Tocopilla sitio 18, 1410000 San Pedro de Atacama, Chile
#29 of 88 hotels in San Pedro de Atacama
Guests' ChoiceBased on 328 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Stefan
Japanthat it’s too far from where I live.
beautiful place, and exceptionally friendly and helpful staff.
Stayed in May 2024
Reviewed: May 6, 2024
Max
United States of AmericaA bit pricey and wish the restaurant had more food choices for lunch and dinner.
The staff, cleanliness, breakfast, location.
Stayed in May 2024
Reviewed: May 4, 2024
Felipe
BrazilDon’t have air conditioner and minibar in the room
Great place, great location, amazing breakfast, very friendly staff
Stayed in May 2024
Reviewed: May 4, 2024
Vu
Netherlands- The rooms were not sound proof, you hear doors slamming during the night. - The key chains were too big, we could hear them slam against the wall during the night. It was also a hassle to bring them with you.
+ The location + Helpful staff + Clean room + Good breakfast
Stayed in April 2024
Reviewed: May 3, 2024
Trevor
United KingdomComfortable beds. Well designed bathroom. Great staff. Packed breakfast available for early starts. Good car parking.
Stayed in April 2024
Reviewed: May 2, 2024
Jay
AustraliaA bit far from the centre
Spacious and clean with very friendly staff
Stayed in May 2024
Reviewed: April 30, 2024
Bertrand
ChileVery nice hotel, divided in two locations: we stayed at the Refugio (Deluxe rooms). The room was amazing, big, the bed very comfortable, and the site incredibly quiet at night. The bathroom is modern, the design is great. The staff is incredibly helpful and kind, everything above expectation.
Stayed in April 2024
Reviewed: April 29, 2024
Maria
ChilePerfect location, staff very friendly, willing to help all the time, very comfy room.
Stayed in April 2024
Reviewed: April 29, 2024
Ilze
PortugalAll was perfect!
Very calm armosphere, room size and comfortable beds, also swimming pool and daily 'welcome' drink.
Stayed in April 2024
Reviewed: April 3, 2024
Vandana
United States of AmericaSuper friendly and helpful staff, the facilities were amazing. I’m looking forward to staying here again!
Stayed in March 2024
Reviewed: March 22, 2024
Alexa
Costa RicaNot sure if I didn't read well but I knew that the hotel has 2 sections until I made my online check-in. I've already told my tour guides my hotel was la casa de Don Tomás by then. It would be nice to know it has two sections in advanced and where you are going to stay.
We stayed at El Refugio part. It has everything you need, they have swimming towels that can be brang to the tours, a laundry service (it's free after a more than 5 nights reservation), restaurant and even meal box to go when you have really early tours. The beds were really big and comfy. They have a sustainability policy so they don't have AC but a fan than works very well. The pool was very clean Also, the hotel is really beautiful. It has dessert plants everywhere and a little terrace were you can rest. Something I really loved was the little garden that you can see from a big window from the shower. Just a little detail is that it has a door (it seems to be sealed) with a big space at the bottom. I think it might be narrowed just for the tranquility of the guests. The reception girls were very kind and helpful. They always answered our questions very well. Overall, I recommend this hotel.
Stayed in March 2024
Reviewed: March 19, 2024
Fiona
AustraliaNothing
Beautiful place to stay. An oasis in the desert. Modern with a touch of culture. Staff are also really lovely. And it’s just a short walk into town! Stay here and you won’t regret it.
Stayed in March 2024
Reviewed: March 17, 2024
Anne792
United States of AmericaThe room was very clean and comfortable though it got a bit warm during the daytime. The portable electric fan was key. Being a light sleeper, I can attest that the room was very quiet. It was nice having breakfast at the hotel in the morning. It was an easy ~5 minute walk into the town.
Stayed in March 2024
Reviewed: March 17, 2024
Vivian
BrazilThe room was very hot even during the night. The fan was not enough.
Excellent space. The room was very comfortable, clean and new. Breakfast had a lot of options. Friendly staff.
Stayed in March 2024
Reviewed: March 16, 2024
Gisella
BrazilThe rooms did not have airconditioning. We know it is rare around San Pedro, but as we stayed there during summer, maybe because of the materials used to build the hotel, it was extremely hot inside our room, so we could not sleep well. Outside, the temperature was quite pleasant. The hotel provided a fan, but it was not enough. We ended up moving to a different room, that did not have a big wall in front of it and it was better. We would return to the hotel if they put aircon in the rooms.
The location is great, a short walk from the main street which allows you to sleep well. The staff were fantastic and always helpful Having the laundry included in our stay, as we spent 5 night was handy and saved us time as we arrive tired from tours' hence, we really appreciate it The lemonade with mint was delicious and good food at the restaurant
Stayed in February 2024
Reviewed: March 15, 2024
Istvan
United States of AmericaA little pricy
Relaxing, clean, good service
Stayed in March 2024
Reviewed: March 14, 2024
Jason
AustraliaNo Aircon in the room just a fan
The staff extremely helpful and very knowledgeable about the area and surprisingly it has a swimming pool
Stayed in March 2024
Reviewed: March 13, 2024
Rakesh
IndiaThe bathroom could be a bit bigger, was a tad small!
Well maintained and they provided many extra inclusions given the type of environment and guest needs. The restaurant was great.
Stayed in March 2024
Reviewed: March 12, 2024
Tamanna
United States of Americavery nice and clean hotel. close to the center and breakfast also good. they also pack one day for me as I had an early tour.
Stayed in March 2024
Reviewed: March 11, 2024
John
United KingdomRoom was slightly tired and a bit small.
Staff and service couldn’t do more to make sure we enjoyed our stay
Stayed in February 2024
Reviewed: March 11, 2024
Sonya
CanadaWell laid out. Very relaxing after adventures in the dessert. Staff were terrific. Breakfast was great with good variety. Truly a refuge.
Stayed in March 2024
Reviewed: March 7, 2024
Rhian
United KingdomThe room needs serious soundproofing, with people leaving from 5am for trips you could hear everything they were saying. The bathroom door is also really loud which would wake up the other person if used during the night.
Amazing location, easy & short walk into town. Food was the best we had in San Pedro. Staff were great.
Stayed in March 2024
Reviewed: March 7, 2024
Maria
United States of AmericaRooms tended to be quite hot at night in spite of using the fan at full blast.
Attentive service with spacious rooms especially bathrooms. Checking in and out was efficient and timely. Complimentary breakfast was basic but tasty, especially the cookies. A la carte menu for lunch and dinner, was well priced and expertly presented. The landscape and outdoor gardening added to the ambiance. Ms Arenas was always helpful and was available to answer any questions and give recommendations.
Stayed in March 2024
Reviewed: March 6, 2024
Jana
AustraliaThe rooms are quite small and there is no fridge. We understand we are in the desert, but the price seemed quite high. The hotel offered a packed breakfast if you have a tour arranged that leaves early and I requested a gluten-free sandwich (which they said was not a problem, they supplied GF bread for breakfast on request). However, when I got my packed breakfast, there was just normal bread and a cereal bar…. Needless to say, I was very upset (and hungry) as I had a 10hr bus ride to Bolovia ahead of me… I would have brought my own if they hadn’t offered me a GF option, but for this price, I would expect better service.
The hotel is very clean and modern with nice outdoor area and free water refill. It’s a 10min walk to the town centre.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content