Sonnenallee 225, Neukölln, 12057 Berlin, Germany
#195 of 521 hotels in Berlin
Guests' ChoiceBased on 802 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
7.6
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Nick
United KingdomThe room could have been cleaner, the beds a little less hard, and maybe a spare pillow or two.
Nice big hotel. Friendly staff and good facilities. Food and restaurants were good.
Stayed in May 2024
Reviewed: May 21, 2024
Lukas
GermanyVery clean, spacious facilities
Stayed in May 2024
Reviewed: May 8, 2024
Hazaa
Bulgariavery expensive
room excelent location perfect
Stayed in May 2024
Reviewed: May 5, 2024
Jana
GermanySpacious rooms, great gym, friendly staff and if you like Neukölln, this is a good location. S-Bahn also close by.
Stayed in May 2024
Reviewed: May 4, 2024
Boris
SwedenThe price for a bottle of water was 5€. It seems a bit odd nowadays to (over)charge for such a simple service.
A simple one night stay for business or leisure. Clean and simple with friendly and helpful staff. There lobby has a lot of nice art included. Rooms are simple, clean and convenient. Check out the musical offers at the same place!
Stayed in May 2024
Reviewed: April 30, 2024
Violetta
Czech Republicarea
hotel and breakfast
Stayed in March 2024
Reviewed: April 29, 2024
Gary
United KingdomNot much of tech ie charging points, no coffee / tea making ect. Small TV in bedrooms
Fantastic Art Works
Stayed in April 2024
Reviewed: April 29, 2024
Monica
United KingdomVery large so a bit imporsonal
Car parking was very convenient and easy to use. Our dog was very welcome, this is very important for us. Beds were comfortable, bathroom was very nice.
Stayed in April 2024
Reviewed: April 28, 2024
Alain
SwitzerlandA coffee machine or the possibility to boil water should be provided.
Proximity to the conference center.
Stayed in April 2024
Reviewed: April 20, 2024
Claudia
United States of AmericaPeople at the bar
Bar attendants were the only people not polite. Other than that it was great.
Stayed in April 2024
Reviewed: April 13, 2024
Mariama
United States of AmericaI did like that I had an early check-in. I did not like the bartenders who were pretty rude. One of the completely ignored me for a good five minutes. Then did not bother to even bring my drink to me, as she was chatting with her friend the entire time. Whereas the other bartender (male) made sure the man who ordered a coffee was attended to. Also for the price that you pay, I would expect complimentary tooth paste or a tooth brush or even water.
The early-check in process.
Stayed in April 2024
Reviewed: April 9, 2024
Sandra
GermanyOld style
Stayed in March 2024
Reviewed: April 4, 2024
Norah
IrelandThe prices for breakfast and drinks very expensive
Fabulous hotel, beautiful rooms, exceptional design
Stayed in March 2024
Reviewed: April 2, 2024
A
PortugalNothing to say.
I enjoyed the cleanliness, room space and quietness. The location has super easy access to public transports. Specially good if you want to stay around Neukölln. thank you! I will consider it once I go back to Berlin.
Stayed in March 2024
Reviewed: March 25, 2024
Shlomo
Israelhaving a coffe/tea possibilities in the room
clean, good location for the conference, good breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Etienne
GermanyStaff could be friendlier Water costs EUR 5,00 Small TV Could make the room more modern with USB ports
great breakfast nice and modern restaurants shower was good easy for Taxi or taking S Bahn
Stayed in March 2024
Reviewed: March 16, 2024
Andreas
GermanyWhen it gets busy, rooms can get a bit noisy. You hear your neighbors watching TV, having loud conversations on the floors late at night etc. And the property is some years old, what you can clearly see inside.
Clean, generally comfortable, good location for me
Stayed in March 2024
Reviewed: March 2, 2024
M_manly
AustriaAll hotel restaurants closed on Saturday (between 16:00 - 17:00), which is strange in a congress hotel during the fair! No kettle or coffeemaker in the room.
Nice spacey quiet rooms, comfy beds, hotel parking on site. Tasty meals in Estrel Stube.
Stayed in February 2024
Reviewed: February 8, 2024
Angel
United KingdomA lot of dust in the room in the morning
Stayed in February 2024
Reviewed: February 4, 2024
Veis
FinlandLocation
Clean place
Stayed in February 2024
Reviewed: January 21, 2024
Maria
EstoniaLocated in a relatively shady zone. No kettle in the room. No complementary water. Some staff members were not well oriented and seemed unamused.
Exceptionally clean. Optimal temperature in the room.
Stayed in January 2024
Reviewed: January 12, 2024
Mark
United States of AmericaThis is a great top class hotel the rates are reasonable
Stayed in October 2023
Reviewed: January 3, 2024
Magdy
EgyptIt only needed to have a boiler and couple of cups for tea and coffee
I liked the room as a whole it was clean and had a comfy bed
Stayed in December 2023
Reviewed: December 7, 2023
Christian
United States of AmericaPrice for breakfest not approbriate
Overall it was an pleasant stay
Stayed in December 2023
Perros-Guirec, France
Cagliari, Italy
Vieste, Italy
Aberdeen, UK
Petrópolis, Brazil
Pondicherry, India
Santiago, Chile
Vals-près-le-Puy, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content