Paseo Huerfanos 539, Downtown Santiago, 8320150 Santiago, Chile
#11 of 210 hotels in Santiago
Guests' ChoiceBased on 388 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.1
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
William
United States of AmericaNothing. Well, that I could not stay there longer!!😀
It was a wonderful hotel: perfect location to see the center of Santiago, the architecture of the public spaces and rooms was striking, the food was fantastic (I had salmon tartar that was out of this world), the staff was so friendly and helpful. It was great deal; I can imagine paying a lot more for what the hotel offers. Would definitely stay there again when in Santiago.
Stayed in May 2024
Reviewed: April 23, 2024
Rosimar
BrazilNone
Amazing breakfast Very comfortable room Staff was very helpful
Stayed in April 2024
Reviewed: April 21, 2024
Hazel
United KingdomBreakfast should have been better for a hotel at this level. No obvious process. Limited service. Had to make own tea and coffee. Average food. Need to leave more water in the room, bottles hopelessly small. Felt staff lacked a little energy (with exception of concierge).
Location, beautiful renovated building, clean, large rooms, kettle in the room was welcome. Fridge useful. Good sound proofing
Stayed in April 2024
Reviewed: April 19, 2024
Peter
AustraliaVery impressed with the quality of this hotel, and even more impressed with the level of customer service and the commitment of the staff.
Stayed in April 2024
Reviewed: April 17, 2024
Amy
United States of AmericaN/a
I loved the hotel architecture and the service. The room was comfy and the bathroom was a dream. Breakfast was excellent with a good variety. My husband loved the rooftop terrace.
Stayed in April 2024
Reviewed: April 14, 2024
Emily
United KingdomN/A
The overall ambience, decor and service here were impeccable. We booked this hotel as a treat within 2 weeks of busy travelling in South America and it was exactly what we needed. The reception staff were incredible helpful, the room super comfortable and stylish, the rooftop bar was stunning too!
Stayed in April 2024
Reviewed: April 13, 2024
Kevin
AustraliaRoad works out the front were noisy and noise from reception could be heard in our room
Great amenities good breakfast included in the price great staff
Stayed in April 2024
Reviewed: April 10, 2024
William
United States of AmericaThe bathroom seemed to be in a strange position-
Staff Ample breakfast Location
Stayed in April 2024
Reviewed: April 8, 2024
Neda
AustraliaNicholas and James made our experience so wonderful. Rooms were clean and modern. Great location.
Stayed in April 2024
Reviewed: April 7, 2024
Magyarlany
United KingdomDespite being on the 6th floor, our room was quite noisy because the open atrium meant the noise from the lobby echoed upwards
The most comfortable huge bed, super friendly staff, good breakfast in a nicely decorated room
Stayed in April 2024
Reviewed: April 7, 2024
Gan
MalaysiaGreat location, with lots of sights and restaurants within walking distance.
Stayed in April 2024
Reviewed: April 7, 2024
Leslie
United KingdomNice roof terrace
Stayed in March 2024
Reviewed: March 30, 2024
Nicole
United States of AmericaNothing
Beautiful accommodation and offered early check in which was so wonderful after a long overnight flight. Delicious breakfast and really convenient location within walking distance to all the major sightseeing attractions and restaurants in Lastarria.
Stayed in March 2024
Reviewed: March 29, 2024
Richard
New ZealandGorgeous tastefully restored former city mansion. The interior is stunning and the guest rooms are beautiful. Friendly staff and great restaurant and bar.
Stayed in March 2024
Reviewed: March 29, 2024
Cynthia
United States of AmericaWe were told the breakfast opened at 7 am. But for both of our days that was not true. Sometime after 7:30. We don't know when. And the coffee wasn't really hot.
Very, very cool decor and indoor architecture. Loved it. And nice, spacious room.
Stayed in March 2024
Reviewed: March 20, 2024
Catherine
AustraliaCouple of small things:The paper napkins, although embossed with hotel logo were cheap and very small. Loo roll not great either
This is a fantastic hotel and I’m so delighted we stayed there. It’s in a league of its own. The service was exceptional and staff went out of their way to make us feel comfortable. Breakfast was lovely with great yoghurts and muesli, nuts, seeds, eggs, cold cuts and bread. We had dinner at rooftop restaurant one night. Also very good. Beds large and comfortable. The building has been tastefully redesigned as a hotel with cute, intimate spaces. There’s a lolly jar and drinks in library. I liked the central location near good restaurants and museums and near the metro. What more can I say!
Stayed in March 2024
Reviewed: March 18, 2024
Robert
United States of AmericaThe closet was a bit small, mostly b/c I had a huge hanging bag. The Terrace Bar does allow smoking, but we were able to move far enough away so it worked out.
Staff was very friendly told us to try the Pisco Sour on the Rooftop Terrace Bar which we did right after arriving! It was soooo good we had several. The young musician in the bar was very talented and it was fun to see his family cheering him on. The room was large, clean and modern and the bathroom huge. They also did the nicest thing that we didn't even ask for. We had a late flight (11pm... after a 12 day cruise) and were going to leave our 6 bags of luggage at the desk for the day but they called and let us "stay" in the room! So after we walked around Santiago all day we were able to shower and organize for the flight home before the taxi arrived, that they arranged and charged to the room. Made the forlorn end to our long vacation much more pleasant. Highly Recommend!!
Stayed in March 2024
Reviewed: March 16, 2024
Ute
Germany🤔
Modern, exceptional, central
Stayed in March 2024
Reviewed: March 13, 2024
Ella
New ZealandNothing
Staff wonderful and attentive, property immaculate.
Stayed in March 2024
Reviewed: March 11, 2024
Kevin
AustraliaVery friendly staff great beds and a good location
Stayed in March 2024
Reviewed: March 11, 2024
Sean
United States of AmericaLoved the location and the staff
Stayed in March 2024
Reviewed: March 8, 2024
Dominic
United KingdomGreat hotel. Would be great if could have a small pool/ bathing area.
Lovely building in great location.
Stayed in February 2024
Reviewed: March 4, 2024
Teresa
United States of AmericaNothing. It was all wonderful
We loved everything about the hotel. The staff was incredibly helpful and the breakfasts were amazing!!!
Stayed in February 2024
Reviewed: March 2, 2024
Fiona
AustraliaI don’t realise until the second day I could order a barista style coffee at breakfast… I should have known… but I would have appreciated an outright offer of a decent coffee first up! (Having said that there is Nespresso in the room) I had two visits to the terrace which was lovely … I think some bar snacks would be good with the excellent drinks menu!
Beautiful hotel, understated elegance but very comfortable !! Bed and bathroom excellent. The concierge was extremely helpful and I had two wonderful “high pressure” massages.
Stayed in March 2024
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