Sector El Desague Lago General Carrera, Aldana, Chile
#2 of 4 hotels in Aldana
Guests' ChoiceBased on 14 hotel reviews
8.8Cleanliness
9.1
Comfort
9.3
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 14
Reviewed: January 30, 2024
Monika
SwitzerlandEverything was perfect.
Great location, right next to the lake with its own beach. Large rooms with comfortable beds.
Stayed in January 2024
Reviewed: April 17, 2023
Simon
Chiletodo ok
La vista!
Stayed in April 2023
Reviewed: January 29, 2023
Nick
Australiawhat a great little break for the Carretera
Stayed in January 2023
Reviewed: January 12, 2023
Cbro5594
AustraliaThe host was great! It's a truly majestic spot to stay when travelling la carretera austral :)
Stayed in December 2022
Reviewed: November 19, 2022
Alicia
United States of AmericaThere is no on site staff after 2pm. Miguel is available via WhatsApp remotely, a prepared breakfast is available between 8:30 am -10:30 am, if you need it earlier, then supplies are left for you to prepare, the driveway is extremely steep especially when you exit onto route 7.
The setting was incredible with the mountains and lake view, very peaceful.
Stayed in November 2022
Reviewed: December 18, 2023
Rodrigo
BrazilSuper cold floors, you can’t be barefoot in the room. Low shower pressure. Energy fell and I had to look for the master switch to turn it on again. No instructions from the property.
The view is great
Stayed in December 2023
Reviewed: January 2, 2023
Lukas
SwitzerlandHuge rooms but small beds (just enough for a couple, not enough considering our baby who sleeps with us). Poor water pressure in the shower. Ceramic floor doesn't really do for a cosy experience, and considering the plastic table in the dining room - the place has huge potential but is not half way there.
Location is perfect, a quite beach on the lake, also very centric in the three-lakes region. Yummy home-made bread for breakfast.
Stayed in January 2023
Reviewed: December 10, 2022
Sing
United States of Americahard to get into the property but the host give picture directions. Need to learn the trick to get hot water. Need to turn on converter to get electricity to charge electronic device. A bit primitive.
property facing lake, beautiful landscapes.
Stayed in November 2022
Reviewed: February 14, 2022
Klaus
United States of Americadifficult access and limited amenities
beautiful location
Stayed in February 2022
Reviewed: April 6, 2023
Yory
IsraelThere are no comments available for this review
Stayed in April 2023
Reviewed: February 14, 2023
James
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: January 27, 2023
Nils
ChileThere are no comments available for this review
Stayed in January 2023
Reviewed: January 21, 2022
Kristen
United States of AmericaThere are no comments available for this review
Stayed in January 2022
Showing 1 - 14
Torremolinos, Spain
Nørre Nebel, Denmark
Albenga, Italy
Creel, Mexico
Cananéia, Brazil
Tracino, Italy
Tägerwilen, Switzerland
Jagna, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content