Roger de Flor 2770, Las Condes, 7550179 Santiago, Chile
#29 of 209 hotels in Santiago
Guests' ChoiceBased on 200 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.2
Value for money
8.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Christopher
United KingdomBreakfast was disappointing apart from the fresh fruit. Mostly processed food and pans full of frankfurter sausages that looked as if they had been around for days.
Room was fine. Swimming pool on top floor was a great bonus. Water fountains freely available. Efficient organisation of a day trip into the Andes. It felt like a really safe area and there were several quite good restaurants nearby. Not far from the Costanera skyscraper and shopping centre. Close to metro and easy to get into the centre of Santiago.
Stayed in February 2024
Reviewed: April 15, 2024
Sophia
United States of AmericaIntersection streets- constructions are in progress
Location- walking distance to shopping, restaurants and subway station. A very nice and safe neighborhood.
Stayed in March 2024
Reviewed: April 14, 2024
Geoffrey
United States of AmericaNothing
Location, safety, value and ambiance
Stayed in March 2024
Reviewed: April 4, 2024
Helen
United States of Americabreakfast very good, room clean, location excellent, hotel staff amazing and super helpful!
Stayed in March 2024
Reviewed: March 30, 2024
Hannah
AustraliaRooms are spacious, well kept and modern. Staff friendly.
Stayed in March 2024
Reviewed: March 25, 2024
Anni
NetherlandsI could not think of anything
Extremely helpful and friendly staff!
Stayed in March 2024
Reviewed: March 25, 2024
Martin
IrelandMinor confusion checking in and out
Very good location Room was very comfortable Staff very friendly Breakfast pretty good. Will get you an omelette if you ask. Small pool on roof can do lengths and sit out also - relaxing Lots of interesting eating options within walking distance in every direction
Stayed in March 2024
Reviewed: March 21, 2024
Queen
United KingdomOn arrival we requested to take the payment of the rooms, the receptionist agreed to take the payment but later during checkout they said they only took guarantee from 3 of us with our 3 different credit cards. It became a nuisance while checking out and I felt this could have handled more diligently. Express checkouts are not outdated and the hotel needs to upgrade and they need to have clear communication
Very good location and spacious rooms and restaurant had many options for lunch and dinner
Stayed in March 2024
Reviewed: February 23, 2024
Louis
United States of AmericaThe last night of staying there on Booking, they didn't give us maid service, I was staying there 3 previous nights with tour company, and had very good good experience, but the extra night on booking no maid service, which I paid more money then standard!!!!
The central location of the hotel, the breakfast menu was very good.
Stayed in February 2024
Reviewed: February 20, 2024
Masud
United States of AmericaDinner menu items
Breakfast, Room
Stayed in February 2024
Reviewed: January 13, 2024
Christianne
United States of AmericaThe personnel was excellent!
Stayed in January 2024
Reviewed: December 24, 2023
Walter
SpainThe water in the swimming pool was dirty.
Large and comfortable room. Well-designed bathroom. Courteous staff. Dinner at the restaurant was excellent. The Pullman was far better than any of the hotels where I stayed this year in Europe or North America.
Stayed in December 2023
Reviewed: December 7, 2023
Giorgio
ItalyFriendly staff - easy to walk to underground and to congress center
Stayed in November 2023
Reviewed: December 2, 2023
Shah
United States of AmericaEverything
Stayed in November 2023
Reviewed: December 1, 2023
Andres
United States of AmericaThe gym could be updated and enlarged. It needs new ellipticals and weights. Also the location is relatively far from the old city center but there is access to public transportation.
Nice staff, good location next to restaurants and shops and to large green areas to enjoy nature. Room was a suite which was large with all the amenities and very comfortable. The breakfast was great with friendly staff.
Stayed in November 2023
Reviewed: November 10, 2023
Maria
United States of AmericaLocation, breakfast, ambiance
Stayed in November 2023
Reviewed: November 6, 2023
Christine
United States of AmericaLarge, quiet rooms. Extremely comfortable beds. We received a very generous upgrade and enjoyed the enormous suite with spectacular view of the city and mountains.
Stayed in November 2023
Reviewed: October 30, 2023
Athena
AustraliaEverything
Stayed in October 2023
Reviewed: October 18, 2023
Roberto
United States of AmericaNo coffee machine or kettle water heater for tea or coffee inside the room. You need to go down just to get free coffee or tea
Near the skycostenera
Stayed in October 2023
Reviewed: September 11, 2023
Muna
GermanySafe location and clean/ modern room
Stayed in September 2023
Reviewed: September 4, 2023
Elizabeth
ChileSolo que en la entrada estan arreglando la calle
Habitaciones amplias y comodas
Stayed in September 2023
Reviewed: September 3, 2023
Gabriela
BrazilLocation and comfort
Stayed in August 2023
Reviewed: August 20, 2023
Ricardo
BrazilVery modern, good location, very close to the subway station.
Breakfast was good.
Stayed in August 2023
Reviewed: June 23, 2023
Armen
ArgentinaI did not like the fact I was charged with an extra during check out due to "volatility of CLP/USD exchange rate" . The Hotel should ve had honor the initial amount from the reservation.
Breakfast superb , location superb plus (4 blocks away from major mall, 1 block away from subway) , Room : the one with 2 twin beds were super spacious and comfy.
Stayed in June 2023
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