Requested egg breakfast without ham, but received diced ham mixed in with scrambled eggs and a strand of black hair on the plate under the food. After I picked out a lot of the ham and noticed the hair, I didn't eat another bite. No safe (lock box) in the room for valuables.

Facilities as indicated in photos, newer, well maintained, clean and functional as expected. Outdoor pool, Samsung air conditioning unit, and hot shower in the room facilitated much needed relaxation. Room was quiet at night, comfortable bed and pillows, clean, no foul odors, no insects, nothing to distract from having a pleasant stay and a good night's sleep.. From the Santa Fé bus station, we walked about 15 minutes to the hotel and the receptionist was nice enough to allow us to check into the room at about 2 PM. Note: At Check-in, receptionist inserted my Credit Card into the hand held credit card machine, but was declined. Bad internet connection? A few minutes later, we tried again, still declined. We were allowed to enter the room to relax and try making the payment later. The receptionist sent a link to my cell via WhatsApp to pay via the Wompi payment app. When I used the Wompi payment app, I have the option to pay with my credit card stored electronically on my cell in my digital wallet, but that too was declined. We then returned to the office, tried again with the handheld device, and again it was declined. In the reception area, I tried to use the Wompi payment app on my cell again, but that was declined again. Can you imagine the frustrating experience? We thought we would have to leave the hotel and not be able to stay because we didn't have any cash. **Solution: I tried using the Wompi payment app on my phone again, but this time I made a little change. After I selected my credit card in the digit wallet on my cell as the payment method, and the credit card information automatically populates into the payment app fields, I deleted the blank space between each series of four digits in the 16 digit credit card number. The payment was then sent, received, and completed without rejection. Incredible, what a relief! System glitch? Don't know, but probably a good idea to mention the ordeal to Apple my cell phone manufacturer.

Stayed in March 2024

Neighborhood and the walk to town. Once inside the property, great.

Great place and great staff. Not.great neighborhood and a bit.of an uphill.walk to town...but we are 80's. Tuk-tuks readily available and Inexpensive. Overall, really a good stay.

Stayed in February 2024

Was noise at night

Nice location and good service

Stayed in April 2023

great value service and friendly staff

Stayed in January 2023

the bedroom has a big bed

Stayed in December 2022

no hot water in the room (wasn't working), internet had no connection in the room

the beautiful pool, delicious breakfast, the staff very friendly

Stayed in July 2022

Rooms are all on the ground floor so if you happen to have a neighbour who has been out partying and comes back late, it is pretty easy to get your sleep disturbed by the noise.

The hotel is very stylish and location was fantastic for what we needed; quick in and out of the city. Staff were very attentive and helpful. Breakfast was authentic regional food, well cooked and plenty. I asked for coffee to take with me and there was no problem in filling up my flask! which was very helpful as we were facing a 6h road trip ahead.

Stayed in April 2022

The staff are very friendly, welcoming and attentive. The finca is a located a short walk outside of the town centre and the immediate surroundings are not the nicest, but the finca itself is nice and comfortable.

Stayed in April 2024

Loud Music from next door finca all night until dawn. No sleep

Lovely pool, comfy bed, nice breakfast

Stayed in January 2024

The internet is really bad, and sadly there’s not a lot of options when it comes to the bar. They only sell beer. The food is ok, the advertisement and pics online are kind of fake.

Nice and clean rooms, good location.

Stayed in December 2022

pool was not enough for the amount of rooms in the hotel.

people were really good at taking care of people in the hotel.

Stayed in March 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in September 2023

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Stayed in July 2023

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Stayed in May 2023

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Stayed in February 2023

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Stayed in December 2022

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Stayed in January 2023

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Stayed in August 2022

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Stayed in May 2022

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Stayed in April 2022

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Stayed in January 2022

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Stayed in January 2022

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Stayed in December 2021