this review
Stayed in February 2023
Showing 1 - 25
Edinburgh, UK
Kamp-Bornhofen, Germany
Signa, Italy
Bådsted, Denmark
David, Panama
Melbourne, Australia
Berat, Albania
Sölden, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content