Reviews of Hotel Astoria, Best Western Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Banegaardspladsen 4, Vesterbro, 1570 Copenhagen, Denmark
#78 of 127 hotels in Copenhagen
Guests' ChoiceReview Score
Based on 1318 hotel reviews
7.9Score breakdown
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Cleanliness
8.0
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Comfort
7.9
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Location
9.4
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Facilities
7.7
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Staff
9.3
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Value for money
7.9
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Free WiFi
8.9
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Reviewed: May 21, 2024
Maria
United States of America12 Reviews8.0“Good hotel”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
This hotel do not have AC, the room was very hot, can not imagine in summer heat how it would be. We opened the windows to sleep but the noises from the street, cars, ambulances was very loud.The hotel is on a very busy street.
The location right is by the train/metro/ bus station, the breakfast is really good and the staff is great.
Stayed in May 2024
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Reviewed: May 20, 2024
Lynda
Australia56 Reviews4 helpful votes7.0“Sadly not again”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Yes the rooms are small and the bed is against the wall but just a small 3 legged table or stool next to the open side of the bed for glasses, phone etc. Just a cheap metal or wood table from ( IKEA ) that the staff can easily move . I'm 5'2 and couldn't reach the ledge above the bed ,when in bed . Sadly the train noise in our room 266 for 5 nights was tiring. We always use eye masks and ear plugs and still heard the trains.
Love that the rooms are still decorated as originally for the train conductors. The lobby decor. Love the Scandi idea of room cleaning only when you want it . Great for the planet. Excellent location for getting around and eating in the Tivoli food hall across from the train station.
Stayed in May 2024
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Reviewed: May 20, 2024
Shibu
United Arab Emirates13 Reviews9.0“Very Good.”- • Business trip
- • Group
- • Standard Room - Non Smoking
- • Stayed 1 night
Would have liked a floor towel in the bathroom. A kettle in the room would be welcome
Many positives: 1) The location is superb. 2) Reception staff was super friendly and super helpful. 3) Rooms were cozy. 4) Breakfast was adequate. 5) WiFi/ Internet access was good.
Stayed in May 2024
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Reviewed: May 19, 2024
Andre
Brazil4 Reviews9.0“Great value and the location is superb”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 5 nights
- • Submitted from a mobile device
The shower with the old plastic shower curtains and no water division that makes the bathroom get all wet.
The best location ever and great breakfast
Stayed in May 2024
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Reviewed: May 16, 2024
Yusuf
Turkey105 Reviews23 helpful votes9.0“A Cosy Stay in Copenhagen”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
For those who are light sleepers, the sound of the trains arriving and leaving the Central Station were audible. For me, this was not an issue due to the fact that I sleep like a corpse.
The location of the hotel is uncomparable to other hotels I have stayed in Copenhagen. It is next to the Central Station where you can reach every part of the city. The rooms are spacious for 2 people, and the beds and pillows are cosy. The room was clean and there more enough storage places in the room. Plus, people in the reception were always greeting us with a big smile and responded our needs with care (in contrary to the stereotype that the Northerners are both friendly people).
Stayed in May 2024
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Reviewed: May 15, 2024
Georghios
Cyprus19 Reviews2 helpful votes7.0Good- • Leisure trip
- • Travelers with friends
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
They wanted to charge early check in for 1.5 hours. There are no tea or coffee facilities in the room, as they advertised, but they do provide coffee and tea free of charge at the lobby.
Location, staff
Stayed in May 2024
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Reviewed: May 14, 2024
Glen
United Kingdom4 Reviews9.0“Excellent location and value for money with a touch of history and art deco.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Superb choice and value for money.
Stayed in May 2024
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Reviewed: May 14, 2024
Paul
United Kingdom23 Reviews7.0“Good location but hotel very tired”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
TV not working in room. Extremely small bathroom
Location
Stayed in May 2024
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Reviewed: May 13, 2024
Karen
United Kingdom24 Reviews2 helpful votes8.0“Brilliant choice right in the centre, great value for money”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
The room was quite small and felt a bit dated
Friendly, helpful staff The hotel has some lovely features as it is a historical building Ideally located for a late arrival directly outside the main station Great breakfast
Stayed in May 2024
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Reviewed: May 13, 2024
Troy
Canada7 Reviews9.0“Worth the trip based on price and location”- • Leisure trip
- • Solo traveler
- • Standard Room - Non Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
- the room wasn’t as nice as it looked in the photos at all. A lot older and smaller than you might be expecting. (Was upgraded to a bigger and nicer room halfway through though!) Even though the building is showing it’s age in many rooms, it’s also quite a historic building with a cool background.
- Location is perfect ! - Staff were quite friendly, available 24/7 and really went out of their way to help
Stayed in May 2024
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Reviewed: May 9, 2024
Andrea
Italy39 Reviews5 helpful votes7.0“Good for overnight stay, in front of the Copenhagen Central station”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 1 night
needs some refurbishment
Nice position, old style hotel
Stayed in May 2024
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Reviewed: May 7, 2024
Jose
Denmark4 Reviews8.0“I will certainly comeback”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pillows are very uncomfortable
The price for the great location.
Stayed in March 2024
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Reviewed: May 3, 2024
Linda
United Kingdom6 Reviews9.0“An historic but very comfortable hotel in an excellent location for sightseeing in Copenhagen.”- • Leisure trip
- • Solo traveler
- • Standard Room - Non Smoking
- • Stayed 3 nights
Nothing I could find.
A fantastic location. The room was clean, well equipped and comfortable. Helpful and friendly staff on reception and in the restaurant.
Stayed in May 2024
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Reviewed: May 1, 2024
Sencer
Germany1 review7.0Good- • Business trip
- • Solo traveler
- • Standard Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in April 2024
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Reviewed: May 1, 2024
Hronn
Iceland31 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
Stayed on the 1st floor and there was a lot of noise from the road. No AC
Location great, breakfast excellent, good bed, staff very friendly
Stayed in May 2024
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Reviewed: May 1, 2024
Gunasagaran
Malaysia25 Reviews2 helpful votes9.0“Excellent location and convenient”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Small and cosy
Stayed in April 2024
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Reviewed: April 30, 2024
Samy
Denmark26 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Room - Non Smoking
- • Stayed 1 night
little noisy, especially train under
staff very friendly, location convenient
Stayed in April 2024
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Reviewed: April 29, 2024
Elmira
Kazakhstan12 Reviews8 helpful votes8.0“good stay in kopenhagen”- • Leisure trip
- • Solo traveler
- • Standard Room - Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
I stayed in room 252 which faces railway station and railways, so sound of passing trains was too loud for me, even with earplugs, but i’m very sensitive for noise while i sleep
Great location, historic venue, decent breakfast, friendly stuff
Stayed in April 2024
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Reviewed: April 29, 2024
Aidan
Ireland11 Reviews8.0“Super location great for a visit to Copenhagen”- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location
Stayed in April 2024
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Reviewed: April 29, 2024
Liz
United Kingdom14 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The bed was pushed up against the wall, which made it difficult for one of us to get out of through the night. Probably not a problem for younger people!
Very pleasant and helpful reception staff.
Stayed in April 2024
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Reviewed: April 28, 2024
Dan
Finland93 Reviews8 helpful votes7.0Good- • Business trip
- • Group
- • Single Room
- • Stayed 1 night
Nothing to complain about - you get what you pay for.
Excellent location 50 metres from main railway station and thus very good connections everywhere. The hotel is old/old fashion with a certain charm-factor. Good value for being central Copenhagen.
Stayed in April 2024
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Reviewed: April 28, 2024
Muhammad
Lithuania18 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Got bit noisy room due to running trains.
Perfect location next to central train station.
Stayed in April 2024
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Reviewed: April 25, 2024
Anne
Norway53 Reviews1 helpful vote9.0“Good bed, good breakfast, as close to the train station as it can be. Very friendly staff.”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
Perfect location for an overnight stay during a train travel. Friendly staff. Good bed.
Stayed in April 2024
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Reviewed: April 23, 2024
Nicole
United States of America7 Reviews1 helpful vote8.0“Right next to Central Station”- • Leisure trip
- • Family with young children
- • Standard Room - Non Smoking
- • Stayed 5 nights
Luckily had a shower with the glass , rather than a tub with no shower curtain. But still had to be careful so water doesn't splash all over the floor. This is a european thing. I could see where people complain about hearing train noise but it was minor for me. No need for ear plugs, though front desk provides a pair if needed.
Right next to Central Station! Bed was ok. Blankets were warm. Plenty of options for breakfast. Eggs, sausage, breads, yogurt, cheeses, cold cuts...loved the ginger shots + smoothies +juice selection.
Stayed in April 2024
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