Calle El Alcalde No. 15, Las Condes, 8320000 Santiago, Chile
#24 of 209 hotels in Santiago
Guests' ChoiceBased on 106 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Ahmed
FranceExcellent breakfast, beautiful room and great swimming pool !
Stayed in May 2024
Reviewed: April 17, 2024
Digno
United States of AmericaPerhaps check in could have been a bit quicker, but I was part of a cruise party of many and that would have been asking too much! Overall excellent property and fantastic staff and location!
Location and facilities were excellent. Staff was very friendly and professional!
Stayed in March 2024
Reviewed: February 14, 2024
Kwok
United States of AmericaNothing
Thank you for the outstanding and exemplary service. You went far and beyond to make our stay so wonderful. The extra-special services from Lucila, Andres, & Pablo were so kind. The afternoon tea “out of season” was great and exactly what we had hoped for! We hope to be back soon in the future!
Stayed in February 2024
Reviewed: January 14, 2024
Mark
United Kingdomplace was getting a little worn at the edges
excellent breakfast , although coffee was not good. staff very good
Stayed in January 2024
Reviewed: December 23, 2023
Martín
ChileExcelente trato del personal
Stayed in December 2023
Reviewed: October 17, 2023
Gabriel
BrazilEverything was great! Loved the place. Special thanks to Ambrosio, who assisted us and made our stay super amazing!
Stayed in October 2023
Reviewed: August 26, 2023
Joaquín
ArgentinaThe pool and jacuzzi was so cold. We couldn’t use te jacuzzi at all.
Everything, the room, facilities and breakfast.
Stayed in July 2023
Reviewed: August 8, 2023
Carlos
BrazilNothing to say
Location and employees
Stayed in August 2023
Reviewed: July 18, 2023
Caio
BrazilCesar is a friendly gentleman that has welcomed us every single day! Thanks a lot!
Stayed in July 2023
Reviewed: June 20, 2023
Browne
United KingdomEverything was outstanding
Breakfast was unbelievable, no request was too great and we were never made to feel anything other than the most treasured guests! The swimming pool area is amazing.
Stayed in June 2023
Reviewed: June 8, 2023
Denis
Brazilnothing
perfect
Stayed in June 2023
Reviewed: March 27, 2023
Damaris
United States of Americathe SPA is very limited
excellent service attention to detail and professional staff
Stayed in March 2023
Reviewed: March 20, 2023
Michael
United States of AmericaHotel could use a refresh in places. Would have preferred 2 sinks in the bathroom.
Great location and staff. Everyone was very helpful and friendly. Room was spacious.
Stayed in February 2023
Reviewed: February 8, 2023
William
CanadaThe Hair Dryer was bad, very bad! otherwise excellent
Stayed in February 2023
Reviewed: February 2, 2023
Scott
United States of Americasome of it needed more maintenance and upkeep to stay pristine like fixture in workout room hanging out of ceiling, no tp in bathroom floor 15, out of soap, mouthwash? more upkeep needed
good location
Stayed in February 2023
Reviewed: January 22, 2023
Samantha
Brazillocation
Stayed in January 2023
Reviewed: December 27, 2022
Jonathan
Puerto Ricodisappointing breakfast buffet
nice staff and location
Stayed in December 2022
Reviewed: December 22, 2022
Jose
Ecuadorpool area, specially the jacuzzi very outdated. Food not so great.
very friendly & professional staff
Stayed in December 2022
Reviewed: December 6, 2022
Hannah
United KingdomNothing!
Lovely hotel
Stayed in November 2022
Reviewed: November 6, 2022
Jesus
United States of AmericaGreat location, facilities, and staff.
Stayed in November 2022
Reviewed: October 31, 2022
Pablo
Chilenothing, maybe the bartender must prepare better pisco sour
everything was perfect, but the most… people and the kindness of them
Stayed in October 2022
Reviewed: June 21, 2022
Filipa
Chilethe bar and bedroom
Stayed in June 2022
Reviewed: June 19, 2022
Giuliana
Brazilthe quality of toilet paper, the worst quality, the size of the towels, to small.
location instalation
Stayed in June 2022
Reviewed: June 1, 2022
Marinela
Chiletodo sobretodo la atención
Stayed in May 2022
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