Toilet is really small, no kitchen for guests just kettle and small fridge

Nice courtyard, small but good breakfast buffet, friendly staff, everything is kept clean. Free luggage storage until 10 p.m.

Stayed in April 2024

The room was well equipped with fridge and hairdryer. It was spacious with outdoor area. The staff were very friendly and helpful. Breakfast was included but if you needed to leave before breakfast time they made a packed breakfast for you. Great atmosphere and lots of character in the decor of the Hostal.

Stayed in April 2024

Really lovely hostel with very friendly and helpful staff! They let us have a shower and store our bags even 3 day after we stayed there.

Stayed in April 2024

Parking is a little tight, but it was alright, no more than that.

Everything went smooth, really good option in La Serena, very close to a mall and walking distance from the Main Square. Breakfast is very good

Stayed in April 2024

All good.

Location. Cleanliness. Secure Parking. Incredibly nice and helpful staff.

Stayed in January 2024

Not all breakfast options were available, but still nice fresh warm bread

The atmosphere, staff and value for money

Stayed in January 2024

The shower temperature was a bit temperamental but otherwise everything fine.

All the staff were welcoming and helpful, and spoke good English - booking excursions was very straightforward. The communal spaces were spacious and inviting, and the breakfast was good. Convemient, quiet location close to the bus station and town.

Stayed in December 2023

Our room smells very significantly like smoke as people are allowed to smoke freely outside of their rooms, and they are not well insulated. Would definitely be much better hostel if there is only one designated smoking area away from the rooms to accommodate people who don’t love to inhale carcinogens

The staff was very accommodating, and there is parking available. Everything was very clean and there are beautiful colours throughout. We had to leave early, so did not get breakfast so unable to comment on that.

Stayed in December 2023

No fully stable WiFi-connection, but still a good connection

The breakfast was good, the staff very friendly, cute dogs on the property, great & clean room

Stayed in November 2023

Our bed was on its last legs - the wooden frame creaked and groaned very loudly with every tiny movement - making for a disturbed nights sleep when you were trying not to move and wake your partner up. The mattress was also bowed towards the middle. Such a shame as we liked everything else about the hotel.

Good simple hotel. Nice breakfast with extra options to purchase should you want more. Good facilities and common areas - nice outside areas to sit and the ambience was friendly. Staff super helpful. Rooms simple but everything g you need.

Stayed in November 2023

There were few facilities for cooking your own food. Our bed was soft.

The staff were very friendly and helpful. Our room was spacious, clean and comfortable with a lovely terrace garden shared with the next door room. Communal areas were pretty with plants and information. The buffet breakfast was plentiful with optional cooked breakfast for £1-2. It was very convenient for the bus station and city centre. There were hot meals available in the evening and a bar at very reasonable cost.

Stayed in October 2023

Water was warm but not hot, good enough for a shower. The tours didn't seem great value but it's convenient to book with them. Note you have to walk outside for bathrooms and soap for washing hands is only available in one bathroom.

Really good looking place. Breakfast is good if you eat bread (no gluten free bread option). Staff were kind and helpful. Plenty of blankets to stay warm. Great location.

Stayed in October 2023

Drains smelt a bit, breakfast not great for vegans (bread, jam and coffee)

Really nice outside areas to drink beer and wine (they sell), friendly and helpful staff, nice to have access to microwave and kettle, room spacious and bed comfortable, good location for bus terminal (7m walk), nice dogs

Stayed in October 2023

Was messaged 8 separate times regarding our arrival time despite replying.

Lovely staff, great location, very tranquil, very good value for money.

Stayed in September 2023

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The hostal is nice, the room was clean and the patio is great. The small double room was perfect for one person, it might be a bit small for 2 people. The hostel is between the bus terminal and the city center and to the beach it is a 30-40 minutes walk. The team is very kind and helps with all questions.

Stayed in September 2023

Breakfast was basic, although with other items available at a charge. Noise from other rooms was quite loud in the night.

Nice outdoor spaces and welcoming atmosphere. Clean room with everything I needed and shared basic kitchen equipment. Friendly and helpful staff.

Stayed in September 2023

Everything! Especially the staff and general premises, the pictures don’t lie and we were treated so well for our stay. They even let us store our luggage for free while waiting for our night bus.

Stayed in August 2023

Minir things: No toiletries, breakfast could be more varied

Efficient and friendly staff; nice and quiet place; goid wifi

Stayed in August 2023

We liked everything!

We stayed in the casa artesanal which is the family room and it was beautiful, and great value. The breakfast was good too and the staff were friendly and helpful.

Stayed in June 2023

small spots of mold on the shower curtain, no heater in the room

Location, friendly and helping staff, price, privacy of a single room, advertisements of travel agencies (many option to choose from displayed), beautiful mosaics of colorful tiles everywhere

Stayed in May 2023

Beautiful hostal and they packed a breakfast for us when we had to leave early.

Stayed in May 2023

The room was freezing at night and had no heater.

Beautiful big room and outdoor areas and the staff and the breakfast were lovely. Loved the friendly cat and dogs there too :)

Stayed in May 2023

Lovely, quiet patio to escape the hustle of the city. We travelled with touring bicycles and the staff were very accommodating about us bringing the bikes in the room. Secure storage while we were away in the Elqui Valley.

Stayed in March 2023

We especially liked the sunny and spaceous patio where you can sit, relax and have a drink. Overall the location is great, close to the city's plaza and shopping streets. The included breakfast was also very good. We enjoyed our stay very much!

Stayed in March 2023