Avenida las Palmeras, 17, 35140 Puerto Rico de Gran Canaria, Spain
#207 of 242 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 15 apartment reviews
7.1Cleanliness
7.5
Comfort
7.7
Location
8.9
Facilities
6.7
Staff
8.2
Value for money
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 15
Reviewed: 15 May 2024
Joanne
United KingdomNo WiFi access. Could have done with air con at times. Apartments are comfortable though quite dated but would still go back there.
Great location. Very clean. Friendly staff. Priced fairly. Good sized 2 bedroom apartments.
Stayed in May 2024
Reviewed: 12 March 2023
Arne
DenmarkThe work on the roof
Good location. Easy to the center
Stayed in March 2023
Reviewed: 20 December 2022
Dermot
IrelandThe manager wasent very helpfull.
Stayed in December 2022
Reviewed: 12 January 2022
Risto
FinlandNo wifi, tv remote control is not free (15 € / week) coffeemaker is not good, it make too cold coffee and we must warm coffee water cooking plate in pan
good cleaning every day, nice workers.
Stayed in January 2022
Reviewed: 29 December 2021
Radoslaw
PolandThe apartment requires renovation (see the photos attached). Kitchen equipment is really basic. E.g. the condition of the oven indicated that it should not be touched. The view from the terrace is probably better from higher floor but we only saw a high fence (see photo). The size of TV set was comparable to my 22 inch computer display (by the way, we didn't use the TV because there was no remote). Location close to the shopping mall can be beneficial but from about 10pm until 2am it was hard to fall asleep because of the noise from the disco. Another noise is worth mentioning - modulated treble all day long from some restaurant equipment (probably ventilation). This is only a seasonal issue, but during our stay the swimming pool in the neighboring resort was being renovated, so we had to stay in the apartment as little as possible.
This apartment is located in center of Puerto Rico close to the shopping center. The beach is about 500 meters and getting to the apartment doesn't require too much climbing. The accommodation consists of two small bedrooms (about 3x2.5m), bathroom with toilet and shower and a small living room with kitchenette.
Stayed in December 2021
Reviewed: 17 December 2021
Paul
United KingdomThe facilities were a bit dated + We had to pay extra and a deposit to get a very small TV screen turned on + No Wi-Fi
The location was perfect The staff were all very helpfulCheap and cheerfu
Stayed in December 2021
Reviewed: 22 August 2023
Paul
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 October 2022
Deirdre
IrelandRude and unhelpful manager. Only one set of keys and apartment door and gate very hard to open with keys. Smelly towels.
location to shopping Center
Stayed in September 2022
Reviewed: 1 October 2022
David
United KingdomWe had a two bedroomed apartment for the two of us. Had there been four of us there would have been a hefty additional charge. I think that a two bedroomed apartment should accommodate up to four people for the price. Four of us stayed here a few years ago in one of the two bedroomed apartments and there was not additional charge then. I think it is a shame that they have changed this policy.
The location is superb. Minutes from the Shopping Centre containing all the restaurants etc. We requested a pool level apartment which we got, as there are steps to many of the others. To get outside of the gated complex there are not many steps to ground level, which is a big thing in Gran Canaria as it is very hilly. We are in our 70's, therefore the mobility access was a big deal to us, and we were extremely pleased with the location. If you are like us with mobility problems you are best to request a pool level apartment when you book.
Stayed in September 2022
Reviewed: 6 January 2023
Anonymous
United KingdomThere’s no kettle. Slide doors lockers is damaged. The room’s needs to be updated.
Bed is comfy and the shower is very good
Stayed in January 2023
Reviewed: 19 April 2024
Deanna
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 November 2022
James
United KingdomThere are no comments available for this review
Stayed in November 2022
Reviewed: 12 March 2023
Malcolm
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 30 December 2022
Paul
United KingdomThere are no comments available for this review
Stayed in December 2022
Showing 1 – 15
Reading, UK
Santiago de Compostela, Spain
La Mudarra, Spain
Santa Teresa Beach, Costa Rica
Železná Ruda, Czech Republic
Nerja, Spain
Quartiers Anse à lʼÂne, Martinique
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content