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  5. Reviews of Hotel Gavina Costa Mar

Reviews of Hotel Gavina Costa Mar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av Arturo Prat 1497, 0000001 Iquique, Chile

#14 of 32 hotels in Iquique

Guests' Choice

Review Score

Based on 73 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive Double or Twin Room City View
    • Stayed 3 nights
    • Submitted from a mobile device

    We really enjoyed our stay in hotel Gavina, very nice hotel with great facilities. The views from the hotel were fantastic, we had a lovely sea view from our room and the breakfast area in particular had stunning views of the ocean waves. The staff were great, especially one lady whose name I didn't properly catch (Vivianne I believe?) who was lovely and very helpful. The location was also great, close to some very nice beaches and also right beside a street that had several nice pubs and restaurants. Would definitely recommend!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Tv didnt work. Room could have had a smart tv for the price of the booking at least cable. Lamp from Bed side table didnt work as well.

    Liked the location, views and pool

    Stayed in January 2024

  • Reviewed: December 26, 2023

    8.0
    Amazing location right on the ocean
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night

    The pillows are a bit firm and rubbery!

    The staff at the hotel were all friendly and helpful. The location is amazing, right on the ocean. The breakfast buffet is really good. There is secure undercover parking. There are some nice restaurants a short walk away.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Supercomfortable. Great location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    The airco in the dining room was blowing hard from many spots in the ceiling and freezing cold. You could see that guests did not appreciate it and tried to find a place outside of the flow (there were hardly any). In addition: It would be nice to also have smaller dishes on the menu.

    Very comfortable room with large bed and balcony and splendid ocean view. Staff was extremely friendly with great service.

    Stayed in December 2023

  • Reviewed: October 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Most of stuff dont speak english Filthy for 4* hotel

    Great location Some stuff members are very helpful. Good breakfast

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    overall it was good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room City View
    • Stayed 3 nights
    • Submitted from a mobile device

    the amenities in the room was in sufficient, such as basic coffee kit etc.

    the location of the property was perfect

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    I recommend
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 5 nights

    Nothing

    Great room view to the sea, excellent breakfast

    Stayed in September 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The view is great!

    Stayed in August 2023

  • Reviewed: July 31, 2023

    9.0
    An experience I would repeat.
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish there would have been a USB port in my room. I had a little issue with the loo, but I have to say I forgot to tell the staff about it, and when I came back the problem was resolved. Hygiene was good except under the bed and the bathroom floor, which was 80% clean. Some scratches on the bathroom counter as well.

    This is the best hotel in the city in terms of view. No doubt. To hear the sea at night is very relaxing, and you do hear it in this hotel. The food was good and the staff amiable.

    Stayed in July 2023

  • Reviewed: April 14, 2023

    9.0
    Beautiful and romantic, but avoid the rooms above the swimming pool when the hotel has events
    • Leisure trip
    • Couple
    • Executive Double or Twin Room City View
    • Stayed 4 nights

    The room had a problem with the shower and there were some events during the evenings with extremely loud music which was too much for the "sound proof" room to handle.

    Amazing view to the Pacific Ocean, excellent and variegated buffet for breakfast, the swimming pool is quite big and also has an amazing view to the ocean.

    Stayed in February 2023

  • Reviewed: March 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights

    better internet connection.

    needs umbrellas in the swimming pool area. Wi-Fi did not work in the swimming pool area, only in the room.

    Stayed in March 2023

  • Reviewed: January 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights

    Check-in at the reception not very welcome. Instead of "buen día" - "pasaporte!" You feel more like a supplicant instead of a guest. Employees, particulary at the reception, seem to be bored, like at a authority as we checked out. Breakfast quality is very poor and low for this price. Hotel all over and rooms need some renovation - bathroom, balcony, spa. Pool looks nice but water is dirty. You have to go through the lobby and restaurant to get there and back. Worst thing were announced (information sheet in the room) events in the hotel by the management. During two nights weekdays in a row it started from 10 pm. Until 3 am in the morning with very very loud live music, which was disturbing the peace all over the complete building. We could not sleep at all - even with closed windows.

    Very close to the old town and the beach by foot. Room on the seventh floor with nice view to the sea and city. Comfortable beds. Save parking is very good.

    Stayed in December 2022

  • Reviewed: January 10, 2023

    8.0
    Overall pleasant stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Upon finding a hair embedded in our breakfast we had a dining room staff tell my fiance that the breakfast was self served,,,,,,a little etiquette in customer service can go a long, long way. On another occasion we needed to have my Fiance food warmed up (from another restaurant) and she ordered a coke and I ordered tea and dessert, but the coke was served in a plastic glass, people remember little details like that.

    Breakfast was well organized, nice variety, staff was courteous and helpful, when I asked for a water heater they had one in the room.

    Stayed in January 2023

  • Reviewed: November 21, 2022

    7.0
    I expected more for the price
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Internet was not good in the rooms, the mini bar was empty, at this price range I expect more amenities like a coffee maker and complimentary bottle of water.

    Breakfast, the view

    Stayed in November 2022

  • Reviewed: November 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was just great. We had the most wundetfull view. The dtaff was very nice too

    Stayed in November 2022

  • Reviewed: September 4, 2022

    8.0
    Wonderful place to stay.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Explained above.

    Everything excellent; premise, staff, breakfast. The only down issue is the price of the menu at the restaurant, 60% overpriced! I visited the top restauranr in town and the prices were much reasonables.

    Stayed in September 2022

  • Reviewed: July 5, 2022

    8.0
    pleasant
    • Leisure trip
    • Couple
    • Executive Double or Twin Room City View
    • Stayed 4 nights
    • Submitted from a mobile device

    a little dated. need retouching in the bathroom of the j hi otro room

    the views

    Stayed in July 2022

  • Reviewed: April 28, 2022

    9.0
    Lovely balcony and perfect view of the ocean right next to Pedestrian street and old town square
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night

    The bathrooms need some more care. Grout was not in good shape and a few chips in the paint on the bathroom counter. Need a little more upkeep.

    If you want a room with a balcony and ocean view this is the spot! Breakfast was also very good here. Location is right by the pedestrian street so perfect for walking at day or at night. Lovely pool which I did try. You can't get any closer to the ocean, and I went running on the boardwalk every morning. Main room very nicely done.

    Stayed in April 2022

  • Reviewed: April 7, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room City View
    • Stayed 2 nights

    Breakfast

    Pool

    Stayed in April 2022

  • Reviewed: February 24, 2022

    8.0
    Confortable
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room City View
    • Stayed 10 nights
    • Submitted from a mobile device

    Carencia de personal

    Desayuno y piscina

    Stayed in January 2022

  • Reviewed: January 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Location is super !

    Stayed in January 2022

  • Reviewed: March 20, 2024

    10
    Surprised at the setting with excellent service and food!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The setting of this hotel and restaurant were incredible! The ocean was almost lapping at your feet when we were in the restaurant. The food was excellent as well.

    Stayed in March 2024

  • Reviewed: January 2, 2024

    5.0
    The sublime and the ridiculous
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights

    A stack of dirty plates was usually left outside our room. One of these stacks got larger over two days and wasn't cleared until we called someone. Our toilet was blocked most of the time. Our room wasn't cleaned until late one afternoon one day; again, this only happened because we had to ask for it. On our last day our food took an hour and a half to arrive. I had already walked and was ordering our taxi to the airport when the food finally arrived; in fairness, the restaurant agreed to cover the cost of the food, which was delicious. Still, this was pretty stressful, with a child in tow and with a flight to catch.

    Our room had a spectacular sea view, as I believe all of the rooms do. The room was spacious. The breakfast buffet was extensive. The hotel's food was excellent. The location was great; just a short walk from Playa Cavancha.

    Stayed in January 2024

Showing 1 - 25

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