Carlos Bories 278, 6160000 Puerto Natales, Chile
#13 of 48 hotels in Puerto Natales
Guests' ChoiceBased on 54 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.7
Value for money
9.2
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 20, 2024
Lowe
IrelandBreakfast was not very interesting or generous
All good
Stayed in February 2024
Reviewed: January 21, 2024
Steve
United States of AmericaNothing to say here.
Perfect place for a night or so. Front desk was very friendly. Standard room but the shower was awesome. Bed comfy enough. Decent breakfast. Good wifi. Location is good. Having free parking was nice. Overall a good stay and I would stay here again.
Stayed in January 2024
Reviewed: October 24, 2023
Rachael
IrelandThe rooms were slightly dated but they were super clean and the bathroom was modern.
Clean, peaceful, warm, great breakfast and very friendly staff. Underfloor heating in the bathroom was such a treat in such a cold climate!
Stayed in August 2023
Reviewed: September 11, 2023
Lucia
BrazilMy room was close to the reception so at night I heard people walking all the time and speaking with the receptionist.
Staff was very nice! Evelyn was always greeting me with a smile and was super available! One day I woke up late and my tour was already coming, they made sure I had something to eat on my way! They also provided a very early breakfast when I had a tour coming an hour earlier than the restaurant would be open. So I highly recommend it!
Stayed in September 2023
Reviewed: August 13, 2023
Fabian
GermanyRooms a little bit tiny.
Friendly staff, nice location in the heart of Puerto Natales. All good for a short stay!
Stayed in August 2023
Reviewed: June 16, 2023
Piotr
Denmarksuper nice hotel, very clean, very warm perfect location close to the city center and lake view. they also had the niiiiiicest and most helpful receptionist ever! thank you for having us there
Stayed in June 2023
Reviewed: April 27, 2023
Shomel
New ZealandWish we could have paid for a shower after returning from our hike but reasonable for them not be able to provide this
The staff were always keen on helping wherever possible. And they were very accommodating. The rooms were spacious, comfortable, and great value for money!
Stayed in April 2023
Reviewed: April 7, 2023
Lm
United States of AmericaThe hotel needs to upgrade to room card keys.
Clean, modern, and convenient location
Stayed in March 2023
Reviewed: April 1, 2023
Dylan
CyprusNicest place we stayed. Bathroom was beautiful. Nice to have a hot shower with water pressure. Breakfast was great. Bed and room clean and comfortable. Staff super friendly and helpful
Stayed in March 2023
Reviewed: March 18, 2023
Helena
United States of AmericaGreat location in town , close to restaurants, they accommodated us for early breakfast - requested due to early tour departure to Torres Del Paine.
Stayed in March 2023
Reviewed: February 26, 2023
Loreto
Francevery good breakfast and friendly staff
Stayed in February 2023
Reviewed: February 8, 2023
Paul
United States of Americalocation
Stayed in February 2023
Reviewed: January 10, 2023
Conor
IrelandNot much to not like! I recommend
Location right in the centre, staff very helpful and friendly, good breakfast, and very accurate to the pictures shown online. It's exactly as I expected which is a good thing! I was only there for one night passing through and for this it was perfect. Particular shout out to the receptionist who was very helpful!
Stayed in January 2023
Reviewed: December 26, 2022
Danielle
United States of Americaperfectly located (within 5-15 minute walk of everything you may need) and the friendliest staff. kept our bags safe in storage while we did the W trek. delicious breakfast and great vibes. definitely stay here!
Stayed in December 2022
Reviewed: December 1, 2022
Katherine
United States of AmericaA little hot until we figured out we needed to open the window wide and keep it open. Breakfast scheduled time is OK but we prefer to arrive when we are ready.
Comfortable beds, very clean, free lemon water and tea and coffee whenever, nice space.
Stayed in November 2022
Reviewed: October 9, 2022
Taewoo
ItalyNothing!
The staff are kind and good. The room is clean and comfortable. If I could visit Puerto Natales once again, I will stay in this hotel again!
Stayed in October 2022
Reviewed: August 3, 2022
Martin
Czech RepublicRooms are small for travellers with big bags
Very good hotel staff, very good breakfast
Stayed in July 2022
Reviewed: June 22, 2022
Saundra
Irelandcredit card machine not working
very comfortable rooms, great beds & fab breakfast
Stayed in June 2022
Reviewed: April 4, 2022
Madhura
United States of AmericaNothing.
Great location, wonderful staff, comfortable rooms, delicious breakfast.
Stayed in March 2022
Reviewed: March 26, 2022
Hien
GermanyReceptionist was terribly rude when checking us in
Comfortable rooms and beds, nice bathroom and good breakfast
Stayed in March 2022
Reviewed: March 26, 2022
Jennifer
United States of AmericaNothing
Everything. The staff were absolutely incredible - best in class! Breakfast was delicious, and the location was perfect.
Stayed in March 2022
Reviewed: March 20, 2022
Madhura
United States of Americanothing.
Everything- friendly staff, comfortable rooms, great location, excellent breakfast.
Stayed in March 2022
Reviewed: January 21, 2022
Mark
United KingdomBeds were a bit dated.
The location was perfect between the shore and the shops. Free parking was definitely a bonus. Breakfast was very good.
Stayed in January 2022
Reviewed: March 25, 2023
Ivan
United KingdomVery bland. Like a business hotel. There are many hotels with better views and/or more character.
This is a perfectly good hotel just rather bland. Clean with good breakfasts.
Stayed in March 2023
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