We landed late and let them know as we had booked the airport shuttle. They said it could wait 20 mins after our booked time. We arrived 18 mins late and it wasn't there. Had to wait for the next one which was 15 mins later than we were told.

Staff were all wonderful, excellent English and happy to help with anything. Room was clean, bed comfortable and good size. Had dinner in the restaurant, not too cheap but portions huge. We're happy for us to take away what we didn't finish. They were also very responsive to messages.

Stayed in May 2024

Breakfast was okay, not great. Espresso based coffee on offer would have been nice, but it was just filter. We chose the hotel specifically to use the pool and spa facilities whilst we waited for our flight, but unfortunately the sauna was cold and the jacuzzi could do with a bit of a refurb.

Convenient location next to airport with great free shuttle service. Extremely comfortable bed - best night’s sleep we had for a while.

Stayed in May 2024

Dinner in the restaurant and breakfast were both poor, especially for the high price, food should have been better. There is nothing around in the area so you don’t have any option but to use the hotel restaurant.

Comfortable, clean and spacious room. Free shuttle very useful and punctual.

Stayed in April 2024

The free shuttle bus to and from the airport was good, and the instructions on where to find the bus at the airport are very clear, but what is not clear is the timing. They say the bus leaves on the hour, but not from the airport - from the hotel. So if you're booked for example on the 7pm bus, expect to wait 10-20 mins for it to arrive. If I had known this, I could have made the 6pm bus but instead found myself on the 8pm (actually 8.20pm)- 2hrs lost when I could have been enjoying a nice meal and the very comfy bed!

Room was spacious, clean, quiet and very comfortable. Didn't even mind a distant sound of a small dog barking in a nearby room. Pool and spa looked very inviting - wish I'd remembered my bathers!

Stayed in April 2024

there is a small limitation in access to airport terminal using an hourly shuttle provided by the hotel

big bonus was a garden connected to restaurant/breakfast room particularly when weather was pleasant. the other bonus was swimming pool connected to gym and outdoor sunbathing area

Stayed in March 2024

It was very hard to find place of shuttle stop at airport. It was inside of parking building and no sign of hotel.

Clean, Restrant is good.

Stayed in April 2024

The food and the service at the restaurant.

the room was great and clean, the breakfast not so especial. the restaurant services was very slow.

Stayed in March 2024

Transfer FROM the airport was delayed. Temperature in shower pretty much impossible to control - either scalding hot or freezing.

Convenient location close to the airport. Big room with comfortable bed. Friendly staff at cbeck-in and check-out. Transfer shuttle TO the airport worked very well.

Stayed in April 2024

Outstanding food at the restaurant/buffet, very quiet room despite being very close to airport, very comfortable bed, helpful staff :)

Stayed in April 2024

The hot tub was good

The distance from the train or airport was kind of long

Stayed in April 2024

All great. Staff are very helpful and organised free hotel /airport pickup . Very close to airport. The restaurant has good choices and very good food.

Stayed in March 2024

Cool scrambled eggs in buffet breakfast.

Stayed in March 2024

Breakfast was good with lots of choice. Although the hot food was barely warm. The staff were exceptionally friendly and helpful both reception and restaurant.

Stayed in March 2024

A/c unit didn’t work

Clean

Stayed in March 2024

A little hard to find the shuttle upon arrival at the airport.

The location to the airport was great. The restaurant was good, both breakfast and dinner.

Stayed in March 2024

Hotel with great convenient location if you’re transiting and need to be out of the airport squeeze in some sleep and be back at the airport in a jiffy.

Stayed in March 2024

I have booked a pick up from the airport when I arrived, however such a hard spot to find in the carpark. Followed all the prompts, and still couldn’t find the hotel van. Had to pay for a taxi and it was incredibly expensive (the hotel was like 3 min from the airport). Hotel could improve this pick up to help guests. However I used the shuttle to go back to the airport and it was ok.

Very close to the airport, friendly staff (helpful and polite), a comfortable/clean room and a very good breakfast.

Stayed in January 2024

Just one bottle of water is left for you to use during your stay, even if you have a multi day stay. For the price paid, bottle water could be replaced daily. Pillows were the type that went flat after couple of hours of sleep.

Proximity to the airport and the comfortable bed.

Stayed in March 2024

Nothing

Nice facilities, spacious rooms, comfortable beds, nice restaurant.

Stayed in February 2024

Close to Airport.

Stayed in February 2024

Breakfast could have a better selection. The night restaurant staff was not attentive and we had to constantly call for their attention.

Clean room and the bed.

Stayed in February 2024

Long line at check-in to be told no early check-in available, even for an extra fee which they’d already told me about. Then told us we could wait in restaurant, but restaurant then sent us back to get carry-on roller stored, not allowed in (fair enough). A lot of people were going through this process of lining-up multiple times so it was a bit of a circus. They must go through this daily so you’d think they’d streamline the process for their own sanity! Not a big complaint, but making a better process for tired overnight fliers would be nice. Transportation to and from the airport needs a bigger of more frequent bus at peak times.

Nice hotel close to the airport

Stayed in February 2024

Shuttle only going top of hour and really that is time they “leave” hotel so it is a long wait at airport after international flt

Location and Hilton

Stayed in February 2024

There were no menus in the room for room service. When I called room service they said I could tell them what I would like but I wanted a menu to choose from not decide what I wanted. The tv only had one English speaking channel and that was CNN news. I think for an international chain of hotels like the Hilton it should also offer at least one English speaking entertainment channel.

It was near to the airport. I was picked up and dropped off by the free shuttle. It was clean, comfortable and had great WiFi in the room. The bed was very comfortable and the bathroom was spacious with free toiletries supplied. The staff were all very nice, professional and polite.

Stayed in February 2024