Wonderful property and really helpful staff.

Stayed in September 2023

Nothing

Excellent location, on a beautiful, quiet street just a two minute walk from the port.

Stayed in September 2023

Location and staff

Stayed in September 2023

Nothing

It was exceptional in every way. Calm and delightful. Very attentive and professional staff

Stayed in September 2023

Great atmosphere and service minded personnel

Stayed in June 2023

all good

Excellent and friendly staff

Stayed in June 2023

The property is advertised as featuring a Spa whose opening has been postponed for several months now and has been quite misleading for guests. Also certainly on the expensive side of the range within Ré's properties.

Villa Clarisse is the ideal accommodation for a romantic short escape for couples on Ile-de-Ré : perfectly located in one of the most beautiful villages of the island (St Martin) and at walking distance from the port and most shops & restaurants yet located in a quiet & calm area, the rooms have been freshly renovated and the property perfectly curated, including a beautiful garden and a small private pool accessible to guests. Many small attentions await upon arrival, some home-made tasty and healthy meals (dinner, breakfast) and a dedicated and accommodating staff complete a well-rounded positive experience. I would definitely stay there again with my partner:)

Stayed in July 2022

Beautiful hotel in a great location. Lovely gardens and pool. Very relaxing . Very helpful staff. Would definately recommend.

Stayed in July 2022

It was sold as an hotel with Spa and THERE WAS NO SPA!!!

Everybody was very nice specially the woman of the breakfast

Stayed in July 2022

Great location excellent breakfast well looked after

Stayed in June 2022

Nothing

Stunning hotel, within walking distance of all restaurants. Very efficient and pleasant staff. Extremely well run professional service

Stayed in June 2022

one small issue - they need more parasols - only have 2 by the pool which is not enough when it’s really hot

beautiful setting and relaxing

Stayed in June 2022

Thé breakfast was average given the standing of the hotel, there was no one to serve drinks (self service bar) (for that price per night we don’t expect a self service bar)

The rooms are very comfortable and the hotel is very stylish

Stayed in July 2021

Pool area doesn’t fully match the high standards of the rest

- great villa in the centre of ile de re - extremely engaging personnel, trying everything to make the stay perfect, organizing everything, providing excellent petit gateaux in the room - we even got an upgrade and Champaign for our honeymoon, which made the stay special for us - high class interior - great breakfast with local products - very calm rooms

Stayed in July 2021

For 800 euros per night [nearly the same price as the Dorchester in London], I expect the best in all departments. The breakfast was not acceptable - cold pastries, cold butter and no choice of food other than fruit salad is absolutely not what I expect to receive. I was also charged around 50 euros per day for it over and above the room cost - at this price point, I expect all breakfast to be included at the very least. Also, bath robes were not provided on night 1 - something that was rectified by night 2 but as I mention, for this price point, mistakes like this are not acceptable. Although my partner and I did not have a car, parking is a hidden fee that is not communicated upon arrival. We thankfully avoided these extra costs, however. These hidden fees should either be front-loaded onto the overall room fee if absolutely necessary but should not be separately charged. Being separately charged for below-average breakfast and parking after guests have already paid handsomely for the rooms is simply not good business. One last point that ought to be made is about the cleaning schedule at the hotel - vacuum cleaners were causing rather a lot of noise between 18:00 and 20:00 during night 2. I was about to complain about the noise but the cleaning thankfully stopped by the time I got changed to go to the reception room to make the complaint. Vacuuming shouldn't be done when guests are trying to relax in their rooms during the evenings and is most certainly best kept for the afternoons. My partner and I are regular visitors of IIl de Re and plan to return very soon to the island but despite the hotel being picture perfect, the staff being wonderful, the rooms being very luxurious and the pool being perfect , we won't be returning to this hotel.

The hotel staff were very professional and friendly. Rooms were extremely clean and comfortable.

Stayed in August 2022

Great location and quite rooms.

Many things failed to meet the standard that this establishment had. We fed back directly to the reception when leaving. The breakfast was exceptionally bad and the hotel was good enough not to charge us. Again we explained the issues and they seem to be aware of them. Unless we can have a good indication of their improvements, we will not be visiting again. I get them pression that the management may be making short cuts to improve profits.

Stayed in July 2021

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Stayed in June 2024

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Stayed in May 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in August 2021