Eberhard 333, 6160000 Puerto Natales, Chile
#18 of 48 hotels in Puerto Natales
Guests' ChoiceBased on 437 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.6
Value for money
9.1
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Marcos
BrazilNothing
This hotel is just perfect. Near everything (amazing restaurants and coffes nearby), all new, comfortable bed, beautiful view, excellent breakfast, friendly staff. Nothing to complain. There is a rooftop bar (no noise!) and they gave us a free welcome drink, amazing to enjoy the sunset view.
Stayed in April 2024
Reviewed: May 7, 2024
Anthony
Trinidad and TobagoVariety in breakfast options was limited; construction of the hotel allows for noise travel e.g. from room upstairs and flushing of toilets
Check-in, housekeeping, location
Stayed in April 2024
Reviewed: May 6, 2024
Matthieu
FranceThe room was a bit too small when you travel with two suitcases but this was not a huge problem
Amazing location in the center of the town Great hotel design that matches with the nearby nature Helpful and friendly staff Wow view from the rooftop
Stayed in April 2024
Reviewed: May 2, 2024
Amy
United KingdomNo information about tours or what to do whilst staying there. The hairdryer in the room wasn’t very good at all, which was a shame because the shampoo they provided was really good quality!
Great location super clean and friendly staff oh and really great breakfast with an actual coffee machine which did great coffee!!
Stayed in March 2024
Reviewed: April 19, 2024
Amanda
AustraliaThe design of the building meant that sounds seemed to echo around, and you could hear loud talking either from downstairs in reception or upstairs in the bar.
The person on reception was very friendly, welcoming, and helpful. The rooftop bar and deck gave a fabulous view down towards the water and the mountains - great place to watch h the sunset with a welcome drink.
Stayed in April 2024
Reviewed: April 19, 2024
Wei
ChinaStay at Hotel Vendaval from 3 April 2024 On the morning of April 4th, the young man on duty was very warm and considerate, and he printed out the color documents for us to buy the tickets of Bainei Park online. In particular, I would like to commend the difficulties we encountered in buying the bus tickets to Argentina. The ticket lady said that we could not buy the tickets because we did not have AVE, and we were very anxious and unable to speak the language, so we immediately went to the hotel service boy for help. He carefully helped to find a solution on the Internet, and finally found the Chinese Embassy to call, proving that the conductor had made a mistake, it was a misunderstanding. But the hotel waiter brother must be commended, thank him for his help to us! Retirees in Beijing
Stayed in April 2024
Reviewed: April 19, 2024
Enni
ItalyVery minor thing - if you don't wake up early for breakfast you might risk missing out on some of the food.
The staff was great and helpful, especially Diego. The room was very clean and cosy. Breakfast starts early which is perfect if you have an early hike/tour.
Stayed in April 2024
Reviewed: April 17, 2024
Marta
SwitzerlandThe breakfast could be improved
Tastefully designed room with a warm atmosphere and friendly staff
Stayed in March 2024
Reviewed: April 16, 2024
Debaditya
United States of AmericaNothing
"breakfast," "room," and "view"
Stayed in March 2024
Reviewed: April 16, 2024
Cindy
CanadaThe hotel is very conveniently located. The staff are very friendly and helpful. It’s a great option for a few nights.
Stayed in March 2024
Reviewed: April 15, 2024
Cecilia
United States of AmericaThe shower in our room wasn’t sealed well so anytime we showered the bathroom would have water all over the floor.
The location is amazing! Close to everything you might want in town. The staff is super helpful and the morning breakfasts were delicious. We had a room with an amazing view of the city, water, and mountains.
Stayed in April 2024
Reviewed: April 14, 2024
Holly
United KingdomNothing!
Don’t hesitate to book this place, especially if you are using it as a base from which to trek. The beds were some of the comfiest I’ve ever experienced, fantastic shower, wonderful breakfast and super helpful and friendly staff who even brought our the bags we’d left for 4 days into our new room so they were waiting for us. The location was perfect, just across the road from a brilliant hiking kit rental shop. Super central but quiet inside the rooms. Perfect stay!
Stayed in April 2024
Reviewed: April 10, 2024
Lisa
AustraliaBeautiful rooms, loved the styling and decor. Very comfortable beds too!
Stayed in April 2024
Reviewed: April 10, 2024
Nick
United KingdomAmenable, friendly staff. Flexible and helpful. Hotel was happy to keep some of our things while we went trekking. Recommended good restaurants. Easy to walk to good restaurants and shops. Roof top bar.
Stayed in February 2024
Reviewed: April 7, 2024
Kate
AustraliaComfortable, clean, super friendly helpful staff. Great location, breakfast starts early if you have to get out to an excursion which is handy.
Stayed in April 2024
Reviewed: April 7, 2024
Joanne
United KingdomExceptionally friendly front desk- very helpful. Nice room bit unusual. Great view
Stayed in April 2024
Reviewed: April 6, 2024
Donnathayer01
United States of AmericaEverything was perfect. Staff ( especially Higo) were extremely nice and helpful. Nice touch eith the welcome drink at the rooftop bar! Bartender( Carolina) made excellent drinks!
Stayed in April 2024
Reviewed: April 4, 2024
Mark
United States of AmericaThe room was super cozy, the staff is amazing, specially Jairo! He was super knowledgeable and friendly, he legit cared about giving great suggestions!
Stayed in April 2024
Reviewed: April 2, 2024
Derek
AustraliaBreakfast was out of hot food and clean plates 1 hour before the ending time
Great location and atmosphere
Stayed in March 2024
Reviewed: April 1, 2024
Gustavo
BrazilI loved all
The hotel is very beautiful, the room is fantastic, the breakfast is great.
Stayed in March 2024
Reviewed: March 31, 2024
Olivia
United States of AmericaThe staff were so friendly and helpful. The breakfast was delicious, and the room was clean and cozy.
Stayed in March 2024
Reviewed: March 30, 2024
David
United States of AmericaRooms pretty small.
Room had everything you'd need to relax and get rest after a hard day of hiking!
Stayed in March 2024
Reviewed: March 27, 2024
Nugent
United States of AmericaThey showers leaked all over the floor.
We stayed here for the night before we left for the W trek and the night after we got back. The room was spacious and bed was very comfortable. We especially loved how the staff held our suitcases while we were hiking and then when we returned (at around 11pm), they had already taken our bags up to our room.
Stayed in March 2024
Reviewed: March 27, 2024
Johann
GermanyExcellent and helpful staff!
Stayed in March 2024
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