9740 Bük, Golf út 4., Hungary
#3 of 10 hotels in Bük
Guests' ChoiceBased on 41 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
9.0
Staff
9.0
Value for money
8.6
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 30, 2024
Patricia
AustriaA few small things: Having to pay for a bottle of water that was left in the room - unusual! Bar was very nice but service could be better - waited 10 minutes first day before getting served at the table, then only after asking one of waiters behind the bar if it was self service - he then came immediately (and it was not busy). Each day we had to go to the bar to ask to be served. Spa area is ok although only it only has a small basic pool snack bar. No spa bag provided, very unusual, first time I have stayed at a spa hotel where no bag is provided - lucky we had something with us to use. Getting coffee in the morning took very long - very long queues at the two coffee machines. Maybe more machines are needed. A lot of flies in bathroom on day of arrival.
Breakfast and evening meal was very good with a lot of choice. Nice room with view over Golf Course (Superior double). Even though we were not with children, the play & fun area looked very good and I would recommend this to my daughter who has 2 small children. The Chill area also looked good although we did not use it.
Stayed in March 2024
Reviewed: February 3, 2024
Cristian1982
RomaniaThe outside pools could be extended more including more pools may be, especially for summer time.
I liked the thermal pools and the spa (saunas) area. The whole spa facility is very clean and very suitable also for family with kids. The outside pool was awesome during winter.
Stayed in January 2024
Reviewed: February 1, 2024
Michaela
Czech RepublicThe only thing we didn´t like was the waitress who was working downstairs in the bar by the bowling. She did not understand any English at all, not even names of drinks, words like "shoes for bowling" etc. In the hotel of this level I would expect staff undertsanding at least basics of English or German. She was not nice as well, looking annoyed that we are talking to her.
We stayed at this hotel for the third time. The accommodation is beautiful and clean, the breakfast and dinner are fantastic and the wellness, which is part of the stay, is great. We will definitely come back again.
Stayed in January 2024
Reviewed: January 3, 2024
Dumitru
Germanyno complains!
Outdoor pool was functional with very warm water Nice addition considering is early January. Food selection was variate and abundant. Spa and sauna facilities really pleasant. Entrance alley to the spa was winter serviced to prevent slipping.
Stayed in January 2024
Reviewed: December 17, 2023
Lucia
SlovakiaSince you don’t provide all inclusive, like in past, offer in spa bar could be little wider, especially soups🙏
I really loved the renovation works. You successfully uplifted the interior without stripping it of its charm👏🏻 well done
Stayed in December 2023
Reviewed: December 10, 2023
Dumitru
GermanyThe large sauna was out of order for one day. From two elevators one was out of order. Access to the stairs is really cumbersome.
Perfect spa facilities. For my taste, food was good. Finish sauna with natural light. Three of them available with different maximum temperatures. Hungarian wines ! really special treat.
Stayed in November 2023
Reviewed: October 17, 2023
Sjoerd0001
NetherlandsThe lunch menu at the pool bar is very limited. We ate there sometimes when we were at the pool, but that was more for practical reasons because you can't go straight to the restaurant in swimming clothes (due to the dress code).
Hotel is very well equipped, with restaurant, indoor and outdoor pool, spa, entertainment (virtual golf, soccer etc., bowling), outdoor and indoor playground, and a kids entertainment team. The latter provided daily kids disco after dinner, creative workshops during the day and activities in the pool. We loved it (our kid as well!). Staff is friendly and helpful - and above all very professional. Charging drinks etc. on the room was easy and flawless. We enjoyed a train ride across town that has a stop at the hotel. Another 'theater train' was also very nice, specifically for kids. We appreciated the dress code in the hotel bar and restaurant. All in all a great place that we highly recommend.
Stayed in July 2023
Reviewed: September 17, 2023
Andrea
SlovakiaAC
Spacious room, good bed, fantastic food, well equipped, free safe, clean hotel, kind personel.
Stayed in September 2023
Reviewed: August 21, 2023
Dan
RomaniaLifts to slow, SPA lift most of time out of order To many mosquitoes , should be done something with this
Food overall , pools , saunas
Stayed in August 2023
Reviewed: July 17, 2023
Franz
Czech RepublicGolf, room,dinner
Stayed in July 2023
Reviewed: June 4, 2023
Andrea
Slovakiaeverything perfect
excelent food, great wellness with saunamaster, pools, music in the evening, nice staff in hotel, very helpful
Stayed in June 2023
Reviewed: March 24, 2023
Cristina
AustriaNothing
Harmonious and peaceful place to chill and bonding with loved ones
Stayed in March 2023
Reviewed: February 7, 2023
Sinisa
HungaryExcellent breakfast and dinner. Bar with live music every evening
Stayed in February 2023
Reviewed: January 26, 2023
Tomasz
PolandEverything was simply SUPER: big parking, big, extra clean room with a super comfortable bed and a big TV, great choice of delicious food for breakfasts and dinners, very good SPA area (with even a better VIP zone), fitness studio, various games (billiard, table-football, darts, bowling, table-tennis). Nice and helpful staff. Thank you :-)
Stayed in January 2023
Reviewed: October 16, 2022
Jakub
Austriasome elements lacking maintenance are spoiling a bit the overall great impression (eg loose shower holder hanging from the wall)
big spa area and various types of saunas tasty food well equipped modern rooms great service
Stayed in October 2022
Reviewed: October 6, 2022
Boschidar
AustriaI wish they had a wall sign indicating where the bowling alley was, i completely forgot it was there and would have loved to use it.
newly renovated and very comfortable
Stayed in September 2022
Reviewed: December 21, 2023
Chet
HungaryFood was not good. Robe in room was dirty. Naked men in the sauna.
Dog friendly
Stayed in December 2023
Reviewed: December 21, 2023
Augustin
RomaniaIf you put a rule for getting dinner( decent clothes) why you DON'T PUT A RULE in SPA area(mandatory bathing suit). And that because one day, at 11.45 in the middle of the day, when i was in SPA area(for Salt room) with my wife and my kid(3years old) i(we) saw something very disgusting : 2 naked men were walking around. 👎
Good location, good food and the staff was ok.
Stayed in December 2023
Reviewed: December 8, 2023
Csaba
RomaniaThe breakfast is not 4*plus The room included nice, persistent 4* musty smell 😝 In the spa area swimming pool was out of order
The dinner was great. The sauna area is large.
Stayed in December 2023
Reviewed: October 15, 2023
Michal
SlovakiaToo expensive for what the hotel can offer. The best thing is the golf areal, very nice and huge and hotel also offers golf lessons which I recommend. But food (breakfast, lunch, dinner) nothing special, I would say under average. Room was not very clean and there were several flying bugs. Bottle of water in the room was not free - saw this for the first time. Wellness was ok, but needs something more sofisticated. Pools normal. Music bands in the lobby should be more professional. Sometimes I had feeling that the staff is disorganised. There should be employed more people. Overall feelings - not great, not terrible.
Stayed in October 2023
Reviewed: September 2, 2023
Ornulf
AustriaBUFFET DINNER - POOR CHOICE OF DISHES - MOST NOT TASTY OR PRESENTED IN AN APPEALING STYLE
ROOM SIZE
Stayed in September 2023
Reviewed: December 14, 2021
Beant
AustriaKey failed several times to open the door. Had to go back to the reception to have it fixed. Very annoying. The room had to be changed as the heating did not work
Sahr gut
Stayed in December 2021
Reviewed: May 21, 2024
Kristina
SlovakiaThere are no comments available for this review
Stayed in May 2024
Reviewed: January 22, 2024
Fara
AustriaThere are no comments available for this review
Stayed in January 2024
Showing 1 - 25
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