It is right in the center of the old city. If you want to go out at night, you have to walk at least 20 min or take a taxi. The room was big and comfy, but, we booked 2 rooms with double beds and the beds were 2 single ones to each room. We asked the receptionist about it and she told us that they don't have any double beds in the hotel. She informed the staff and they came and put a buffer between the beds. It was Okey -ish but not what we expected.

It is right in the center of the old city.

Stayed in March 2024

That i couldnt use the sauna in the morning although it was supposed to be turned on

Location, view, room and comfy bed, good-sized bathrolm, quiet, good breakfast buffet

Stayed in March 2024

My wife's eye sight isn't great. A couple of times she didn't see stairs that were ccovered with the same dark carpet as the hallway floor and nearly fell. A stripe in a brighter colour or a metal strip at the top and bottom of the stairs would help to alert people with poor eye sight, whose vision is not so bad that they would qualify to use a cane. It's not the Hotels faulr. We come across this problem alot

Staff was very friendly and helpful. There was a kettle in the room Lovely decorated

Stayed in February 2024

Needs attention, breakfast could be improved. Overall not woth the money and 4-star ranking

Nice staff Good location not far from main street

Stayed in September 2023

Breakfast could be better

Very nice hotel close to city center (uphill). Public balcony to chill and with nice view. Spacious rooms

Stayed in October 2023

As Americans, we misunderstood the use of the term 'spa' and assumed that there would be hot tub/whirlpool facilities at the hotel, since the town contained hot springs.

Historic building. The beds were comfortable. The shower and amenities in the bathroom were above average. The staff gave us restaurant recommendations and helped with how to manage parking during and after our stay.

Stayed in September 2023

Great value for the money. Extremely helpful stuff

Stayed in September 2023

The smell of the bathroom but that's probably because of the waters and the pool that for me it was cold.

The location was very good and we had a great view from our window, the beds although old style they were very comfortable and also the pillows, spacious bedroom, tasty breakfast. They offer also a lot of room facilities like vanity set and bathrobes that where in a bag to keep clean. I definitely suggest to book a parking place if you come by car.

Stayed in September 2023

in the room there is a lot of noise from the drained water in the wall, horror

I really liked the view from the restaurant of the city, forest and mountains, the landscape is mesmerizing, excellent food, tasty, clean, cozy

Stayed in September 2023

I was surprised to see that the tea/coffee in the room was chargeable - first time I've ever seen that.

The hotel is beautiful - it has a fantastic classical exterior and interior. The room was spacious and well equipped. Breakfast was good.

Stayed in August 2023

I booked a room with Spa in a really famous Spa city, famous for the benefits of the thermal waters, with high temperature waters... and the Spa water is too much cold that you can not stand it more than 3 minutes inside (even in summer), nobody there to help you with the waterfalls and so on... really disappointed with this ... I could afford the money (&time) of the Spa access to entrance the city Spa. please, if someone from the hotel read this comment, do not switch the ambient music before 8 am...

the stuff really kind, explained to me how to get there from train station, the bed supercomfortble, really clean, just right in the center but a bit hidden to be more quiet, no noise around in a room with views to a hill, all facilities provided

Stayed in August 2023

Very steep and crowded road to the hotel

Location, spa and swimming pool, very helpful staff

Stayed in August 2023

The staff wasn't nice when I asked for help with my suitcases no one helped. The hotel is not accessible for strollers. The queen bed has 2 twin beds

The rooms are big. Breakfast is nice. The location is good, near the main street.

Stayed in August 2023

The place was perfect closed to everything, the bed was so confortable..Everything was great . I recommand this hôtel so Nice.

Stayed in August 2023

The breakfast

The room, The building, the staff

Stayed in July 2023

Well, there is kettle in the room but tea and coffee are provided for 30 Kr per cup. That is called greediness :) Sauna is opened from 17:00 Booking.com advertise this hotel as “доступ в оздоровительный центр включен в стоимость». What is that? Sauna and little swimming pool? It was misleading, I chose this hotel for the reason that there is more than that. Instead we payed 600 Kr per person for the spa at the Thermal Hotel. Spa Hotel Schlosspark is a nice hotel but booking.com should give more precise description, such as tea and coffee cost 30 Kr per cup and access to sauna and swimming pool included, not to the health centre

The hotel staff is very friendly and caring, and speak several languages including Russian. We have lacked shower gel and safe was locked upon arrival - the receptionist came to fix it immediately. We enjoyed the sauna, little swimming pool and breakfast that was included into the room rate. The hotel has perfect location and is generally good value for money.

Stayed in July 2023

Hotel access road really needs renovation. Room decoration is like from the 70's. In order to get to the swimming pool, which is really small, you need to go through a real labyrinth of corridors. Night shift personel did not speak proper English. No Netflix function on TV.

Hotel is really close to the city center. Breakfast was very good.

Stayed in May 2023

We were supposed to have a superior room (with a free upgrade from standard) , but I am not quite sure what we really got it. The fee for a tea in the room also obscured us a little bit.

Wellness was included, which was quite unusual and pleasant for us. We were settled earlier, without any problems.

Stayed in June 2023

Bathroom utilities and sauna/pool were good, but could be a little bit more clean/refreshed

Very good location Friendly staff Clean and comfortable Very decent breakfast

Stayed in May 2023

the location it's a long distance from the bus station, it's better to take a taxi. WiFi wasn't good. Sauna should work more hours not only at 17.00.

location was very near to the center. Great view from the breakfast- restaurant

Stayed in April 2023

Super, hotel in a very good location 😊

Stayed in February 2023

-breakfast could be vegetarian, no meat please -sauna water with a few scents would be nice

-breakfast -price -location

Stayed in November 2022

nothing special

very comfortable, clean, good equipment

Stayed in November 2022

A few times no one came to clean the room, tea and coffee are not free of charge in the room, even in a suite

Pretty good location, just keep in mind that it's up hill, not easy gor elder people, friendly staff, good breakfast, very good spa-zone where you can have different treatments, small sauna and swimming pool

Stayed in October 2022