The bathroom was passable at best

This place is a relic of the past since it was not destroyed by the volcano and flood in 2008 since it sits on high ground. All old-time wooden construction. Interesting place to stay in

Stayed in March 2024

It’s dated and noise carries. Not as quiet as some would want.

Cordial people, good views of the surrounding area, clean, and the bed was very comfortable.

Stayed in January 2024

The rooms are very small as is the bathrooms. Fittings are old and should be updated. The walls are very think and we have noisy neighbors upstairs and it sounded like they were in the room. A bit pricey for what you get but then so is most of Chile...

This is a quaint old hotel with small wood paneled rooms. It has a lot of character and the staff is extremely helpful.

Stayed in November 2023

Unresponsive to a follow up inquiry about lost items

Stayed in December 2023

Breakfast is very basic.

Stayed in October 2023

It feels more like a big guest house than a hotel. There was no shelf in the bathroom to put our toiletries on. The water in the shower was hot only after a few minutes. There were no shades on the bathroom window. Wardrobe was quite old-school, although it fits to the traditional style of the hotel. At the breakfast, milk was initially missing, when we asked for it, they brought it. Wifi was not working with the provided password, but we didn't ask about it (mobile net was good enough for us).

They served the breakfast on our table. It was a fine cold breakfast (no eggs, but ham, cheese, jam, cereal etc + coffee, tea, juice). The portion was not too big, not too little, we didn't try to ask for more. Room was quite big. Although at the edge of the small town, still a few minutes by foot to a few restaurants.

Stayed in November 2022

No blind on the bathroom window, and there is a house opposite. We felt like we were being treated like children, no eating or drinking in the rooms so we had to move to a cold room to drink a glass of wine. We were also constantly observed whilst eating breakfast.

Comfy bed and warm room. Good breakfast and nice view from the room. Lots of parking. Nice large room and bathroom.

Stayed in June 2022

The hot water didn't work upstairs A bit too expensive for what it offered

Comfortable beds and good breakfast

Stayed in June 2022

I es comfortable

Stayed in February 2022

A warm shower would have been appreciated. A problem that apparently exists already for a longer time. We have been traveling for 2 months through Chile on our bikes. This has been one of the more expensive overnights (we paid nearly 95 euros). We don't think the price is in line with that what is offered in the bathroom..

Very pleasant staff, nice old building with a good atmosphere. Rooms are spacious and pleasant. Excellent breakfast service

Stayed in January 2022

Mi Casa is a wonderful place to stay and I highly recommend it. We arrived early, and the staff were friendly and accommodating. They gave us coffee, and prepared our room so that we could check in early. The hotel is beautiful, and warm with lots of nice woodwork. Beautiful views of the volcano and town, and just a few minutes walk from markets and the waterfront. Staff were incredibly warm and friendly.

Stayed in January 2024

Nunca! (Be aware that the walls are very thin...)

Todo!

Stayed in November 2023

good

Stayed in October 2023

imagine an old wooden cabin and all its sounds, now multiply it’s size and imagine there’s 20 people living in it. our room was under the staircase, it was extremely noisy with people going up and down the stairs.

warm and comfortable. nice breakfast. we arrived late in the evening with the ferry and we’re still able to check in.

Stayed in March 2023

Cold / hot shower intermittently Reception staff were rude when room was different to the advert on booking.com (twin instead of double), and took offence to a request for a discount in compensation. Blinds are semi-transparent in room (lack of privacy)

The room was spacious and clean Good breakfast Offered tea when waiting in lounge after checkout

Stayed in March 2023

the owner was horrible. first, because we paid by credit card, he charged us a 19% tax. other hotels have charges 3-5% if we use a credit card. still other hotels have waived this 19% tax if we show them our immigration form. he refused. lastly, in almost every place I stay, I am able to get a coffee and bring it to my room while I get ready. he refused and said I could only have coffee in the restaurant

nice building and most of the staff helpful

Stayed in February 2023

Heating was not sufficient. Radiator in room but there was no heat at all in the early morning hours. Breakfast was included so I specifically asked the girl at check-in did they have eggs at breakfast. She said yes. So we were shocked when there were no eggs, then we asked the waiter, and he said eggs are 1000 CLP each egg additional charge. That was very disappointing.

The location is good and convenient.

Stayed in April 2022

Nothing.

Welcoming staff, pleasant location, comfortable room, great wifi, nice breakfast.

Stayed in April 2022

We arrived very late from Quellon by ship. We tried to call the staff so we could get in to our room but no one would answer. We had to spend hours inside our car and only at 7:00 in the morning were able to get inside and rest a bit before checking out.

People were nice… once they actually opened up the door

Stayed in February 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in January 2023