374 Route Nationale, 62290 Noeux-les-Mines, France
#1 of 2 hotels in Noeux-les-Mines
Guests' ChoiceBased on 366 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
8.7
Facilities
9.2
Staff
9.4
Value for money
9.0
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Mark
United KingdomI genuinely can't think of anything that we didn't like or that didn't meet or exceed our expectations.
We stayed for one night on route back to the UK. What a lovely, small hotel! Plenty of parking in it's carpark too. There was a local wedding party mid flow when we arrived a few minutes before official check-in time but, despite the staff being quite busy, we were greeted and checked in with efficiency and friendliness by the young lady on reception. She even showed us to our room, pointing out the restaurant and breakfast room along the way. The happy wedding party was lovely to witness from the comfortable lounge area with a welcome cold drink from the small bar. Our room was very quiet and comfortable with a small patio with chairs and a table to chill in the Sun for a little while before dinner. The beds were comfortable, the shower was good and the twin bathroom basins were a nice touch. The restaurant was quiet (a Sunday evening) with only a handful of guests. The room was light and comfortable. We had a fantastic meal with wonderful wine. Really, this is food that we struggle to find in the UK and was quite unexpected. The profiterole was the best I've ever had I think and we're still talking about the veal a week later! We decided to have coffee in the lounge and (unprompted) the waiter brought us delicious freshly cooked madeleines to have with it. He brought them from the kitchen, holding the baking mould with a tea towel fresh from the oven - wow! A highly recommended hotel that we'd stay at again without question.
Stayed in June 2024
Reviewed: 6 June 2024
Brian
United KingdomWe had some difficulty operating the shower control as opposed to the bath, but with some "fiddling" we managed it.
Breakfast and especially dinners (menus) Room size general facilities
Stayed in June 2024
Reviewed: 2 June 2024
Gill
United KingdomOur room in the attic was cold and I had to get into bed to warm up. Communication with the 5 members of staff we met was not always easy. They were not English speaking and didn’t understand when we spoke in English. Of the 15 hotels we have stayed in on this trip this was the only one where we had this difficulty and we do speak some French. They like to speak very fast. Another first was that we were charged for the room when Booking.com had already taken payment 5 days before. When they were challenged we were told that there was no payment so I had to show them the confirmation on my phone at which point a telephone call confirmed the payment.
The quality of the restaurant food was excellent.
Stayed in June 2024
Reviewed: 22 May 2024
Brian
United KingdomEven though we didn't need it the air con was switched off. It lists air con so should be available especially as not unusual to have hot weather at this time. Restaurant a bit expensive
Very roomy room.
Stayed in May 2024
Reviewed: 22 May 2024
Roy
United Kingdomnothing
food was very good and the rooms were excellent
Stayed in May 2024
Reviewed: 20 May 2024
Mark
United KingdomNo .kettle / tea making facilities in the room. May be a little expensive
Fantastic looking hotel. Very hospitable He arranged for a disabled room for my wife Very nice evening meal
Stayed in May 2024
Reviewed: 16 May 2024
Barbara
United KingdomDidn’t really like the decor - sorry
Friendly well laid out hotel
Stayed in May 2024
Reviewed: 12 May 2024
Welshwoman
FranceWe have a dog and to be able to be on the ground floor with a door to the garden is such a bonus. They even left a bed and blanket for her. The staff are lovely and the building itself is smart and well maintained. Parking is so easy. Beds are comfortable and I really have nothing bad to say. Book without hesitation.
Stayed in May 2024
Reviewed: 9 April 2024
Marianne
SwitzerlandWe weren’t offered a madeleine after dinner, everybody else was 😉🤔
We had dinner and breakfast, both fine
Stayed in March 2024
Reviewed: 8 April 2024
Sallie
United KingdomCharming staff who were very helpful. The evening meal was exceptionally good - some of the best food we have had. Also there are electric chargers on site, which was very helpful
Stayed in April 2024
Reviewed: 29 March 2024
Anne
United KingdomIt's a really good stopover but I do like to have tea and coffee making facilities and there was none. Also the WiFi was very spasmodic. Restaurant served good food but it was expensive.
Great place to stay easy to find very good private parking with electric chargers if needed. Lovely room with outdoor access ideal for staying with dogs. Good restaurant and ample breakfast. Helpful staff. Gluten free options
Stayed in March 2024
Reviewed: 24 March 2024
James
United KingdomAlways excellent stay, good rooms nicely decorated, clean and well thought out hotel got an excellent restaurant and great parking too coupled with helpful friendly efficient staff
Stayed in March 2024
Reviewed: 16 March 2024
Martin
United KingdomTook forever to get a drink from the bar, not sure why as there was lenty of staff passing by.
Excellent combination of a well appointed hotel and a restaurant. Rooms were nice and warm, big and very clean. Food was amazing, we had dinner and breakfast.
Stayed in February 2024
Reviewed: 11 February 2024
John
United KingdomVery little
Location, on-site secure parking, great breakfast (and dinner)
Stayed in January 2024
Reviewed: 10 February 2024
Thomas
United KingdomNothing!
The staff were exceptional! Very accommodating and helpful. The hotel decor was amazing too!
Stayed in February 2024
Reviewed: 10 February 2024
Dirkv
BelgiumJust a small remark: while room temperature was all right, the floors in the room and bathroom are very cold.
Nicely renovated hotel in a historical building in a old mining city. Across the hotel is one of the old mining sites. Only 5 minutes from the motorway, close to Lens (for those visiting the Louvre-Lens). Spacious room and bathroom. Friendly staff, very good restaurant in a nice decor that is also visited by locals.
Stayed in January 2024
Reviewed: 6 February 2024
Carolyn
United KingdomROOM WITH DIRECT ACCESS TO CARPARK .
Stayed in November 2023
Reviewed: 31 January 2024
New
United KingdomLovely hotel. Wonderful restaurant. Exceptional staff.
Stayed in January 2024
Reviewed: 28 January 2024
Gareth
United KingdomWould have added to the stay to have hot drink facilities in the room
Modern facilities in an old building and excellent restaurant
Stayed in January 2024
Reviewed: 25 January 2024
Graham
United KingdomRoom facilities such as a kettle (for tea!😳)……Anglaise 😬
Thé hotel was a welcome place of peace during a stressful situation in France.
Stayed in January 2024
Reviewed: 25 January 2024
Charles
United KingdomNot ground floor perhaps. Not a problem.
Excellent dinner
Stayed in January 2024
Reviewed: 19 January 2024
Penny
United KingdomNo kettle or tea/coffee making in bedroom. Bedding (pillow and duvet) a bit basic.
Excellent dinner. Very good breakfast. Good location. Good sized room.
Stayed in January 2024
Reviewed: 18 January 2024
Huw
United KingdomGreat room with very comfortable beds. Restaurant meal was excellent and staff friendly and helpful
Stayed in January 2024
Reviewed: 17 January 2024
Diane
United KingdomNithing
The room eas spacious, restaurant superb and staff very friendly
Stayed in January 2024
Paris, France
Kankaanpää, Finland
Marathokampos, Greece
Sankt Märgen, Germany
Paarl, South Africa
Aldgate, Australia
Pärnu, Estonia
Afife, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content